Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I originally ordered a size M/L but it did not fit right... it was too big. I contacted Shapermint and they sent me a Size Small right away... Free! And with no need to send back the bigger sized item. The small fits amazingly well and is so comfortable
Stays in place. Very happy with this product. Exactly as described. Product is true to size. Holds shape after washed as well.
I wore mine to my sons wedding a couple of weeks ago, it was so comfortable to wear, did not roll down when I sat and didn't even realize I had it on.
I've ordered a couple different pieces and have been very impressed. The camis are my new favorites and I wear them daily. Perfect amount of hold.
Very comfort with great support. Gives you the extra confidence as a woman to feel great about the shape you have.
Great, comfortable product. Highly recommended! Smooths everything out and your clothes fit and look better.
First time ordering from Shapermint. Customer service super helpful. The site is easy to use. Item received was exactly as advertised. I will order again in the near future.
Best shapewear... comfortable, smooth, fits perfect., stays in place and does not roll... Excellent customer support.
I am very satisfied with my purchase. They are true to size and really remain in place as stated. I would highly recommend this product.
Even though I didn't find my perfect size right away, even just one size bigger did pretty much what I wanted to. The quality is nice, it doesn't really leave lines, the compression is great, and it's absolutely something comfortable enough to wear all day.
I purchased 2 bras and they are uncomfortable and do not offer the support I need (and I do not even have that much to support!).
No issues. Good prices. Fast shipping. My 2nd time ordering, and probably not my last. Great products.
I purchase the shapewear a 4x due to my size, however, I don't feel the support I need. It have some support but not what I expected to have... I should have ordered a 3x black...
Hello there, Shemekea. So sorry to hear that you didn't get the support that you expected. We are here to further help you. Please send us a message through our Facebook Page, or email us at hello@shapermint.com with your order details. Thank you!
I recently made a purchase and the sizing was wrong. I contacted the team at shapermint and they went above and beyond. I couldn't ask for more. Unfortunately the replacement still didn't fit. So I recommend watching the sizing. Other than that. Amazing service.
I bought some to cover my tummy area and to smooth down my sides. It's not too hard to put on and stays in place surprisingly well! My only complaint is that the compression areas are too short for my liking, and the way it hugs my stomach then stops at my hips make them jut out. Also I wish they flattened my tummy; there's always a bump that peeks through, and I'm using their smallest size and am 150 pounds, 5'4. I feel like wearing two to finally actually get that last bit flattened.
We do appreciate your feedback, Kaitlyn. We do have other brands and styles that offers medium to high compression. We'd love to help on how you can get the best shapewear for you! You can send us a Facebook message or email us at hello@shapermint.com with your order details.
Great product, delivers cool comfort and slimming effects. Stays up and doesn't roll. Bought three, all different styles! Also had one return, and that went better than expected. All around great experience.
It is very comfortable to wear all day. It doesn't roll down, it stays where it's supposed to. A very good value for the price and delivery was quick.
These products are good quality and they really hold in the body parts we don't want revealed under clothing others see.
The shaper is not working for me I need a size smaller in order for me to feel the support. I feel like I have on a pair of big bloomers. I bought four different shapers all the same size
Hi there, Carrie. We're sorry to hear that your shapewear did not work for you. We'll be glad to help you check the sizing and process an exchange if your purchase is still within the returns and exchange period. You can simply send us a message via our Facebook Page or email us at hello@shapermint.com with your order details. Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there, Rachel. We're so sorry to hear that the support of your bras did not work as expected. We'll be glad to further assist you. Please send us a message through our Facebook Page, or email us at hello@shapermint.com with your order details. Thank you!