Senior Healthcare Direct
website thubmnail of Senior Healthcare Direct

Senior Healthcare Direct

Overview

Senior Healthcare Direct has a rating of 4.8 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Senior Healthcare Direct ranks 2nd among Health Insurance sites.

service
1
This company does not typically respond to reviews
How would you rate Senior Healthcare Direct?
grey star
grey star
grey star
grey star
grey star
Vickie W.
3 reviews
0 helpful votes
Follow Vickie W.
Unfollow Vickie W.
Send Message
Share Review
Report Review

It was overall a good experience
February 27, 2019

It was overall a good experience. The only difficulty was trying to do everything on the phone. I was happy that the person I spoke to spoke clearly and distinctly. As seniors get older it's often harder to take in so much information at once.

Date of experience: February 27, 2019
Helen E.
17 reviews
0 helpful votes
Follow Helen E.
Unfollow Helen E.
Send Message
Share Review
Report Review

I am extremely pleased with the information and service provided by the Senior Health Care Direct agent Jordan Fair. I was inundated by many insurance companies offering advantage and supplemental plan brochures. I knew which one I wanted. However I didn't know how to get started with enrollment. I entered my information on facebook early this morning. Within an hour, I received a call from Jordan. He explained the benefits Medigap G provided, the monthly cost, and was open to any questions. The enrollment process was smooth and completed within a reasonable period of time. By mid-afternoon I received a call from Senior Health Care Direct agent, Cassandra, who informed me that my enrollment was approved. All of those sleepless nights worrying about what Medicare supplement I would choose... ended today with Jordan's professional assistance. I am grateful to Senior Health Care Direct and would highly recommend their services to anyone looking to supplement their Medicare needs.

Date of experience: July 12, 2019
David a.
3 reviews
0 helpful votes
Follow David a.
Unfollow David a.
Send Message
Share Review
Report Review

We enjoyed working with Medicare Bob!
February 28, 2020

We enjoyed working with Medicare Bob! He was so helpful, knowledgeable, and patient in helping us choose the medicare plan that would work best for us. Thanks so much for making this such an easy way to shop for
Our medicare health plan and drug plan.

Date of experience: February 28, 2020
CLINT C.
2 reviews
0 helpful votes
Follow CLINT C.
Unfollow CLINT C.
Send Message
Share Review
Report Review

Marcus was very informed and very prompt with helping us understand how medicare works and which policy matches our needs and goals.
"Medicare Bob" quickly finalized the deal and kept us up to date on the process with the insurance company.
We are very pleased to this point.

Date of experience: July 18, 2020
Lynn L.
1 review
0 helpful votes
Follow Lynn L.
Unfollow Lynn L.
Send Message
Share Review
Report Review

Have used Medicare Bob for both my husband and myself. Our rep, Mark Meeker, was both professional and personable. He reviewed our information and found us the policies that fit our situations. It was quick and easy and completed everything by phone. Would definitely recommend Senior Healthcare Services.

Date of experience: February 12, 2019
Anita S.
1 review
0 helpful votes
Follow Anita S.
Unfollow Anita S.
Send Message
Share Review
Report Review

I have had very polite and good information in making my decision to switch my supplemental health insurance policy. I can't be anymore happy with the process and the new policy that I have signed up for. Thank you.

Date of experience: February 15, 2019
Mike S.
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Send Message
Share Review
Report Review

You found me a great company at a great price! I'm very pleased! I also received my paperwork very quickly! I really appreciate all the help and all of your courtesy, given me. Now I can say
I have a peace of mind. Thank you once again. May GOD BLESS You!

Date of experience: June 26, 2020
Karen P.
2 reviews
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Send Message
Share Review
Report Review

Bob was extremely helpful explaining the different plans that I was clueless to comprehend. I was overwhelmed and he helped me feel comfortable by his knowledge and talking to me in a clear and concise manner. I got off the phone and was very satisfied as to which plan I was going with. Oh and he had a great sense of humor and was very personal. He spoke English. A big plus these days

Date of experience: October 18, 2019
Gilda P.
1 review
0 helpful votes
Follow Gilda P.
Unfollow Gilda P.
Send Message
Share Review
Report Review

My heartfelt thanks for Senior Health Care Direct and the expertise and help I received during the Medicare enrollment period. I needed to change my supplement insurance policy because the price was going up and up! Also needed to change my Plan D for drugs for the same reason. I tried on my own to sort through the bewildering offers and information from companies, but it was impossible! Thankfully, I found your organization and your kind staff, and solutions for my needs. Thank you very much!

