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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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My order got lost but the customer service was excellent and consistent. Communication was excellent. I reorder and received my package. Very happy.
I've ordered several items from Shapellx over the years. This was the first under wire bra that I purchased from the company. The under wire makes this loud squeaky noise. It's embarrassing each time I move, you can hear this bra. At first I thought it was doing that because it was so new. It's been two weeks and the bra is still making this noise. I can take them out but I won't have the support I need or I can return it, that process isn't as easy as dropping it off at the UPS store. So, I'll keep it... I just won't order another under wire bra again!
My previous orders were off by size due to me not knowing what my current cup size is due to my weight loss journey. I now know my correct sizing so I'm ready to try out any piece available.
Shapellx no es incomodo, mucho menos doloroso es Comodidad y Calidad
The quality of the fabric is top-notch. This shapewear does exactly what it says. It holds you in nicely and gives you a sleek look. I will definitely be buying more.
One of the straps in the shorts was not sewn together, and the bra didn't fit as I had expected. Return policy is not user friendly.
The quality of the products is great. For me I don't like that the cup size don't fit. I wear a 38DDD and that's what I ordered the first time. It didn't fit. My boobs was bulging out of the top. Then they shipped me an exchange Bra which was a 38G and it fits the same way.
All I could say is WOW... I purchased the 29.99 mystery bag and I recieved a Bathing suit and a long sleeve body suit. The price surpassed what I paid which is cool. I purchased a Large, I am 5ft8 193lbs.
It was a very good experience. I really enjoyed the site, very nice and useful items!
I got the mystery gift. Now I don't have the best shaped body and am working on it. However the mystery gift I can put it on but my body shape is not great. But the mystery gift is gorgeous and now a goal of mine to fit in and feel sexy doing it. I absolutely love my experience with shapellx
I'm a mom of two so I have a little bit of extra skin when I put this baby on your girl was snitch. I love it if you big girl you're gonna love it too you know thank you so much for making me feel like I once did before I had children's. Lol
This is the most form fitting comfortable shapewear I've ever bought. It doesnt dig into me like other known brands. It feels like a second skin. The only thing I didn't love was the smell from the factory. Once washed the smell was gone. Will continue to buy more in the future!
A portion of my original order was delivered to the wrong address. Great response in correcting this issue. After finally receiving my order I had to exchange a few items due to sizing. For me this process is not very user friendly on the website. After about 3 -4 wks from my original order everything was worked out.
I received the initial package and when I attempted to put it on I noticed a run in the stocking. I contacted the agency and provided what was required. My replacement was sent a few days later. I truly appreciated the great customer service! The shape wear is snatching and comfortable!
I ordered three different products to try for post surgery compression.
When I made my decision to keep one and exchange the other two the customer service team went above and beyond to assist me with the exchange. I was able to return and exchange the two products for two totally different products without any hassle.
The team had my satisfaction at heart the whole time. And I the mystery items are so much fun to receive.
You have a lifelong customer in me. Thank you!
I love the shapewear. I accidentally ordered one of the two items in a size small instead of Large, but decided to try it anyway. I ended up keeping it because it didn't suffocate me and actually held everything together very nicely. I will be purchasing more shapewear from Shapellx.
The garment is sort of weird trying pulling it up but once it's up it gives you a really nice shape. Great price and fast shipping.
This has been a game changer, I feel more comfortable in my clothes. The shaper doesn't rise up the leg or fall down at the top. I will be throwing away all my other more expensive shapers that didn't fulfill its promise
I believe this is my 3rd or 4th order that pretty much says it all. I love the material, I like the way it pulls you in while also being comfortable to wear all day. Oh, did I mention it has a convenient opening in the crotch area for easy access if you decide to not wear underwear; genius! I will never go anywhere else for shape wear, I'm hooked!
I'm a previous user of the pry. It fits comfortably, and is soft. No pinching or crawling. Thank you for creating this garment.
I was given a 10.00 voucher after I first order on the site which made me very happy. The product to a little long than expected, but I came intact and ready to wear.
The AirSlim Underwire Push-Up Bra is amazing! It slims and smooths in all of the right places with total comfort. The awesome design prevents spillage of bra cup. I changed by bra size and the exchange/return was absolutely hassle free. I will continue to purchase my bras a slimming product from Shapellx!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality