On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loved the butt and hip padding. It true to size I did like the however. Didn't like the backless as much as I thought I would. I kept the black one but sending back the other one
Delivery was much quicker than I expected. The jumpsuit is even more beautiful than the picture. My only disappointment was the length. I ordered petite and it's still too long. I'm 5'2" and normally petite length is perfect for me. But I'm keeping it and getting it hemmed because it exceeded expectations outside of the length. I'll definitely order from the site again
I ordered three products from Shapellx and I have been using them since! I have no regrets about them and I have previously purchased from Shapellx in the past. I haven't had any issues with any of the products. Fantastic products and gives you the right amount of shaping that you desire.
I have many Shapellx products and I will continue to purchase them. They are worth every dollar! These products hold everything IN!'
This product didn't suck me in. Just smoothed me out. I'm 5'5,150lbs. Many say that I don't need a shaper but I believe I do because my excess weight is in my tummy. It didn't suck anything in as advertised.
I have long nails and I always tear thru the fabric. Fabric is usually cheap and thin when I buy spandex. But here omg! It is beautiful, not thick but it is sturdy. I saw an ad but I had to see to believe. And I'm petite so I need an xs. This company came thru. I will be ordering more!
It's been great everything is beautiful. I just lost over 100 lbs and a tummy tuck and I can't wait to wear a size small and xsmall
The shapellx creates a strong line under the butt area and it is not a smooth transition to my thighs. It doesn't look natural. Probably because everyone wants to accent the butt more now, but I have enough without needing it to pop out.
The shape wear does exactly what I need it to do and it's not uncomfortable and it also allows for easy access to use the restroom without having to remove your shape wear. I also recently purchased a bra that is so comfortable and it's got a lot of support on the back so I purchased two more bras and another order today as well. I've been very pleased with the products that I have purchased and I love the mystery box idea because I've gotten pretty decent mystery box gift gifts.
I was very satisfied with my items and very pleased with my mystery item. The fit and sizing was on point. And the items were comfortable.
I recently placed an order and upon receiving my order I noticed that the bag had been cut. After opening and trying on my shape wear I could see a small cut on the leg area. I called and spoke with customer service right away and they handled it graciously.
I love how quick I received my order and | love the packaging! The quality of the products is outstanding and definitely recommend my friends to purchase from you!
Great results! Love the way it tightens and pulls everything in on the tummy, hips and thighs while defining the buttocks perfectly.
I am having a terrible time attempting to return a bra that I did not order and if I had it wouldn't been ordered 2 sizes too small! I've contacted customer service and got this link to confirm I received my order. DUH? I wouldn't be trying to return if I hadn't!?! Please advise how I can return. I am disappointed as my previous orders were proper.
Delivery was sort of slow but that doesn't matter because when I pulled this shapewear on it had me completely flat and smooth in my belly. I love the gusset for easy access when I needed to use the restroom. I will certainly be purchasing more!
The overall concept of the shapewear was brilliant. It is made well and takes some serious getting into. The compression however isn't what I thought it would be. It made my stomach look bigger and the black pair actually came with a hole already in it. But nothing to send back since no one would see it anyway. But the conscience of not wearing a bra, shape wear plus stockings and convert to an all in one is worth it. So go out and buy if for no other reason than that.
Shipping was fast and the products are just as described
I am very please with the material. It's very easy to get on and it feels great. However, I wish it could suck in my stomach a lot more like the girls who is advertising the shape wear. I also wish I had got the one without the shorts. I have a dress that I want to wear and the shorts are showing. But I am please with it overall.
I got a waist trainer, the sizes were kind of confusing for USA. The measurement directions were helpful though. I was able to choose the right size for me after getting the tape measure out.
It took almost a month to get a refund. I had to send an email asking about it before it could be issued. I was not pleased with that.
I saw it on Instagram, I needed something that can help me with my belly. I never realized that the symbole was a snake. I am very desappointed. I don't know where your inspiration come from but to me it's questionable?
It looks like you have something orgy.Unfortunately, I waste my money by buying that evil thing.
I've purchased several shapers, including the one just recently purchased and once again, it was very uncomfortable in the thigh area. So, I no longer use it after wearing it twice and had to go back to my old shaper. However, the buying experience was a good one.
I have purchased many different styles of shape wear from them and I love every single one. On my most recent order there was an issue with a zipper. The customer service team was prompt and professional with helping me resolve my issue.
Please, buy form this company. You will not be disappointed. They have great products with amazing customer service. I'll in sales myself and that is something I observe everywhere I go. Customer service is important in this industry.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality