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Shoedazzle has a rating of 3.8 stars from 7,415 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention good quality, fast delivery, and timely manner. Shoedazzle ranks 2nd among Subscription Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 24 hours
I'd been eyeing these shoes for a while, so I finally pulled the trigger and bought them. They're just as awesome as they looked online and crazy comfy, which is a lifesaver for my job where I'm on my feet all day. Surprisingly, I didn't have much discomfort breaking them in. Totally digging the style. I also grabbed some sneakers that were cute, but they didn't quite hit the mark. Normally, a size 7 fits me fine, but for some reason, the right shoe feels too big. Gonna have to send those back.
Since the system changed I feel like I'm loosing money every time I forget to skip a month because the credits are no longer worth monetary value towards clothes. Usually if I use my credit I'm spending more than the product is actually on sale as…. Like I can get 2 pairs of shoes for a credit which is 50 but the shoes are only 17 each if I don't use the credits. I will be stopping my membership soon, this email actually reminded me - sucks because I do love your products
I'd been eyeing these shoes for a while, so I finally pulled the trigger and bought them. They're just as awesome as they looked online and crazy comfy, which is a lifesaver for my job where I'm on my feet all day. Surprisingly, I didn't have much discomfort breaking them in. Totally digging the style.
I also grabbed some sneakers that were cute, but they didn't quite hit the mark. Normally, a size 7 fits me fine, but for some reason, the right shoe feels too big. Gonna have to send those back.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have wanted the popular travel bag that has gone viral. With my VIP credit I was able to get it and if everyone only knew how much they would be speechless. I love it came in a dust cover bag and how quick I received it. I can't wait to use for my birthday trip with the girls and future trips.
Hello Tamra,
Wow! We appreciate your awesome review about our merchandise and the VIP Credit. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website
Hello Олежа,
Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
They shoes were a great fit and comfortable. I will definitely recommend ShoeDazzle. Excellent brand. I always look out for the sales.
Hello Sandra,
We're glad you’re enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I love this travel bag. It is very roomy and gives a polished look. I really like Shoe Dazzle.
Hello Gail,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Good price and they have a variety of shoes! Love the custom service, they always there to help you!
Hello Donna,
We're glad you enjoy our unique styles and selections! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
So easy to get signed on and got my shoes super fast love them I'm wearing them right now! They are comfortable lightweight perfect for work!
Hello Leslie,
Thanks a lot for the shout out! We appreciate you taking the time to leave a positive review about our merchandise and delivery. ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Bonnie
So Many Boots Too Choose From OMG I Wanted Them ALL. LoL Definitely Will Be Back and Continuing Shopping With Y'all. Grrrrrrrrreat Products and Material As Well.
Hello Chyna,
Awesome! We are glad to hear about your amazing feedback regarding our merchandise and our selections! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
The styles provide the right attitude, sexy and sophisticated...Everything in Shoe-dazzle is Awesome! I love it all!
Hello Veronica,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love my shoes. Can't wait for the weather to improve a little to show them off
Hello Melba,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
SHOEDAZZLE has the best styles, the best prices, and the BEST CUSTOMER SERVICE.
An amazing pair of boots that I was in love for a while, and the went on sale! I am so lucky.
I ordered a size too small with the shoes. I had a few hiccups in communication on processing my exchange. The first person I spoke to wasnt super helpful but got the ball rolling. The happy returns options is very convenient, and with the help with a few of the other customer service reps I got it returned and processed. The return is taking quite some time to be recieved but shoedazzle customer service has been very helpful in getting it taken care of.
Hello Tara,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Went quickly. Polite person. Satisfied….except for you demanding a set number letters for my opinion! Can be said in less and quicker!
Hello Gaye-Lea,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Got everything and happy with my purchase! 50 character minimum? So this should hopefully fill it up…..
It's been a while since I ordered anything from Shoedazzle. The shoes fit and I looking forward to wearing them soon. Thanks Shoedazzle.
Hello Melva,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoe is surprisingly comfortable, good fit.
Haven't really had the chance to wear it out, but walking around the house was very satisfying.
Hello Camara,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I'm always satisfied with Shoedazzle's products and feel relieved that if something doesn't fit I can exchange it, or get something else! Thank you Shoedazzle for being available and all the fabulous products!🏼🦋😎
Hello Tamra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Everything I order comes in a timely manner, the quality is superb, and I recommend shoedazzle to all my friends.
Hello Ashley,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I was able to take advantage of a new member deal where the shoe's were priced incredibly low. They arrived as expected and in a timely fashion.
Hello Julie,
We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Great experience. Worked well, bought a weekend bag for a trip excellent quality couldn't be more pleased.
Hello Colette,
What an awesome review! We are grateful to hear your honest feedback about the Logo Bowling Weekender and your experience with our website. Members like you always inspire us to do our best. And so it becomes our prime duty to keep our members satisfied. Thank you, and we value you!
Best,
Bonnie
Shoe came and was damaged they sent me a new pair and got here in time for my event
Hello Jeremy,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I love shoedazzle, and fab kids! Best place to refer myself and daughter the cutest shoes!
Hello Louvinya,
Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
As an employer of young ladies, I can always count on Shoedazzle to have something special to choose from. Nothing says "Thank you" like a nice pair of boots or jacket when they do a wonderful job.
Hello Penny,
We appreciate your awesome review about our merchandise and your shopping experience. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
I love to browse and then click on a style that appeals to me. At 63 it's awesome to be able to purchase so many unique items. The fit is always perfect and I love matching with my outfits.
My experience is always great because they have lots of items to choose from and variety. When I step out I am 100 percent sure that I don't look like anyone else.
Hello Jessika,
Thank you so much for loving our brand! We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I love my new shies and always get compliments, thank you for making it so affordable and fun to stay stylish! I also love that they have a selection in wide calf boots, very hard to find, but not on here, and I think I have almost every pair.I'm obsessed!
Hello Tanya,
Wow! Thanks for sharing a review about our merchandise and the selections! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future! Enjoy your day!
Best,
Bonnie
I am a collector of shoes and boots. My closet and spare bedroom are full of pink boxes and black bags. I especially love boots. Long, short and booties. Over the past three years I collected so many I started giving them away. I had boxes of boots brand new never worked. Shoe Dazzle is my crytonite. Summer and winter.
Hello Janice,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
My latest purchase from Shoedazzle did not disappoint. I was able to use my VIP points to get a pair of the cutest mules. They are so comfortable, and as always, they are true to size. They did take a couple of weeks to arrive, but they were on my doorstep within the estimated delivery date.
Hello Marla,
We're glad you’re enjoying our products and the VIP perks! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I am in love with my new booties! I've been looking at a similar pair for a while. The ones that I had been thinking of purchasing were about $200. My ShoeDazzle booties are just as fashionable, and they are more comfortable than the similar brand. Super excited that I found these!
Gain trust and grow your business with customer reviews.
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Olga,
We're glad you’re enjoying our products! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth