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Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The Swimsuit flatters my body and I actually want to wear it!
Easy to navigate through website. Products look very comfortable and easy to use.
Excellent sizing info. Broad range of plus size items. Quality products. Fast Delivery
Alot of variety, not sure if most serve the same purpose. Hard to read descriptions bc of all the advertisements all over the page. Would love shape wear for thighs
Alot of variety, not sure if most serve the same purpose. Hard to read descriptions bc of all the advertisements all over the page
I love the convince of this app. I was satisfied with my order and I will be using more of these products
It's a great clothing store. You can always order quickly and easily through their website. Things are quality and beautiful)
I honestly loved my experience, the details on the products and reviews helped me to decide what products are right for me <3
So far so good! Love the zippers and overall fit. I had to type 50 words.
Do not buy anything from this brand! I bought something. It didn't fit my body type so I returned it. I included the original packing slip AND the return slip. They still haven't refunded me. This is the reply email I received yesterday "So pity for that
If no track number, we can't find evidence to prove whether return or not.
But now we can help you to exchange size"
It is totally unprofessional and terrible customer service.
Great experience! Shipping was fast & products are great quality!
Good response and shipping times. Received my product in good time
Site is great, quick delivery, unfortunately the things I ordered didn't fit my body shape very well. So I am returning and have already reordered something else ro try
Fast and easy. Great service and awesome website. Products are so comfortable... don't feel squished or compacted!
The product speaks for itself, good quality and true to size
Easy and plenty options. Good customer service. Easy online ordering.
The shopping experience was easy, however the sizing is way off. I am a 2x, so I ordered a 3x and it still did not fit. Guess I'll have to lose weight. That's not a bad thing though.
Excellent service and I received the garment! It works extremely well and i am we'll pleased!
Good! Not as fast of a delivery but over all good.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members