Serenata has a rating of 2.6 stars from 2,706 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Serenata most frequently mention customer service, local florist, and poor quality problems. Serenata ranks 219th among Flower Delivery sites.
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I love Serenata Flowers! They have the most beautiful flowers for any occasion. Whenever I order from them, the flowers arrive right on schedule and in perfect shape. They look exactly like the photos on their website, which is fantastic! It's always a relief when what you get matches what you expect. The best part is that they give you care instructions, and if you follow them, the flowers can brighten up your space for a really long time. I had my flowers for nearly two weeks, and they still looked fresh and vibrant.
My son bought me these for mother's day and appalled when he'd told me he spent £60 on them. They looked nothing like the website picture, a handful of half dead wildflowers in a jam jar! Disgrace. Avoid this company at all costs!
I love Serenata Flowers! They have the most beautiful flowers for any occasion. Whenever I order from them, the flowers arrive right on schedule and in perfect shape. They look exactly like the photos on their website, which is fantastic! It's always a relief when what you get matches what you expect.
The best part is that they give you care instructions, and if you follow them, the flowers can brighten up your space for a really long time. I had my flowers for nearly two weeks, and they still looked fresh and vibrant.
After looking on a few sites i found this the best price, can add to my order whati wanted in flowers, chocolates and a balloon.
It can exactly when i asked for, and as it said it would. Beautiful and set out lovely my mum said, even they had some not fully flowered which was lovely to see they will last.
I ordered last minute flowers for my Aunt in Canada, I had shopped around and found Serenatal to be the least expensive without seeming to skimp on quality or quantity. They arrived on time and she was very pleased with them. What more could I ask for.
The family we sent the flowers to were very pleased and impressed by the quality. Wished we'd seen them for ourselves! Thanks.
So happy that finally I can order beautiful orchids from Serenata Flowers. I've ordered 2orchids and they are gorgeous. Lots of flowers and a really nice fragrance as well. Happy customer
Products used:
Orchids
Really easy to use, good choice of flowers. Have sent flowers to Scotland twice for my partners mum and once to a friend who suffered a loss. Both were absolutely delighted. Will use again
I received the most beautiful white orchids from SerenataFlowers which came with a white vase. The flowers continuously bloom and are long lasting.
I ordered Mother's Day flowers at 7.40pm on a Saturday for next day delivery and they arrived on Sunday as promised before 10am. Excellent service.
Flowers arrived on time and were very gratefully received in perfect condition. The perfect way to let someone know that you are thinking of them
Last Valentine's Day arranged for Delivery of flowers but website said it couldn't be guaranteed due to the date, However they arrived on Valentiens day as hoped and before midday. My Girlfiend had no idea and she loved the flowers I got her and the little note that came with it. The presentation was also very professional and surpassed my expectations. She says she'll be disappointed if she doesn't see them again next year. We'll played Serenata, we'll played.
I ordered the bouquet on line on Tuesday and they were delivered the next day. I had emails along the way updating when the flowers left the shop and when they had been delivered. Its a fabulous service, value for money and Beautiful Flowers. I have used this company before and always been treated really well.
Delighted with the bouquet I ordered and its price; the flowers were also delivered in very good time. Ill always use Serenata when sending flowers.
Easy on line ordering. Great value bouquet and delivered on time. Would definitely use them again, no hesitation.
I ordered online from the USA to London. It was easy and very resonable compared to other sites. I will send something again. Easier and cheaper than mailing a package from the USA. You have a great selections of flowers and gifts. I was very pleased with my selection as he sent me a picture of the gift.
Being away from home over Easter I wanted to send mum some flowers. Having googled inter flora this company came up first and I found a suitable Easter bouquet with ease. Easy to fill on line order form and payment system. Followed with instant email confirmation. Mum received the flowers on my requested day to her delight.
Ill be using this company again for sure
The flowers got where they needed to be and on time. My cousin was thrilled with the surprise thank you we sent her. I overpaid by mistake and didn't know until you got in touch and informed me that you had sorted it out and refunded my payment. Thank you.
Excellent flowers, amazingly fast service, reasonable value. I will certainly use Serenata again.
The website is a little over-detailed and could be confusing. Could do with simplification offering not quite so many alternatives
Smooth operation in the Uk I was able to order online from Australia and my flowers were delivered on time with live updates
This is the best of the rest ( and I've tried a few) Beautiful flowers and Charming updates to keep you amused Great Prices Can Not Fault This Company and they are now my Forever Flower Shop! Highly Recommend!
The website was easy to use; price reasonable; liked the free delivery aspect; were delivered on time, the next day, as promised; looked good- my sister sent a photo.
Couldn't fault the service.
I have placed two order with Serenata Flowers and been the recipient of one, every bouquet has been simply stunning and lasted for many days. The colours, the quality of the flowers and the packaging were all first class. I will not use anyone else for flowers from now on, well done Serenata Flowers x
Flowers arrived at stated delivery time, and my wife was very happy with her gift, and two days later lilies have started to open and look great. Would order again from Serenata Flowers
Book flower delivery online. FREE next day delivery Monday? Sunday, same day delivery available. Fresh flowers prepared by florists and hand-delivered by couriers in the UK. Order by 10.00 pm for delivery on the following day.