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ShapellxReviews 11,364

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,553
value
44
shipping
47
quality
3,454
This company responds to reviews on average within 1 day

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27,182 reviews

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Sweden
1 review
0 helpful votes
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The padding is amazin
November 15, 2025

Loved the butt and hip padding. It true to size I did like the however. Didn't like the backless as much as I thought I would. I kept the black one but sending back the other one

Date of experience: November 5, 2025
California
1 review
0 helpful votes
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Love my jumpsuit
November 15, 2025

Delivery was much quicker than I expected. The jumpsuit is even more beautiful than the picture. My only disappointment was the length. I ordered petite and it's still too long. I'm 5'2" and normally petite length is perfect for me. But I'm keeping it and getting it hemmed because it exceeded expectations outside of the length. I'll definitely order from the site again

Date of experience: November 5, 2025
Tennessee
1 review
0 helpful votes
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Shapellx
November 15, 2025
Updated review

I ordered three products from Shapellx and I have been using them since! I have no regrets about them and I have previously purchased from Shapellx in the past. I haven't had any issues with any of the products. Fantastic products and gives you the right amount of shaping that you desire.

Date of experience: November 5, 2025

Awesome
October 30, 2025
Previous review

I have many Shapellx products and I will continue to purchase them. They are worth every dollar! These products hold everything IN!'

Date of experience: October 20, 2025
Maryland
1 review
0 helpful votes
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Did Not Suck Me In
November 15, 2025

This product didn't suck me in. Just smoothed me out. I'm 5'5,150lbs. Many say that I don't need a shaper but I believe I do because my excess weight is in my tummy. It didn't suck anything in as advertised.

Date of experience: October 15, 2025
Texas
1 review
0 helpful votes
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The quality is above excellent
November 15, 2025
Updated review

I have long nails and I always tear thru the fabric. Fabric is usually cheap and thin when I buy spandex. But here omg! It is beautiful, not thick but it is sturdy. I saw an ad but I had to see to believe. And I'm petite so I need an xs. This company came thru. I will be ordering more!

Date of experience: November 5, 2025

It's been great everything is beautiful
November 2, 2025
Previous review

It's been great everything is beautiful. I just lost over 100 lbs and a tummy tuck and I can't wait to wear a size small and xsmall

Date of experience: October 23, 2025
Maryland
1 review
0 helpful votes
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It was good but not great
November 15, 2025

The shapellx creates a strong line under the butt area and it is not a smooth transition to my thighs. It doesn't look natural. Probably because everyone wants to accent the butt more now, but I have enough without needing it to pop out.

Date of experience: November 1, 2025
Missouri
1 review
0 helpful votes
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Love this shape wear and bras!
November 15, 2025
Updated review

The shape wear does exactly what I need it to do and it's not uncomfortable and it also allows for easy access to use the restroom without having to remove your shape wear. I also recently purchased a bra that is so comfortable and it's got a lot of support on the back so I purchased two more bras and another order today as well. I've been very pleased with the products that I have purchased and I love the mystery box idea because I've gotten pretty decent mystery box gift gifts.

Date of experience: November 5, 2025

Very Satisfied
October 16, 2025
Previous review

I was very satisfied with my items and very pleased with my mystery item. The fit and sizing was on point. And the items were comfortable.

Date of experience: October 6, 2025
California
2 reviews
0 helpful votes
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Excellent customer service!
November 15, 2025

I recently placed an order and upon receiving my order I noticed that the bag had been cut. After opening and trying on my shape wear I could see a small cut on the leg area. I called and spoke with customer service right away and they handled it graciously.

Date of experience: November 5, 2025
Georgia
1 review
0 helpful votes
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Wonderful online experience
November 15, 2025

I love how quick I received my order and | love the packaging! The quality of the products is outstanding and definitely recommend my friends to purchase from you!

Date of experience: November 5, 2025
Washington
1 review
0 helpful votes
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Awesome
November 15, 2025
Updated review

Great results! Love the way it tightens and pulls everything in on the tummy, hips and thighs while defining the buttocks perfectly.

Date of experience: November 5, 2025

No comment yet
October 16, 2025
Previous review

No comment yet

Date of experience: October 6, 2025
Ohio
1 review
0 helpful votes
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I am having a terrible time attempting to return a bra that I did not order and if I had it wouldn't been ordered 2 sizes too small! I've contacted customer service and got this link to confirm I received my order. DUH? I wouldn't be trying to return if I hadn't!?! Please advise how I can return. I am disappointed as my previous orders were proper.

Date of experience: November 3, 2025
Maryland
1 review
0 helpful votes
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The reviews did not lie!
November 15, 2025

Delivery was sort of slow but that doesn't matter because when I pulled this shapewear on it had me completely flat and smooth in my belly. I love the gusset for easy access when I needed to use the restroom. I will certainly be purchasing more!

Date of experience: November 5, 2025
Georgia
1 review
0 helpful votes
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Nice shapewear
November 15, 2025
Updated review

The overall concept of the shapewear was brilliant. It is made well and takes some serious getting into. The compression however isn't what I thought it would be. It made my stomach look bigger and the black pair actually came with a hole already in it. But nothing to send back since no one would see it anyway. But the conscience of not wearing a bra, shape wear plus stockings and convert to an all in one is worth it. So go out and buy if for no other reason than that.

Date of experience: November 5, 2025

Nice quality products
October 21, 2025
Previous review

Shipping was fast and the products are just as described

Date of experience: October 11, 2025
Maryland
1 review
0 helpful votes
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I am very please with the material. It's very easy to get on and it feels great. However, I wish it could suck in my stomach a lot more like the girls who is advertising the shape wear. I also wish I had got the one without the shorts. I have a dress that I want to wear and the shorts are showing. But I am please with it overall.

Date of experience: November 5, 2025
Connecticut
1 review
0 helpful votes
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Quality Product
November 15, 2025

I got a waist trainer, the sizes were kind of confusing for USA. The measurement directions were helpful though. I was able to choose the right size for me after getting the tape measure out.

Date of experience: November 5, 2025
New York
1 review
0 helpful votes
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It took almost a month to get a refund. I had to send an email asking about it before it could be issued. I was not pleased with that.

Date of experience: November 5, 2025
Maryland
1 review
0 helpful votes
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Don't like the symbole
November 15, 2025

I saw it on Instagram, I needed something that can help me with my belly. I never realized that the symbole was a snake. I am very desappointed. I don't know where your inspiration come from but to me it's questionable?
It looks like you have something orgy.Unfortunately, I waste my money by buying that evil thing.

Date of experience: November 5, 2025
New York
1 review
0 helpful votes
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Shaper to Snug
November 15, 2025

I've purchased several shapers, including the one just recently purchased and once again, it was very uncomfortable in the thigh area. So, I no longer use it after wearing it twice and had to go back to my old shaper. However, the buying experience was a good one.

Date of experience: November 5, 2025
Texas
1 review
0 helpful votes
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I have purchased many different styles of shape wear from them and I love every single one. On my most recent order there was an issue with a zipper. The customer service team was prompt and professional with helping me resolve my issue.

Date of experience: November 5, 2025
Tennessee
1 review
0 helpful votes
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I enjoy purchasing from this company!
November 15, 2025

Please, buy form this company. You will not be disappointed. They have great products with amazing customer service. I'll in sales myself and that is something I observe everywhere I go. Customer service is important in this industry.

Date of experience: November 5, 2025