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Shapellx

Overview

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
856
value
33
shipping
35
quality
3,477
This company responds to reviews on average within 4 days

Instant Feedback

19,710 reviews
How would you rate Shapellx?
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Florida
2 reviews
0 helpful votes
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It's works but..
September 24, 2021

Works okay… I did notice my waist definitely looked snatched but very comfortable and rolls up

Date of experience: September 24, 2021
Georgia
1 review
0 helpful votes
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Very nice. Very comfortable
September 30, 2022

Easy to use for what I need. It was snug but comfortable.

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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It was easy and convenient I had no problem ordering my stuff

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2023

It was easy and convenient
March 20, 2023
Previous review

It was easy and convenient

Date of experience: March 20, 2023
Ohio
1 review
0 helpful votes
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Great
November 24, 2021
Updated review

Great. Fast and easy. Good quality... received pretty quick.

Date of experience: November 24, 2021

Great
November 3, 2021
Previous review

Great. Fast and easy

Date of experience: November 3, 2021
North Carolina
1 review
0 helpful votes
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Great
December 30, 2021

Very good experience and pleased with this body wrap

Date of experience: December 30, 2021
New York
1 review
0 helpful votes
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Satisfied customer!
September 6, 2022

My shopping experience was pleasant and easy to navigate.

Date of experience: September 6, 2022
Illinois
1 review
0 helpful votes
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Great shape wear
September 14, 2021

Easy and quick love all products. The fit is perfect since I lost some weight had to down size.

Date of experience: September 14, 2021
Tennessee
1 review
0 helpful votes
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Good quality
June 8, 2022

The product speaks for itself, good quality and true to size

Date of experience: June 8, 2022
New York
1 review
0 helpful votes
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I love it
March 7, 2022

Love how you support plus size women and make us feel needed as well

Date of experience: March 7, 2022
Michigan
1 review
0 helpful votes
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Don't recommend
March 7, 2022

Lots of options but expensive and don't fit true to size

Date of experience: March 7, 2022
Illinois
3 reviews
0 helpful votes
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Poor customer service
September 19, 2021
Updated review

Poor Customer service repeatedly. How can I return the item

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2021

Poor Customer service
August 29, 2021
Previous review

Poor Customer service

Date of experience: July 30, 2021
Illinois
1 review
0 helpful votes
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The shaper
October 29, 2021

It was easy to order the product and I love that had a size chart.

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
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Good choice
August 4, 2023

It was pretty easy to shop and look at the size guide.

Date of experience: August 4, 2023
Texas
1 review
0 helpful votes
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Great compression
November 15, 2022

Everything is well written so you can get knowledge of the products

Date of experience: November 15, 2022
Ohio
1 review
0 helpful votes
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Awesome shape wear
October 21, 2021

Good quality hopefully it fits better than my waist trainer.

Date of experience: October 21, 2021
Georgia
1 review
0 helpful votes
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Great buy!
August 15, 2022

Smooth transaction, I have already recommended this product to family.

Date of experience: August 15, 2022
Georgia
1 review
0 helpful votes
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A must have!
October 15, 2021

Loved it! Very easy without ads or prompts. Quick responses when I'm need of answers.

Date of experience: October 15, 2021
Mississippi
1 review
0 helpful votes
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Love product
September 5, 2023

Great experience will order more products in the near future.

Date of experience: September 5, 2023
Nebraska
1 review
0 helpful votes
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Love it!
February 25, 2023

I'm definitely convinced! I love my new shaper it's what they said and more thanks

Date of experience: February 25, 2023
Wisconsin
1 review
0 helpful votes
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Good product
July 2, 2022

Elise on YouTube brought me here. She is so funny! Shopping experience was easy.

Date of experience: July 2, 2022