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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Easy, helpful fitting, shipped quickly. Good customer
Follow up.
Fit perfectly. Very satisfied, so much i ordered two more
Glad that you found your perfect fit and loved it, Gertrude! Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
It's just amazing how it feels to have the most comfortable bra ever! The ad seemed too good to be true but Shapermint really looked after me from beginning to end when the first bra I ordered didn't arrive in time. They refunded my money without question. And my next order delivered the most comfortable bra EVER!
It means so much when our best customers share their awesome experiences. Thanks for sharing this, Susan! We're pleased that our efforts to give you the satisfaction that you deserve resonated with you. We'd be so honored if you'll become one of our Brand ambassadors too! You'd be a great bet for sure! Join us through this link: shpmint.com/ambassador.
Easy to order and fast service. Love the leggings. Fit well and really really comfortable
Hooray! Glad that you loved ho they fit and deliver true support and comfort, Nancy! Take this love farther and be our next Brand Ambassador! Interested? Check out this link and join us: shpmint.com/ambassador.
My experience has been awesome. I am thankful for having discovered your apparel!
We're grateful for having an amazing customer like you too, Andrelene! Share your experience and inspire other women, be our next Brand ambassador! Interested? Go to this link to know more: shpmint.com/ambassador.
Easy ordering, easy returns, fast shipping, great experience!
Thanks for the feedback, Shannon! We're curious to know how we can make your experience more stellar, though. Feel free to send us a DM through, http://m.me/shapermint, so we can discuss it. Thanks and stay gorgeous!
Ordered panties which are great. They arrived on time
Perfect! Glad to hear that you're happy with your shapewear, Priscilla! Jon our Brand Ambassador Program and help us spread the love, pretty! Sign up through this link: shpmint.com/ambassador.
Easy to use website. Quick turn around. Very high quality product!
Aww! Thanks for this lovely feedback, Hayley! Wanna keep speeding the love? Join our Brand Ambassador Program! Sign up through this link: shpmint.com/ambassador
I have had positive experiences wearing the shape wear that I have ordered.
We'd love to hear that and share it to the world, Evelyn! Join our Brand Ambassador Program and let's spread the love! Sign up through this link: shpmint.com/ambassador.
Love the shapewear, but...
I order size small cami, fits great in the tummy waist, but it's too tight in the breast area.
The shaper boy shorts support everything that it says it does, however the hem of the shorts make indents in the fat of your leg and roll up over time and movement.
Worry not, Twila! Our Fit Experts know a fix for that. Let get your perfect fit and process you a FREE exchange. DM us your order details through this link so we can quickly make things right: http://m.me/shapermint.
Love the fit, the design, the comfort and would wear it all the time if I could. Great deals too.
Hooray! We're sooo happy to hear that you love everything about your purchase and that you had a fantastic experience with us, Becky! Keep spreading the love and be one of our Brand Ambassadors! Check out this link to know more: shpmint.com/ambassador.
I love wearing it it was wonderful ordering at your store
The order arrived quickly and I am impressed with the leggings. The material is high quality, thick almost like stretchy denim.
You deserve getting a quality shapewear and customer service because you are special, Terry! Glad that we've made you a happy camper! Would you help us spread the love, and help and inspire other women too? Join our Brand Ambassador Program through this ink: shpmint.com/ambassador.
I just love all of my Shapermint pieces! I have four tights and two shaper panties. They are all great for all day wear and the really do stay up!
You rock, Lakeshia! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
Yassss! So happy to hear this, Susan! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I originally ordered a piece that didn't fit and rolled. They reached out sent me a different one of my choice that i got today and fits perfectly! All at no cost to me and let me keep the original as well. Great customer service followed by good product will have me back for sure.
Perfect! Thanks for the feedback, Angela. Hey, send your pics to us with your favorite outfit and shapewear on. You can get a chance to be featured or posted on our Social Media pages. Stay fabulous!
I chose a size too small but still love the produce
Glad to hear that you're happy, Ariana! Just a bit worried about it being too small on you though. We offer a 100% fit guarantee and free exchange within 60 days. Just send us a DM at http://m.me/shapermint and our Fit Experts will help you right away. Stay awesome!
The fit is good and it is comfortable. My preference is Un padded so it's taking time to get used to having a pad in my bra.
Happy to hear that they're comfortable on you, Rhonda. If you need any help, we're just a DM away at http://m.me/shapermint Stay lovely!
The item was not what I expected so they kindly are sending me replacements x2. I still have not got the replacement items yet but an due they will be great
Glad we were able to help, Sonia. If you have questions about it please send us a message through this link: http://m.me/shapermint
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Couldn't have done that without you giving us a chance to help you, Debra! Kudos to you too! Spread the love!