The company has garnered a predominantly negative reputation, characterized by significant customer dissatisfaction. Common complaints include delays in delivery, receiving incorrect or substandard products, and a lack of responsive customer service. Many customers report frustration with the return process, particularly concerning the requirement to cover return shipping costs for items that were not as advertised. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating systemic issues in product fulfillment and customer support that could undermine trust and repeat business. Overall, the sentiment reflects a perception of the company as unreliable and potentially fraudulent.
This summary is generated by AI, based on text from customer reviews
I placed an order April 4th. It was never sent so I sent an email and they did not respond. I contacted them on Facebook and was blocked. I filed a complaint with PayPal and they sent a fake tracking number originated in January to PayPal. I called the post office and verified it was not legit. I asked on Facebook before I ordered if they they were located in the US and was told yes. They told Paypal it was an international shipment. I won my appeal with PayPal and received a refund.
Never received my product after waiting over a month, made several requests for a refund and no response! Don't order from here! You will not get your money back or your product!
I ordered March 8,2020. I have sent several emails requesting my products and have not received a response. They are not responding to PayPal either. This was a lesson learned to never order through Facebook or Chinese companies.
I ordered from this company on April 12,2020. It is May 30,2020 and I still have not received my product. Never again with this company!
Purchased on this site, never received disputed thru PayPal, denied claim, Paypal knows trader dodgy.
Never received product. Never received answer when I emailed about my product. Had to go through PayPal which takes forever.
Do not waste your money!
Ordered and paid for the nail dip powder and never received it. Wrote 3 emails and no response. This company is a scam. They steal people's money. DO NOT ORDER FROM THEM!
Ordered a car dented and never received my order you cannot track orders because it's some bogus app you have to download first. Facebook should be ashamed pulling this ad up for customers to buy. I have sent emails and nothing so I will be disputing to get my money back smh
Took for ever! Asked for refund and cancel, they refuse, filed with PayPal no help, now stuck with 70.00$ in poor quality useless pants, nobody but 8yr old child could maybe wear, thanks for nothing
Money was debited from my account on 4/20/2020. It's been a month and no delivery/ no communication from this business. Where is my product? I am getting ready to file for a refund with PayPal. Horrible service.
RIP OFFS, i HAVE TRIED SEVERAL TIMES TO REACH OUT TO THEM. They do not answer but they sure as hell took my money. I want them to know i am not going to sit and be idle. I want the product or my money. Had i known it was coming from China I surely w2ould NOT had ordered from them
It has been a month now that I placed a order for $74.89. I have NOT received it as of yet! I've wrote to them but no response. I am disputing those charges. Do NOT buy from this place.
Ordered 3 items and over a month I have not received any communication or items.
I sent an email twice. Would give a zero if possible.
I placed an order with them for my Mother. 9 days NO billing, shipping, or tracking information ever sent back after taking my money. I emailed and asked where they were based. No response. A few days later I asked for a refund. They claimed that the item had shipped and couldn't be cancelled... but still never provided the shipping and tracking information I requested. My current situation is now an escalation process with *******@SmileyHomey was the email address that took the money for the item. The only time they responded was when I asked PayPal for a refund and explained my situation. Now that it's at the escalation process they still haven't responded. Once this is over I will update what happened. They seem like a pop up boutique of scammers.
Since April 12 I was charge for the merchandise, so far not even a email for the delay This is a hat not difficult to be shipped. I do not have a tracing number.
Ordered full face cover... the clear plastic cover that goes around the head to provide a shield in front of the face... kind of thing my pharmacist wears. Nothing more than a cheap piece of clear plastic with an elastic band. Incredible! Junk! For the low low price of $9.95 plus shipping. This outfit is a scam artist and their products are junk. I am sure they keep Mrs. Wong's first grade class busy making these things.
I paid 9.00 a piece for this piece of plastic, not made well at all request refund. Never again just lost another customer.
I ordered a finger pulse Oximeter on April 13,2020 and of this date have heard nothing although my account was debited for $34.96. This is either a scam organization or just cheating the public with false advertising and taking money falsely. Receipt#3782-0159-9928-9255. I am reporting this to pay pal to warn others,