Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I've been hesitant to buy this. So many companies say they work for bigger busts and they just don't. Based on my measurements I got a large. It fits well for the bust. I'm a bit smaller around the rib cage and this is where I always run into trouble. For the most part the bra fits me and stays in place. I immediately had to go to the tightest hook to keep from riding up in the back. I hesitate to go to a medium since the cups fit me so well. I just wish the band had a little bit more structure to keep from riding up from the weight of my bust. Honestly, this is my issue with all bras and this one is the most comfortable so I'm overall very happy!
I have bought plenty waist trainers/ body shapers to try, but none of them compare to Shapermint. 100% recommended for everyone. I have already order more.
Wasn't able to get on the website to buy *******@1st... had to go a different route. Afterwards when I received the products the large that I got was too big. In length...
Other than that... its ok..
Oh, dear! Don't worry, we'll have it exchanged for FREE. Just send us a message with the order details here: http://m.me/shapermint
At first I was skeptical to try something I learned about by an ad on Facebook. I've heard too many horror stories of things like this. But something told me Shapermint was going to be different. At first I ordered 1 item. Received it quickly and once I tried it on, I fell in love. So I ordered 2 more items. Then 2 more! Shapermint has everything... comfort & quality all at an affordable price. Don't miss out on your chance.
My experience was good, the only complaint I can think of is I had to wait quite a while to receive the items but I love everything I bought and I will be making more purchases soon.
The first bra I bought was super comfortable, so I ordered another one. The second on makes my back itch. I suppose the hooks don't sit well and it scratches my skin.
All the ladies I spoke with wer outstanding, even though my order didn't fit me I was just impressed with ur company policy of donating to a local women's shelter, that is remarkable & gets u my 100% referral to friends & social media
This is the second survey I've done
Very comfortable very soft you don't know you have it on. The best.
Good fit. I am satisfied with the product. Takes a while to get it. Good experience.
Love the fact that I don't have to keep pulling up bra straps. My bra is very comfortable and makes a huge difference not having an underwire or gap.
The process was easy and shipping was great. My item was here in less than two weeks. I had no hassle
Not a fan of the Bra
The over the waste panties work for me.
Glad you loved the shaper panty, Rosemarie. Can you tell us more about what happened to the shaper bra? We promise 100% fit guarantee, so we'll never leave you behind. DM us with your order details through this link. Http :// m. Me/shapermint
I'm enjoying my purchase. I really liked the extension piece.
The bra I ordered did not fit. It was a simple exchange through email to resolve.
I have always worn wired bras. I am 5'2" and a busty 34DD. The girls need support. I have been searching for a supportive back close wireless bra and finally found it! Easy to get on and off, no shoulder dig, appearance of a sports bra so it's not ugly. All day comfort and support. Highly recommend!
The fit is wonderful, the girls are happy! What a wonderful product!
I LOVE this bra
I purchase 3. Love the softness, no digging into my shoulders or under my breast.
I ordered size XXL, I should of purchase size Large or XL. But I still feel fine in the XXL. NO FAT hanging out or over the bra.
BEST INVESTMENT I MADE IN CLOTHING.
Very satisfied
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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That's awesome, Erin. Your happiness is contagious, and we'd love to continuously put a smile on your face. Shapermint is a marketplace and there are tons of styles from the top brands that you may exchange the item with. Exchange is FREE. DM us with your order details here: http://m.me/shapermint