Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Will buy from again. Got one for myself and my mom.
Very quick delivery. Quality product. I will be purchasing more!
I'm very pleased with the shapewear piece I purchased, it gives me adequate support where I need it.
Love the feel and fit of the bra. Gives me a great shape under clothes and is super comfy. The site is easy to use and the service is quick and efficient. Love it!
These shapers are very comfortable. I wear it all day. Does not roll down. It stays put.
Everything that is told to you on the ads they run are absolutely on the money. I was skeptical the product would work as they were saying so it was a risky purchase that I was getting for my wife. It could've went all wrong giving the wife something to make her more shapely but thankfully it worked great and she loved it. Phewww
Love, love, love my Shapermint shapewear and also the leggings. Now I can wear leggings and not be conscious of my wobbly tummy as it's now firmly encased in the shapewear leggings.
Time between order and delivery to the UK was only one week. I will definitely be back again
I didn't like the leggings i ordered so they replaced them with underwear very good customer service made sure i was happy with the exchange a company that stands behind its products
Order was just as described. One item was the wrong size and I got an immediate response. Hope it comes on time.
Very comfy. Looks good. Very happy with my purchase.
I received the shaper when I was told I would receive it it is very light weight but slightly smaller than what I wanted so I am trying to lose weight so I can wear it.
Ordered wrong. Replaced in no time at all. Great service
I was skeptical when placing my order, but the price was good and it seemed a safe risk. I'm now about to place my next order. I couldn't be happier with the fit, the comfort and especially how much better my clothes looked. I'd recommend these products without reservation. Not only will your clothes fit better, but your self esteem and confidence will have an instant boost
I have purchased 5 Shapermint products and love each one. They are excellent quality. Highly recommend... customer service is excellent! Carolyn MacDonnell
It took over a month to receive my parcel. I was refunded 2 lots of shipping which I appreciated however I was going overseas and ordered some stuff to take with me on holiday and well it didnt arrive until after I got home. Both times I have ordered shipping has been a problem and its taken well over 15 days to receive. I do appreciate there exchange policy as I have had to exchange a couple of items and that is easy and straightforward so thanks for that. Customer service is very good A++
Estoy maravillada con esta prenda. Es cómoda y cumple con mis expectativas.
I am grateful to finally have a product that I can get on But I'd really love to know why the first size high waisted egging ordered (XL) did not fit when it was made of the same fabric content and company as the high waisted (XL) Shaper shorts that I ordered and fit just fine. So... Shaper mint sent me a replacement XXL I don't really care that it's a XXL but that it ACTUALLY fits! I'm just curious I had previously asked the question of customer service but have not gotten an answer Maybe they just can't figure it out!
The high waisted panty fits like a glove and stays in place. The fabric is light but sturdy. I have discovered a new staple for my lingerie collection!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry about the shipping, Tracey. Rest assured that we're doing our best to get your parcel delivered as soon as possible. We'll continue to improve our service as well as the shipping process. Thanks for the feedback!