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Shu Uemura USA Reviews Summary
The company enjoys a solid reputation for the quality of its products, particularly its makeup brushes and cosmetics, which many customers praise for their effectiveness and variety. However, a significant number of reviews highlight severe shortcomings in customer service, including delayed shipping, inadequate support, and a convoluted return policy that frustrates customers. Many express dissatisfaction with unresponsive communication channels and the difficulty in obtaining refunds or resolving issues. Overall, while the product offerings are well-regarded, the company’s customer service approach requires considerable improvement to enhance customer satisfaction and loyalty.
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Buying brushes at macys/nordstroms is always overpriced for what you actually get. If you have never tried mink brushes or some of the more exotic brushes, give them a try as you have been missing out. This site offers some of the best deals around and the selection is great.
I use Shu Uemura depsea products (which are lightweight and excellent) from time to time and have purchased them from shuuemura-usa.com. The products are really affordable; there were no issues with ordering and shipping. When my things came, they were always nicely packaged in cute containers that I could reuse for gifts to friends.
Makeup Brushes To Die For - I have been a loyal follower of Shu Uemura's handmade makeup brushes for over 10 years. Bristles are offered in many different animal or synthetic hairs including pony, mink, badger, goat, etc. No other makeup company offers as many brush types as Shu.
Whether you are just starting your collection or adding to one, I recommend trying Shu uemura make up brushes!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members