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Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 3rd among Shoes sites.
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I had to exchange for another size of the same shoe and was charged a restock fee. I don't think that promotes repeat sales.
The package was delivered on time I wanted to cancel part this order before it was processed but could not do so because I check the size of the shoes and I had ordered them before but they where to narrow the ASICS
The deal I received on high quality shoes was much appreciated. The photos provided and description we're on par. The shoes arrived on the date that I was provided. The shipping box was of a good quality. I was very well pleased.
My experience was terrific. I ordered a pair of cute sneakers and they are so comfy. I ordered a size 61/2 and I feel they are a little wide around the the ankle. Other than that I love them! Where ever I go I get compliments on them!
I bought shoes and they were delivered on time. Their review system requires 50 characters.
My shoes got here quickly! I'm still waiting on an order from another company that i ordered a week before i made this order.
Lots is selection. Easy checkout. I did not notice the way the shoe ties differently but it works.
Purchased from Shoebacca and shoe carnival for the first time at the same time. Shoebacca arrived on time and as advertised. Shoe carnival was scheduled to arrive the same day as Shoebacca. Was delivered to wrong address and customer service argued with me as to the order being delivered to wrong address. I know where I live and believe me it's not here. Saved all emails. And if it's true that shoe carnival records all conversations for quality and training purposes, then the representative for shoe carnival's attitude is saved as well via their own policy.
It was great. My daughter us a quackity fan and so wanted this beanie. She loves it.
I received my order quickly. The only issue was the shoe was too small so I had to return it.
When I attempted to make my purchase the webpage gave me a message that stated that the server had timed out and that my order could not be processed at this time. When I re- submitted my order I was then billed for two pairs of shoes and sent two pair, I only wanted one pair.
I didn't look closely enough at the picture and had to return.
I saw a pair of shoes that I really like so I placed an order but before I placed order I actually checked around because I knew that shoebacca had an amazing price match guarantee. So I went on Adidas.com and I saw the same shoes for a much lower price so I contacted shoebacca's customer service number and I told them that and too price match please. They looked up the Adidas.com link and confirmed the Adidas price and said that they would definitely honor that price and then they said to email the price match team so I emailed the price match team but by the time the price match came got back to me the adidas.com item already sold out. So shoebacca did not honor the price match because they were sold out. BUT THEY WEREN'T WHEN I ORIGINALLY CALLED CUSTOMER SERVICE AND EMAILED THE PRICE MATCH TEAM. This I believe to be unfair because this pair of shoes was something I really really wanted but after seeing how much they cost on adidas.com I was not going to pay the shoebacca.com price so they did nothing for me and I ended up returning the shoes once they actually came to me. I wish it said that in the fine print because not only did Customer service say the price would be matched I also missed out on Adidas.com aswell. Not fair
The item was just as stated and arrived promptly! I would use this website again!
Easy shopping and fast delivery. It was nice to be able to use a coupon code on Birkenstocks!
Easy to find what I was looking for, standard prices.
Answer: Thank you so much for contacting us Patrick. We strive to give our customers 100% and want to always make sure you feel safe shopping with us. We are authorized dealers of every brand we sell and every item is brand new in the original box. If ever there is a problem we are always more than happy to assist.
Answer: Hi Joe, Can you please provide your order number so that we can look into this for you? Thank you!
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