Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I ordered these for my daughter and she likes them and says they are very comfortable. The ordering and shipping process was good, didn't take long at all.
I am very satisfied with my Shapermint purchase. The bra is one of the most comfortable I've ever had. I plan to order some more.
The material is so stiff I feel like I am in a girdle... not comfortable
Top quality, fit perfectly, super comfortable, excellent customer service and more than reasonably priced! Would definitely recommend to everyone! Totally satisfied customer!
Love this bra... comfortable, but very supportive! Will be ordering a couple more in the future.
I love how the bra is made but the only problem I have is they need to make bigger sizes around. I need a 48C and even with the free extender it's still a little tight and the front of the bra and sides roll up which is really irritating. I hate having to pull on it in public, embarrassing and tacky!
I ended up ordering the wrong size and wanted to return it or exchange it and not only did they send me the correct size the company asked me to donate my original order. Not only is the product excellent the customer service is excellent!
I love the fit and they don't roll down. They're soft and very comfortable
It's not the most comfortable bra; OK at best.
The inside stitching is somewhat itchy after several hours, and the midriff band starts to roll.
Please, let us make this up to you, Linda. To get you started with the free exchange, please send us your order details through this link. Thanks! http://m.me/shapermint
Fairly quick delivery. These bras are so comfortable. I had to change to wireless bras and was having a difficult time finding one that was supportive and comfortable. My search is over. So glad I gave Shapermint a try.
The bras that I have ordered are very nice and comfortable. I have made several purchases and now I have ordered for my daughter. Fast delivery and you are kept notified about the order.
The elasticity is slowly losing its power. And the straps are too loose.
Oh, no! That shouldn't work that way, Patricia. Allow us to make it up to you. We'll send you the right size, style or brand for FREE! Please send us a DM with your order details here: http://m.me/shapermint.
The shape form is great. It really makes me look good.
Love hearing this, Joy! Thank you for the feedback. Keep slayin!
Fits well and soft. Really wonderful under t-shirts.
Bra fits very well and is much more comfortable than I expected!
YAYY! We're happy that you like it, Muriel. Thank you and stay amazing!
Great
Love products
Service
Selection
Way tooo many email notifications- maybe once a week & not every day
Very time i would get on Pinterest i would see this ad. Finally decided to take a chance.so far everything has been good.no complaint.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
No worries, Shirley. We hope that you can give us a chance to make it right. We offer FREE exchanges. Please share via DM on this link your order number and email address, and we'll take care of it from there. http://m.me/shapermint