On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Welcome to The Official Aston Villa Online Store, the best place in the world to find your favourite products from your team. If you want to wear the latest Aston Villa Official Football Kits, new fashion for the entire family or show your pride with a great variety of official souvenirs, stop searching… as you’ve found the ONLY official Online Store of Aston Villa. Get the latest Villa Official Home & Away Kits, featuring the famous claret and blue. We also have a full range of retro products, commemorative ranges and limited edition products. The Aston Villa Online Store offers you Aston Villa products for men, kids, women, infants and for your home. Order online today and become #PartOfThePride.
Shop.avfc.co.uk Reviews Summary
The company enjoys a solid reputation for its easy-to-navigate online platform and efficient checkout process, with many customers praising the prompt delivery and quality of products. Positive feedback highlights strong customer satisfaction and effective support, particularly in resolving issues. However, concerns arise regarding product quality inconsistencies, such as manufacturing faults, and challenges with the return process, especially for items purchased as gifts. Overall, while the company demonstrates a commitment to customer service, addressing quality control and return policy issues could enhance the shopping experience further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered leisure suit for my son, prompt delivery and very simple ordering experience
My family has been Villa supporters for many years, even though we are originally from South Africa.
Hello Denise! Thank you for reaching out, and we are grateful for the positive feedback! We're happy to hear your grandson is proudly supporting your team! We look forward to your continued support and keeping you and your family game day ready! Courtney
Hello S Y, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Hello John, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Sam
Brilliant.Love the colors,the name,the badge and the prompt response of the item was very good service,difficult to get a match day ticket these days though because of the changes and us living in Aberdeen,but thats ok and understandable,up the VILLA.
Hello Raymond, Thank you for taking a moment to share your positive feedback. Our main goal is to ensure we are providing the best service possible. Our team sincerely appreciates your gratitude and loves to hear from you. Please do not hesitate to contact our team if we can be of any further assistance. -Madison
Hello Mr. T., Thank you so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about us. We’re here for you anytime. Sincerely, Sam
This tee-shirt is well worth the money I would buy it again in a heartbeat ìts thick not like other makes
Hello Patricia! Thank you for your feedback! We are so happy to hear that you are enjoying the quality of the merchandise! We look forward to keeping you game-ready! Courtney
Hello Michael! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us! We look forward to keeping you in the game! Courtney
From start to finish my online shopping experiences with Shop.avfc.co.uk have been positive and I wouldn't hesitate to recommend it to my friends
Hello Phil, Thank you for providing your dazzling review regarding your experience. I am so pleased to know you are enjoying the Aston Villa gear. We appreciate your feedback. Please do not hesitate to reach out to our team if we can be of any assistance. -Madison
Hello Anthony, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Easy to use the site, lots of choice only down side is as always everything is so expensive
Hello, Mr S! Thank you for reaching out, and we are grateful for the positive feedback and happy you were able to receive and enjoy your merchandise swiftly! We look forward to keeping you game day ready! Courtney
As always good quality sometimes a little expensive but in the whole excellent
Hello Tracey! Thank you for taking a moment to provide positive feedback. We are very grateful that you continue to choose us for your sports gear needs! Courtney
Always a prompt service of quality merchandise. Always recommend that other Villa fans use this facility.
Hello Andy! Thank you for taking a moment to provide positive feedback. Your satisfaction is what drives us, and we can’t wait to welcome you and those you've invited to shop with us! Thank you again. Courtney
Was happy with product and service from delivery
Item was delivered by time stated
Item arrived in good condition
Hello Dean! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us and receiving your gear! We look forward to keeping you in the game! Courtney
The villa shop is always busy so lots of people to navigate round. Due to crowds it's difficult to find what you want, too busy to browse on match days.
Check out system is really efficient, even though there is a que, it's well organised and you get through super quick.
Hello Sue! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and improving the shopping experience we offer. Thanks again, Courtney
Hola Noelia, ¡muchas gracias por tus comentarios! Nos alegra mucho saber que tuvo una gran experiencia con nosotros. ¡Gracias por tomarse el tiempo para hacérnoslo saber! Realmente valoramos su negocio y esperamos tener la oportunidad de servirle nuevamente pronto. Sinceramente Sam
Very good, quality gear and great service, all the way to Australia, looking forward to buying more gear
Hello Craig, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Very easy to order and updated throughout with progress before being delivered earlier than expected … Happy
Hello Martin, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about us. We’re here for you anytime. Sincerely, Sam
Hello Paul! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us and receiving your gear! We look forward to keeping you in the game! Courtney
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Yvonne, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Sincerely, Sam