Wendy and Jon are rude. They pressure you to buy it and constantly tell you to add more to your cart. Jon continues to be little buying customers and make racial slurs.
I sent an email letting you know I accidentally erased my confirmation email. So I was steadily looking for a shipping email with tracking info, and a response to the one I sent. I never got it.
I had bought from Simple Treasures to support a small business, as I could get the items just as easily myself. Below I gave them a five star rating, until today. I do not like BBW products outside of hand sanitizer, so I was buying VS perfume. I had bought all the scents I wanted. In fact, I had dm'ed Wendy for Tease Creme Cloud. She stated she could not get it, which is fair. I had not been buying, nor should I have to buy every time, as I did not need the current products being offered. Today the owner's bf made a comment on their live about me not buying and not liking the name "Brigitte" anyway. People were stating how rude it was as I have bought a lot and defended them. Wendy then said to the bf "I guess Brigitte is offended". The bf said "block her, we do not need her". Wendy tried to play it off and said I had bought a lot and defended them. He said he wasn't playing…meaning block me. Is this how you treat customers who spend their money they work for on items and brand merchandise from your business? I guess you don't need the money I have spent…you have lost a loyal customer.
It’s too bad you’re so easily offended. A public apology was issued which you stated you accepted. Sometimes people don’t get sarcasm.
I only received half of my order. I have sent two emails with no response to either of them. I would either like the rest of my order or a refund for the product I didn't receive.
No email has been received. Please respond to private message with the requested information.
Thank you very much! I purchase for friends, teachers and charity. I always receive my items fast and in tact! Thank you :)
Thank you so much! I do not live anywhere near a BWW so Simple Treasures for Sale is so convenient! I appreciate yall so much! Fast Shipping and great products!
I have ordered 6 times and was able to use so many as awesome Christmas gifts and kept the rest for myself! I will absolutely be a repeat customer! Thank you, Wendy and Jon! They have amazing prices and ship FAST!
I love the prices. And I especially loved the surprise I got with my package. Coupon and 15 dollars off my next purchase. Definitely shopping here again.
Everything arrived in perfect condition. Shipping was quick and arrived in perfect condition. The seller responded to my questions in a timely manner. I will definitely order again. Thank you.
I ordered several items from lotions to sprays. The pricing is great for bath and body works items, and it came pretty quickly from the time I ordered.
I had a great experience with my order. Found exactly what I was looking for, and at a great price. My order was packaged well, and arrived quickly. Thank you!
I did not get one of the items that I ordered and I have e mailed them with no response. I ordered the cashmere shower gel and got cashmere lotion. I asked them to replace the lotion with shower gel.
We apologize for you not being satisfied with your order. I assure you of an email had been received we would have responded immediately. Please accept discount code 2TDSFANHRAJS for $25 in products. Offer does not include shipping.
My order esee sent out fast. I had an email asking if I had any questions before it shipped. Great customer service! And I only had to spend $10 to get free shipping!
I just recently recieved my package, first let me just say I had to wait a whole 2 weeks for it to show up :( I finally recieved it 2 days ago, & I'm not a happy camper! As much money I put in towards buying what I want for a cheaper price is an understatement! Bought 8 items not thinking anything bad was going to happen, cause any other time it would be perfect & I would recieve everything, but NO! I First my package was tampered with, (I had photos for proof) then not only did someone mess with it but also I was missing 2 items in it, btw my body wash was punctured & it was half way. Contacted Wendy & she stated that I needed to send pics so I did just that, waited for 2 days for a response & no answer! I asked for my refund on numerous of times prior to this order, & she finally emailed me back saying I can't get my refund! So I'm like WTF? Talking about she knows how she taped it up & my pics doesn't show enough proof that it has been tempered with. Which is straight Bull! Remind you: She stated that without pics I can't get a refund... I did & I still didn't get my money back. I refuse to let them keep the money & run with it, btw this package was supposed to be a gift for my daughter's birthday! So not only did I waste a good amount of time and money, but she took my money & totally spit in my face to tell me I can't get a damn refund!
Both Wendy and Jon are extremely rude and Jon constantly belittles customer in the lives. Jon also uses derogatory words towards women and Wendy allows it.
Ordering was so easy! Shipping was extremely quick! Products are just what i wanted,i love them! Merry Christmas and thank for a great experience!
Great service, I'm very happy with my candle, it smells heavenly! I wish they would bring back the body spray in the Coconut Lime Verbena. Thank you!
Ordering simple and easy. Prices are great.Do like the fact the review forces you to use a certain amount of characters. Since they did I added that
The price was right, the products were of good quality and I received them very promptly. Customer service is quick to respond also.
Smooth and quick transaction. Great communication. Thank you so much. I look forward to doing business with you in the future.
The product was as described and shipping was fast. Great prices on everything! I will definitely do business again. Thanks!
Overview
Simple Treasures for sale has a rating of 4 stars from 163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple Treasures for sale most frequently mention customer service, great prices and free shipping. Simple Treasures for sale ranks 5th among Bath & Body sites.
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- Peoria, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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A response was sent in reply to your email on 12/12 letting you know your package would arrive on Monday. Feel free to email for a screenshot of the response.