Very well ordered shipping company and would highly recommend anyone to try to them. Thank you again for your service
This is the best service I have ever used, pick up was perfect and on time, arrived in two days. Perfect in every way. Thank you Ship7.
Simple buying experience and reasonable shipping prices. Glad I used them, shipping rates much cheaper than other forwarding companies.
I recommend Ship7 to anyone. Very good customer care. The personal shopper is a fantastic service and the shipment was very fast. See you next time.
Nice client service, really Quick delivery and very helpful. I would highly recommend anyone to try to them.
The delivery is excellent, On time Delivery, Hassle free, Highly recommended place for your postal needs services. Thanks!
Customer service is so excellent here, and things were taken care of quickly and smoothly. Definitely use Ship7 for all your post and parcel needs!
Had a last-minute, urgent delivery and Fast Delivery. Great communication throughout the process. Will definitely use again.
These guys were fast to respond, reasonable in price, and delivered the item as requested. These guys are definitely deserving of 5 stars! Thanks!
This was an exceptionally positive experience. They're friendly, helpful and very organized. So glad I came across them and will use them again!
Excellent. Great people to deal with. Very friendly and cooperative. No other company come close to their courtesy and honest service. Thumbs up.
Great service I got my parcel as per given the time and all my calls or emails were promptly returned when I had questions. I would recommend it.
My experience with Ship7 has been horrible. After clearing payment on 19 April 2021 they shipped my package via DHL Express. However the package was returned to them on 20 April 2021 because their incompetent staff wrote wrong contents of the package on waybill i. E. Lithium ION Batteries (it was an ipad cover), knowing fully well that DHL doesn't ship lithium batteries. I told them countless times that the package has been returned to them, to which they always replied that we have not received the package and I should wait. Even after lapse of 3-4 days they told me that they haven't received any package and have raised query but no response has been received from DHL (putting blame on DHL). I requested them to call local DHL office for proof of delivery which will hardly take 5 minutes, but they didn't and instead told me to wait. Nevertheless, after hectic efforts on my part I was able to get Proof of Delivery from DHL and emailed it to them which proved that they have actually received the package on 20 April 2021. After that they told me that they have received the package at their old warehouse (address was written on proof of delivery which I emailed them) and would ship it immediately. The issue here was that they shipped my package from their old warehouse (Mayhill St Saddle Brook NJ), so it was returned at the same address, its common sense, but they didn't even bothered to check. It took a person sitting in another country to arrange proof of delivery for them to make them realize that they had actually received the package.
If they really wanted to help me they would have easily obtained proof of delivery from their local DHL office but they didn't, instead I arranged it for them. Once the payment is done and a customer faces any issue they are not bothered to resolve it. Even though they open all packages, still their staff is incompetent enough to write wrong contents of the package on waybill. It's because of companies like Ship7 that customers don't have trust on other such companies. At least I am not using Ship7 services in future. Advice to all people here is to read negative reviews, it will help you in avoiding the same mistake we have committed.
My package delivered smoothly, and I paid less after they repacked my packages into one box. Excellent service
My order, shipping to annother provice, and they say, item still in werehouse, but 2days ago i ask for new tracking shipmen, and they say, fedex dont send tracking number to them
And also it take 7 days, so, its my bad experience, and i recommended use another platfrom
Fast shipping, not like this company, take 3 days shipping the product to buyer and make a mistake
FCK SHIP7
Responsive customer service, they fixed my problem easily and they gave me extra 5 USD shipping credit, which is very cool
It was easy to deal with Ship7. No extra charges, no unnecessary formalities. Happy with their services, quite straightforward and uncomplicated.
From successive 10 parcels, it was proven that Ship7 does it better.
Thank you Ship7
I am happy about the results.
Regards
Efraim
Ship7 has an issue between local USPS.
The provided US address from Ship7 in not legit.
Most of your parcel may not be delivered to Ship7 from USPS.
Items may bounce or returned to sender.
Answer: Hi Alastair, She had a problem with her credit card so we weren't able to charge her. And at the time we haven't fully activated live chat feature on our website so she got frustrated for a while. And then we resolved the problem and shipped out her items but apparently she didn't come back and write anything else on review sites. We wish she did though; but her final thoughts was not this bad as compared to her initial comments here. We tried to reach out to her later on, we even responded to her review here, but could not get a response from her. I hope this helps.
Answer: Dear Terry, Thank you for getting in touch with us and sorry to hear that you are stuck in New Zealand. Please see our answer below: Yes, your sister can ship it by using one of our partners in shipping and their name is Shipixy. If she is living in the US, she can just go to the www.shipixy.com website and create an account over there then she just has to enter the details of the shipment. Once she is done with entering Shipixy will give a quote to her, after the payment Shipixy will provide the shipping label and all she has to do is to drop off the package at a FedEx drop-off location. We hope this will help you and your sister with the shipping. Best Regards, Ship7 Team
Answer: Hi Wiljean, yes we do. Please check out https://ship7.com/prices page for our shipping costs.
Answer: Customer support response time and shipping rates at first
Ship7 has a rating of 3.3 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ship7 most frequently mention customer service and long time. Ship7 ranks 9th among Mail Forwarding sites.
Hi Martina,
Thank you for your valuable feedback. We would even be happier if you can let us know what we need to do in terms of improving our service quality and get the 5th star from you:)
Thanks again,
Ship7 Team