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Shack TV has a rating of 1.8 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shack TV most frequently mention customer service problems. Shack TV ranks 24th among ATV sites.
I am really pleased with ShackTV and their Customer Service! I live in Hawaii and you would think that being in the middle of The Pacific there would be major buffering issues - nope! I am really pleased. So much so that I have three devices with ShackTV on them. Just today their Customer Service helped me resolve log in issues I was having. 5 stars from me!
First time client and purchased 6 months service. They blocked my account without any refund due to a mistake from paypal payment.( double charge made by PayPal, not the customer). No effort to keep you as a customer that recommended them to a lot of friends. Seems like they do this a lot. Going to a different IPTV service with similar prices and better customer service. They owe me back my 100 dollars. Only was able to use it less than a month. Not good!
First time client and purchased 6 months service. They blocked my account without any refund due to a mistake from paypal payment.( double charge made by PayPal, not the customer). No effort to keep you as a customer that recommended them to a lot of friends. Seems like they do this a lot. Going to a different IPTV service with similar prices and better customer service. They owe me back my 100 dollars. Only was able to use it less than a month. Not good!
I am really pleased with ShackTV and their Customer Service! I live in Hawaii and you would think that being in the middle of The Pacific there would be major buffering issues - nope! I am really pleased. So much so that I have three devices with ShackTV on them. Just today their Customer Service helped me resolve log in issues I was having. 5 stars from me!
I had a problem and my provider got back to me within a few minutes and helped solve my problem. He also got back with me to make sure the issue was fixed!
I get this service to watch the braves and hawks... I know, why would anyone wanna watch the hawks, but anyways, if u are able to to start the game then u can't finish and vice versa. I just renewed for some dumb reason but I will be changing tomorrow. Tonight did it for me... This isn't a good product and not worth one dollar much less 9. Find another source to go with.
What a CRAPPY IPTV service. There streaming sucks, never works correctly. Horrible customer service and constantly raising rate for a BAD Product. Don't go here.
Tip for consumers:
SHACKTV - DO NOT GO THERE
Products used:
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This company is fraud! I paid for service from them and have received nothing. It has been 3 days now that I have been emailing their customer service, with no response; along with trying their many non-working numbers. I would advise that no do business with these people, they will only steal from you.
The idea is good at a good price, but every channel will be buffering while I'm watching them. It's very annoying, never had this issue with my other iptv. Also a lot of the channels don't work, PPV and NFL ticket don't work at all. They have a lot work to do to be able to fix this issues.
Constant freezing and buffering! Can never login to the service as the password stops working each month and the reply from the customer service is don't continue with the service as we have plenty of happy customers. Really!
I was told how great this service was and it isn't I have great internet connection and it still freezes constantly on me it's hard to watch shows like this!
This IP TV provider is horrible. It's down more than it's up, if you fill out a ticket and somethings not working you'll get terminated. Run by a single man apparently that takes a few days to get back with you. One of the worst businesses I have ever dealt with. Do not purchase a membership with this company. Do you research. There are many other better alternatives.
They answer emails from one website name, and ask you to direct money from PayPal to another place, and then use even a third address when it comes to where they send you and payments. Besides shack television.com and Shacktv.com they have two other sites they bounce you Besides shack television.com and Shacktv.com they have two other sites they bounce you back-and-forth from. I guess it's to divide the bad reviews that they get, or to do something illegal. Proceed at your own risk. But do not send any money to https://www.hostworldwide.store/
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