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ShapellxReviews 11,334

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,548
value
44
shipping
47
quality
3,454
This company responds to reviews on average within 1 day

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27,163 reviews

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Tennessee
1 review
0 helpful votes
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Wrong size
August 6, 2021
Updated review

Ok had a hard time at first but was better once I got it

Date of experience: August 6, 2021

Ok had a hard time at first but was better once I got...
July 16, 2021
Previous review

Ok had a hard time at first but was better once I got it

Date of experience: July 16, 2021
New Hampshire
1 review
0 helpful votes
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Order wrong size can't use it so mad at myself
August 6, 2021
Updated review

Was easy and found just what I wanted. I'm excited to try this item and can't wait for it to come in mail thank you

Date of experience: August 6, 2021

Was easy and found just what I wanted
July 16, 2021
Previous review

Was easy and found just what I wanted. I'm excited to try this item and can't wait for it to come in mail thank you

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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Gift Alert
August 6, 2021
Updated review

Bought for my mom and she was very happy she went to Memphis and wear it the whole time.

Date of experience: August 6, 2021

Wonderful products
July 16, 2021
Previous review

Wonderful products

Date of experience: July 16, 2021
North Carolina
1 review
0 helpful votes
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Great experience. Very easy to make a purchase. Everything was very detailed

Date of experience: August 6, 2021

There should be a contact number because there is an...
September 3, 2021
Previous review

There should be a contact number because there is an urgent problem with my order process

Date of experience: August 4, 2021
Alabama
1 review
0 helpful votes
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I thought the company would do better
September 5, 2021
Updated review

My shipment is taking extremely long! I have an event that I need this product and now I won't receive it in time.

Date of experience: August 6, 2021

My shipment is taking extremely long!
September 4, 2021
Previous review

My shipment is taking extremely long!

Date of experience: August 5, 2021
California
1 review
0 helpful votes
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Feed back
August 6, 2021
Updated review

The shapewear fits ok, but I drink a lot of water throughout the day and trying to get in and out of the shape wear every bathroom visit is too much…

Date of experience: August 6, 2021

Easy navigation…
July 15, 2021
Previous review

Easy navigation…

Date of experience: July 15, 2021
Texas
1 review
0 helpful votes
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Chewy from Texas
August 5, 2021

It was good I just wished the shaper would flatten my stomach area more.

Date of experience: August 5, 2021
Louisiana
1 review
0 helpful votes
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It's was true to size and I loved that.
August 5, 2021
Updated review

It was easy to navigate the website... but the zipper broke after the second time just trying to put it on... I was just going to try and stitch it myself.

Date of experience: August 5, 2021

It was easy to navigate the website...
July 15, 2021
Previous review

It was easy to navigate the website... but now I'm just hoping the product does not disappoint

Date of experience: July 15, 2021
Mississippi
1 review
0 helpful votes
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The top of it jabs in my rib cage & couldn't breathe
September 4, 2021
Updated review

Didn't get a response when asking about best size to order.

Date of experience: August 5, 2021

Couldn't wait on chat
August 14, 2021
Previous review

Couldn't wait on chat. Taking too long

Date of experience: July 15, 2021
Texas
1 review
0 helpful votes
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Thanks!
August 5, 2021
Updated review

The website was easy to go though. Received item in a timely manner. Quality item and works wonders!

Date of experience: August 5, 2021

Nice and eat
July 14, 2021
Previous review

Nice and eat

Date of experience: July 14, 2021
California
2 reviews
0 helpful votes
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It's ok
August 4, 2021
Updated review

They show a variety of body shapes. The only downside is that it rolls down and it becomes uncomfortable wearing for a long period of time.

Date of experience: August 4, 2021

Very easy
July 14, 2021
Previous review

Very easy. Reasonable prices. They show a variety of body shapes.

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
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Not happy
September 3, 2021

I purchased a waist trainer and it's way too small. I asked how to return to exchange and was told to give it to a friend or niece

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Massachusetts
2 reviews
0 helpful votes
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Ripped
August 4, 2021
Updated review

I put in the promo code and didn't get the discount

Date of experience: August 4, 2021

I put in the promo code and didn't get the discount
August 13, 2021
Previous review

I put in the promo code and didn't get the discount

Date of experience: July 14, 2021
Georgia
1 review
0 helpful votes
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I love it
August 4, 2021

Great experience,,,, unit fit great,,, next time I need to go smaller,,,, every thing u said it would be

Date of experience: August 4, 2021
Texas
1 review
0 helpful votes
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Too small
September 3, 2021

I ordered based on the size advertisement.
It is impossible to put on. Way too small. Can't use it. Sad.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Louisiana
2 reviews
0 helpful votes
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I love being able to use the bathroom without getting out of my clothes.

Date of experience: August 4, 2021
Louisiana
1 review
0 helpful votes
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It's comfortable very snug and fits nice
August 4, 2021
Updated review

First time shopper and I'm satisfied! It's meant for everyone not people who just had surgery but for everyone

Date of experience: August 4, 2021

First time shopper and I'm satisfied
July 14, 2021
Previous review

First time shopper and I'm satisfied

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Love the shaper!
August 4, 2021
Updated review

The Experience was fast and easy. Will most likely shop again.

Date of experience: August 4, 2021

Experience was fast and easy
July 14, 2021
Previous review

Experience was fast and easy

Date of experience: July 14, 2021
Oregon
1 review
0 helpful votes
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Absolutely astonishing results
August 3, 2021
Updated review

Awesome and amazing never thought I could look so good in a tight dress

Date of experience: August 3, 2021

Awesome and amazing
July 13, 2021
Previous review

Awesome and amazing

Date of experience: July 13, 2021
District of Columbia
2 reviews
0 helpful votes
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Great Quality but To Small
August 3, 2021

Great ordering and dicey experience, but the garment is too small. I am about to go on vacation and do not have time to return it. Very disappointed

Date of experience: August 3, 2021