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ShapellxReviews 4,320

4.1

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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
864
value
41
shipping
44
quality
3,478
This company responds to reviews on average within 4 days

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19,782 reviews

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Georgia
1 review
0 helpful votes
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Perfect
April 29, 2022

Easy to order and was perfect fit will continue to order from this computer

Date of experience: April 29, 2022
Nevada
1 review
0 helpful votes
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It was great shopping on this site and I knew I would've been satisfied

Date of experience: April 28, 2022
New York
1 review
0 helpful votes
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HOPE IT WORKS
April 28, 2022

Easy to order and navigate site, came quicker than said

Date of experience: April 28, 2022
New York
1 review
0 helpful votes
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Im still waiting for my order i placed my order over two weeks a ho. I m in a wedding sion and really want my order.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 27, 2022
Massachusetts
1 review
0 helpful votes
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Excellent wrap
April 26, 2022

It was quick and easy to order my item. The plus size wrap band is definitely long enough and wide enough. It definitely takes some practice getting it where you want it to be. My husband says he can see a difference when I wear it. Now he want one for himself lol.

Date of experience: April 26, 2022
Georgia
1 review
0 helpful votes
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It was easy. I loved how it came quickly and it has really made me look great in my dresses

Date of experience: April 26, 2022
Oregon
3 reviews
2 helpful votes
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My daughter loves her product from shspellx
April 25, 2022
Updated review

Super easy shopping. But it took almost 2 weeks for the item to be shipped out after I call to see why my package hadn't been shipped and received a message the next day saying it will be shipped out in the next few days. And it was. It took about 3 1/2 weeks for the package to arrive.

Date of experience: April 25, 2022

Super easy shopping experience
March 29, 2022
Previous review

Super easy shopping experience

Date of experience: March 29, 2022
New York
1 review
0 helpful votes
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Ok Fit
April 25, 2022
Updated review

I should have brought an XL instead of a L but it still fit ok. NY daughter had to help me get it hooked on lol was comfortable for the night.

Date of experience: April 25, 2022

Easy to find and order
April 4, 2022
Previous review

Easy to find and order

Date of experience: April 4, 2022
South Carolina
1 review
0 helpful votes
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Satisfied customer
April 24, 2022

I just purchased and am updating about my items... Everything fits perfectly, no discomfort. I would suggest going half size to whole size up. I did half size up and it's perfect. I'm now exercising, and look forward to purchasing again to an even smaller size!

Date of experience: April 24, 2022
New York
1 review
0 helpful votes
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So far so good, I can't wait to receive my purchase.

Date of experience: April 23, 2022
Ohio
1 review
0 helpful votes
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Easy find items..
April 23, 2022

Easy find items. Each item gives detail description and pricing Also get real reviews from real everyday women about the items which is what i like

Date of experience: April 23, 2022
Mississippi
1 review
0 helpful votes
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Shipment finally arrived...
May 22, 2022

Love the customers who gave in-depth reviews to help form a better decision on what to purchase, the site needs other shapes modeled, to help different body types to be represented!

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 22, 2022
Arizona
1 review
0 helpful votes
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It's awesome!
April 22, 2022

It was easy to get it and it's been awesome. I'm getting used to actually wearing it but oh man, I love the way it makes me look and feel!

Date of experience: April 22, 2022
Massachusetts
1 review
0 helpful votes
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Customer service was awesome
April 22, 2022

It's very convenient check out was great. Had to return my original order did an exchange product is awesome, customer service is amazing.

Date of experience: April 22, 2022
Pennsylvania
2 reviews
0 helpful votes
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FANTASTIC
April 22, 2022
Updated review

It was easy and great. Options were available as well as other reviews.

Date of experience: April 22, 2022

Quick and easy
April 15, 2022
Previous review

Quick and easy

Date of experience: April 15, 2022
Michigan
2 reviews
0 helpful votes
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She was an excellent agent
April 22, 2022

I needed to change my items and she did not give me any hassle about returns

Date of experience: April 22, 2022
Massachusetts
1 review
0 helpful votes
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Shape Wear Does the Body Good
April 21, 2022

Great experience and easy to pay and use the website. Received my order in the mail within a 2 week timeframe.
Thank you

Date of experience: April 21, 2022
Florida
1 review
0 helpful votes
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Love these shapers!
April 21, 2022

They are comfortable and exactly what I was looking for in a shaper

Date of experience: April 21, 2022
Philippines
2 reviews
0 helpful votes
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Great product
April 20, 2022

This is my second time ordering. Great products. Thanks

Date of experience: April 20, 2022
Florida
1 review
0 helpful votes
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Quality
April 20, 2022

Great products already bought 2 others before love them all

Date of experience: April 20, 2022

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.