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The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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Easy to order and was perfect fit will continue to order from this computer
It was great shopping on this site and I knew I would've been satisfied
Im still waiting for my order i placed my order over two weeks a ho. I m in a wedding sion and really want my order.
It was quick and easy to order my item. The plus size wrap band is definitely long enough and wide enough. It definitely takes some practice getting it where you want it to be. My husband says he can see a difference when I wear it. Now he want one for himself lol.
It was easy. I loved how it came quickly and it has really made me look great in my dresses
Super easy shopping. But it took almost 2 weeks for the item to be shipped out after I call to see why my package hadn't been shipped and received a message the next day saying it will be shipped out in the next few days. And it was. It took about 3 1/2 weeks for the package to arrive.
I should have brought an XL instead of a L but it still fit ok. NY daughter had to help me get it hooked on lol was comfortable for the night.
I just purchased and am updating about my items... Everything fits perfectly, no discomfort. I would suggest going half size to whole size up. I did half size up and it's perfect. I'm now exercising, and look forward to purchasing again to an even smaller size!
So far so good, I can't wait to receive my purchase.
Easy find items. Each item gives detail description and pricing Also get real reviews from real everyday women about the items which is what i like
Love the customers who gave in-depth reviews to help form a better decision on what to purchase, the site needs other shapes modeled, to help different body types to be represented!
It was easy to get it and it's been awesome. I'm getting used to actually wearing it but oh man, I love the way it makes me look and feel!
It's very convenient check out was great. Had to return my original order did an exchange product is awesome, customer service is amazing.
It was easy and great. Options were available as well as other reviews.
I needed to change my items and she did not give me any hassle about returns
Great experience and easy to pay and use the website. Received my order in the mail within a 2 week timeframe.
Thank you
They are comfortable and exactly what I was looking for in a shaper
This is my second time ordering. Great products. Thanks
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.