Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I have found my purchases to be of high quality. The shipping is very quick. Customer service is amazing.
Great leggings. Love the feel of the material against my skin. It was also a quick delivery to Australia.
Great product and outstanding customer service! Thanks for helping me get the perfect fit. Product arrived very quickly to Australia - I am very happy and will definitely order again in the future. Especially with such a large range of products on offer to choose from. Shapermint has an excellent product series on hand!
Fits perfectly. Very comfy. It is the most comfy bra that I have ever had! Shipping took awhile but I expected that with Covid.
To be able to wear pants, dresses and skirts with no hassle is a blessing!
Exactly like our promise, Josephine and thanks for sharing! Please, if you have anything else, just get in touch, okay? Stay amazing!
I finally found shape wear that does what it's supposed to do. VERY SATISFIED. It stays put, it doesn't roll down. It gives me the figure I had forgot I had. Not to mention it seems to be taking off weight. I'm like WOW YASSS.
Amazing! How about sharing your pics or tagging Shapermint on your next post, Barbara? Keep rockin', boo!
I appreciate the quality of your garments, the speed in which they arrived, and the wonderful staff I dealt with, I have already recommended you to friends.
Thank you for doing that, Wendy. Please, get back to us if you need anything, okay? Stay awesome, girl!
The Bras do not get stretched out of shape. I started to giver up having a comfortable bra untill Shapermint.
We deeply appreciate this, Christine! Please, get in touch if you need anything, okay? Stay awesome!
Shapermint got my first order wrong. The only questions that were asked were how could they make me happy? With a refund or send another item. I chose another item. Their shapewear is excellent and I would recommend their products to anyone who would like to "hide the bulge". They are perfect and the customer service is the best I have ever encountered.
Awww! This takes us over the moon, Jeanie and thanks for sharing this! Just stay in touch if there's anything else you need, okay? Keep rocking, girl!
Comfy but need extender for my regular size material is smooth
We got you, Janice! We got other style available in our marketplace that we can get you as an exchange. To get us started, you can PM us using this link. Http :// m. Me/shapermint
I am unable to complete the review- the page did not populate correctly!
However, I wish to compliment Shapermint on their customer service standards.
Having worked in retail for 45 years- I understand the culture needed to keep customers happy and coming back.
You have excelled in this!
I made a comment on FB about my purchase- someone responded and sought to find me a product which would suit me better.
I have received this and am very pleased with the results.
Thank you and well done Shapermint!
Rosemary Cryer
It's been our pleasure to help, Rosemary and thank you for sharing this. Please stay in touch if you need anything, okay? Stay dashing!
Band under cups constantly rides up. Tugging it back in place all day. Won't wear again. Is my usual size and does not feel too small.
I've cleared out all my older bras to donate them as they are like new. Before I tried Shapermint my bra would be off in minutes. Now I don't even know I have it on. My favorite is Truekind Daily Comfort Wirefree. Try one you'll come back for more!
Yasss! Thank you for vouching for us, MaryLou. Just stay in touch if you need anything, okay? Stay awesome!
Fits great and very comfortable. They were so nice when I ordered the wrong size and told them. Right away a new one was sent to me. Thank you! I would tell anyone that needs a gridle to order one.
Thank you for sharing this and we're so happy that you're living for your orders, Lilian. Rock on, girl!
The staff at Shapermint are great! The customer is always first! Great customer service!
I love my shapermint items, with great consideration I was sized correctly!
Awww.This truly warms our hearts, Suzette and we're sooo happy that we're able to give you an exemplary service. Stay dashing!
It fits just right, No riding up, and material is comfortable
Exactly like our promise, Norma. Thank you for sharing this, and we look forward to your next purchase. Stay awesome!
Liked the wireless Bralette. The fabric is wonderful. It did run small. So I had to order a larger size. The customer service was awesome. They exchanged no problems. Will order again!
OMG! We are living to your feedback, Julie. Please stay awesome and have a good one!
I love these leggings! The high waist is the best design ever for people with no waist like me... now I can wear all my tunics and over shirts without the annoying "lines" that regular leggings have AND I feel so secure. No tugging to constantly pull them up upon standing or slipping thru the day. I love the feel of the compression for my legs and tummy. So glad I invested...
Such compelling input! We are totally loving this, Sherry. Thanks for sharing and let us know if there's anything you need, okay? Stay awesome!
Good selection, good prices, reviews helpful in choosing product
Yay! Thank you for sharing this, Tracy. We appreciate this, and we look forward on your next purchase.
La lencería es tan cómoda que da gusto usarla, gracias
Thank you for vouching for us, Waleska! We look forward to your next purchase. Have a good one!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your understanding, Debbie and we suuuper appreciate your feedback! Stay safe and we look forward at your next purchase. Stay amazing, boo!