Something is going wrong second time with this company!
1.First time they lost via ods(ODSSH**************) and company claiming that they never received the package --->lost in transit!no refund and no explain (two iPhone 12 Pro)
2.Second time a eBay shipment iPhone 12 Pro with tracking(usps# *********************)is delivered to them and they say never delivered. Of course usps replied that it is delivered to the Darlington Postal Company, LLC.Ι spoke via telephone with an eBay expert and verified me that it is delivered to them (SHIP7)without doubt! So beware that they are not helping with it as they don't care at all.So a new loss and they want help. BEWARE!

Great service!. Fast shipping, lowest rates, and customer service is amic...

The negative experience started after they received the very first parcel on my behalf and assigned a different weight from that which the shipper had clearly printed on the label stuck to the parcel. On bringing this discrepancy to their attention, I got an inkling of the kind of people I was dealing with. They tried to be clever giving me all sorts of excuses as to why they had changed the weight but I refused to budge. They even wrote one time, that the actual weight was 2.5KG instead of 2.5 LBS, until I let them know that there was a HUGE difference between 2.5kg and 2.5 lbs. They finally reduced the weight closer to what was put there by the shipper after 3 days and several emails back and forth.
Next, I noticed that the quantities recorded for some of the items in 2 parcels were incorrect and brought this to their attention via email. It took another 3 days and several emails for them to rectify. This issue occurred several times over the coming weeks and, as usual, it took sending several emails before corrections were made.
Then, the largest of my parcels arrived and, luckily, I had tracked it on the shipper's (UPS) website and had noted its weight (19 lbs) before Ship7 processed it. I was thereafter, shocked to find that ship7 had recorded 27 lbs as this parcel's weight! On bringing this to their attention, they tried to be clever as usual and it took several days and emails, as usual, before they finally accepted the shipper's weight as the actual weight of the parcel.
Other issues experienced include:
Describing items in parcels in incongruous terms like "incest holder", "Hair scalp", & "bathroom floor"
Taking almost a whole month and several emails for a request to send back 5 items from 3 parcels to Amazon before the request could be completed. Also, before taking out these items from the parcel to return to Amazon, this parcel weighed 19.9 lbs. The weight of the 3 hoodies (according to ship7) was 3.95 lbs. If one subtracts 3.95 lbs from 19.9lbs, 15.95 lbs should be left. But ship7 recorded 17.70 lbs instead of 15.95 lbs for the parcel after the returns. As usual, bringing this fact to their attention has changed nothing.
Adding a carpet to the surface of their scales before weighing some parcels (probably to increase their weights) and not doing so for others. On bringing this to their attention, they claimed that they always set their scale to zero after putting the carpet on it.
Taking unclear pictures of some boxes such that one could not see all the dimensions and surfaces/extent of the box.
Also, before taking out 3 of these items from the same parcel to return to Amazon on my behalf, this parcel weighed 19.9 lbs. The weight of the 3 hoodies, based on what they themselves recorded for the parcel used to make the return (Parcel *******) was 3.95 lbs. If one subtracts 3.95 lbs from 19.9lbs, we should have 15.95 lbs left. But ship7 recorded 17.70 lbs instead of 15.95 lbs for the parcel from which the items were taken out. Of course, as usual, bringing this fact to their attention has changed nothing.
After changing the incongruous names they had given certain items and rectifying their quantities following several email requests from me, re-naming some items again with weird names like,"CUTTING CRAPES", "CUTTING PERMING" & "CHEMICAL POWDER BAG", decreasing the quantities of certain items, removing some items that were recorded before, and re-adding redundant items that I had asked to be removed before.
Despite bringing this to their attention over 2 weeks ago, they only bothered to respond to that email and rectify some of the issues listed above about 5 days ago and only after leaving negative reviews/complaints on the internet Since then, they have once again gone incommunicado.
As a result I can't check out my parcels that have been sitting in their warehouse for over a month now because they refuse to respond to my emails. Yet, every single day since last week they have been sending me redundant emails telling me that I had forgotten something and that my parcels have been sitting at their warehouse for 7, 45, 30 or any other number of days! Find attached a screenshot of 2 of such irritating emails from ship7.

Update: So, after I posted my first review and ship7 responded, nothing much has changed.And like one reviewer rightly observed, it's all a show for would-be visitors to this site. This business is like a scam, where once you order stuff and they are, after so many back and forth, finally ready for shipping, they go incommunicado and hold your parcels hostage. I don't even understand how this can be legal in NJ, makes one wonder what is going on there.
Also, so many of the positive reviews here and on many other sites are all fake. You can find the same exact reviews posted here, on Ship7's Facebook page as well, posted under different names. As an observant person would have noticed, such reviews usually follow one another after a negative review is posted and they are usually very short.

As an ecommerce retailer shipping multiple shipments weekly from US and requiring such shipments to arrive within 2-3 days to Dubai, I was tempted to try Ship7 services, since my regular shipping companies are have some delays due to Covid-19 crises. I read reviews that tempted me to give these guys a try, I wish I can rate them with zero or negative reviews:
1- Pricing: their prices are at least 400% the regular shipping prices. They justified this by:
A. Volumetric shipping standards hiking the weight.
B. Express delivery
C. Hike in fees due to Covid-19

Although I informed them that I am shipping regularly form US since 10 years now and I have never seen or imagined such high fees. Still they are just trying to convince me that their prices is the global shipping standard fees!
I thus had to return 1 shipment form London by providing free return label form supplier and paying $2.5 return fees. But unfortunately I decided to proceed with another shipment form USA as it was really urgent.
2- Consolidation: I had to pay $5 extra to put the items into smaller box. However we lost 1 day extra in the process and the resulted savings were about $5 after deducting $5 consolidation.
3- Shipping time: After consolidation I choose the most expensive option with DHL in order to receive my items the soonest possible. After paying, and 1 day extra, I received today that my shipment would arrive to Dubai 8 days later. That means I paid 4 times the regular fees with zero or negative gain in shipping timing.
4- I asked for copies of AWBs in order to claim back for customs tax, the reply I received that they won't provide any Airway Bills and they can provide me copy of invoice for an extra fee!
5- Customer Service: I wrote to customer reviews about my experience. Seems the staff are paid to give their customers hard time writing long replies trying to justify that they explained everything in their narrative and it is the customer mistakes not reading about their fees. And they are 100% about this point. It is a ripoff that I choose to put myself in. My mistake.
Please take it as an honest advice. Stay away, from this company, it isn't worth your time or effort. I am trying other companies to see which one I could use for fast delivery with reasonable price. For Sure Ship7 is not an option. I am really surprised about all the positive reviews: if such reviews are genuine then I am sure it is written by people with no previous experience about shipping time or prices.
When a service company is vague and not transparent regarding fees and shipping time, and when their customer service is just unprofessional trying to defend their point of view against a customer satisfaction or needs, then I recommend to stay away and think twice before using their services. It might take a company years building a good reputation, but when you have a bad experience from the first time using them, and they do no effort whatsoever to serve you, then you know for sure you are just wasting your time and money for nothing. If you read their replies to other customers critical reviews you would know for sure that they know nothing about good customer services. I wish that Fedex and UPS provide their direct shipping services internationally for business customers without the need to go into 3rd party like this one.