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How would you rate Shack TV?
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Maryland
1 review
2 helpful votes
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Nothing works
May 15, 2024

Nothing works all channels just buffer. Evelyn Porter who always replies doesn't fix anything, she just says it works on our end and that's it she closes the ticket out and you still don't have any service. They just take your money and screw you. Well guess what Evelyn Porter,it needs to work on the paying customers end not just yours.

Date of experience: May 15, 2024
New York
1 review
6 helpful votes
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Bad customer service
December 19, 2020

First time client and purchased 6 months service. They blocked my account without any refund due to a mistake from paypal payment.( double charge made by PayPal, not the customer). No effort to keep you as a customer that recommended them to a lot of friends. Seems like they do this a lot. Going to a different IPTV service with similar prices and better customer service. They owe me back my 100 dollars. Only was able to use it less than a month. Not good!

Date of experience: December 19, 2020
Georgia
1 review
3 helpful votes
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Sucks so hard!
December 22, 2023

I get this service to watch the braves and hawks... I know, why would anyone wanna watch the hawks, but anyways, if u are able to to start the game then u can't finish and vice versa. I just renewed for some dumb reason but I will be changing tomorrow. Tonight did it for me... This isn't a good product and not worth one dollar much less 9. Find another source to go with.

Date of experience: December 22, 2023
California
3 reviews
8 helpful votes
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This IP TV provider is horrible. It's down more than it's up, if you fill out a ticket and somethings not working you'll get terminated. Run by a single man apparently that takes a few days to get back with you. One of the worst businesses I have ever dealt with. Do not purchase a membership with this company. Do you research. There are many other better alternatives.

They answer emails from one website name, and ask you to direct money from PayPal to another place, and then use even a third address when it comes to where they send you and payments. Besides shack television.com and Shacktv.com they have two other sites they bounce you Besides shack television.com and Shacktv.com they have two other sites they bounce you back-and-forth from. I guess it's to divide the bad reviews that they get, or to do something illegal. Proceed at your own risk. But do not send any money to https://www.hostworldwide.store/

Date of experience: October 6, 2019
Ohio
1 review
7 helpful votes
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Fraud
May 13, 2022

This company is fraud! I paid for service from them and have received nothing. It has been 3 days now that I have been emailing their customer service, with no response; along with trying their many non-working numbers. I would advise that no do business with these people, they will only steal from you.

Date of experience: May 13, 2022
Arizona
1 review
1 helpful vote
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Political
August 13, 2024

Only allows you to stream left wing news. If you are a newsmax fan you won't be able to stream it. So I dumped shack TV and went a different route.

Date of experience: August 13, 2024
North Carolina
1 review
6 helpful votes
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The idea is good at a good price, but every channel will be buffering while I'm watching them. It's very annoying, never had this issue with my other iptv. Also a lot of the channels don't work, PPV and NFL ticket don't work at all. They have a lot work to do to be able to fix this issues.

Date of experience: March 23, 2022
GB
1 review
9 helpful votes
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POOR SERVICE!
July 12, 2020

Constant freezing and buffering! Can never login to the service as the password stops working each month and the reply from the customer service is don't continue with the service as we have plenty of happy customers. Really!

Date of experience: July 12, 2020
Hawaii
1 review
1 helpful vote
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Great Customer Service
August 13, 2020

I am really pleased with ShackTV and their Customer Service! I live in Hawaii and you would think that being in the middle of The Pacific there would be major buffering issues - nope! I am really pleased. So much so that I have three devices with ShackTV on them. Just today their Customer Service helped me resolve log in issues I was having. 5 stars from me!

Date of experience: August 12, 2020
Maryland
1 review
2 helpful votes
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I had a problem and my provider got back to me within a few minutes and helped solve my problem. He also got back with me to make sure the issue was fixed!

Date of experience: March 15, 2021
New York
1 review
7 helpful votes
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Freezes constantly
September 9, 2021

I was told how great this service was and it isn't I have great internet connection and it still freezes constantly on me it's hard to watch shows like this!

Date of experience: September 9, 2021
Florida
2 reviews
4 helpful votes
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What a CRAPPY IPTV service. There streaming sucks, never works correctly. Horrible customer service and constantly raising rate for a BAD Product. Don't go here.

Date of experience: November 20, 2023

Overview

Shack TV has a rating of 1.3 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shack TV most frequently mention and customer service. Shack TV ranks 53rd among ATV sites.

service
4
value
4
shipping
1
returns
1
quality
4