Date of experience: November 22, 2019
George A.
1 review
0 helpful votes
Follow George A.
Unfollow George A.
Send Message
Share Review
Report Review

Actually my sister recommended Robin Zelinsky, one of your specialists. She was absolutely awesome in providing me with assistance and information. I reached out to her and she contacted me and we moved forward from there. I will be leaving my place of employment this March, after 36+ years, and so this was a new course of action for me. And, because of Robin's great help, I didn't have to really do anything. She provided me with all the research and best possible plan for me and the area i live in. I would totally recommend her to anyone and, actually, already have. Robin, I want to send a special thank you to you and look forward to working with you later based on our last conversation.

Date of experience: February 5, 2020
Sharon H.
19 reviews
0 helpful votes
Follow Sharon H.
Unfollow Sharon H.
Send Message
Share Review
Report Review

Representative was most helpful and courteous
November 29, 2019

Representative was most helpful and courteous. I had misplaced the notes I had taken regarding policy number, phone number, etc., and called to request same information-- my call was returned immediately. I am very impressed with the service I received.

Date of experience: November 29, 2019
Chuck R.
1 review
0 helpful votes
Follow Chuck R.
Unfollow Chuck R.
Send Message
Share Review
Report Review

A good friend enthusiastically recommended Robin Zelinsky to me and I could not be happier with her service. She is prompt, knowledgeable and so helpful. Signing up for Medicare with all the different options available is confusing and I was very grateful to Robin for her expertise in guiding me thru these options. I will recommend her to my friends when they enroll in Medicare.

Date of experience: August 7, 2020
Audrey T.
4 reviews
0 helpful votes
Follow Audrey T.
Unfollow Audrey T.
Send Message
Share Review
Report Review

Robin Zelinsky provided me with the service of excellence as she advocated for me when I experienced difficulties in obtaining approval for prescription drug coverage. She spent countless time & energy working on my behalf to ensure I received approval for my benefits.
I am thankful for Robin and her passion
To give voice to those she serves.

Date of experience: September 13, 2019
Jackie D.
1 review
0 helpful votes
Follow Jackie D.
Unfollow Jackie D.
Send Message
Share Review
Report Review

MedicareBob's, James Sullivan, was very professional. He had a lot of information to give me, so that I could choose the right secondary insurance.
When I called with a question the agents were very courteous & helpful.
I was impressed with my experience. I am new to the system but look forward
To the future with them.

Date of experience: February 11, 2019
Keith U.
17 reviews
0 helpful votes
Follow Keith U.
Unfollow Keith U.
Send Message
Share Review
Report Review

Your Representatives were great, every one of them were over the top helpful. My issue is the whole process. It's extremely confusing and non-sensical. The Medicare process needs to be streamlined from the government's side.

Date of experience: July 6, 2020
G C.
1 review
0 helpful votes
Follow G C.
Unfollow G C.
Send Message
Share Review
Report Review

Easy, Easy, and more Easy
August 9, 2019

Easy, Easy, and more Easy.
We were guided to contact Medicare Bob's office through our niece, who works in the industry. We then were placed in contact with Tammy Ballard who walked us through the good and better choices for the two of us. And then completing the application form and other details. So, we now have a couple's discount and a far better coverage plan than we had before.
Good Job.

Date of experience: August 9, 2019
Susan B.
22 reviews
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Send Message
Share Review
Report Review

I have called three times and left messages and an email and have not been called back. I know you are busy...but my question has not been answered. I don't know if I have Part D Medication Plan for this Supplemental Plan. I don't know how to find out you help me with this or if I have to get it on my own.

I would like to hear back from someone.

Date of experience: December 4, 2019
Robert E.
24 reviews
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Send Message
Share Review
Report Review

After an internet inquiry, we were contacted by Jordan, who was friendly, knowledgeable, and informative. He answered all our questions and skillfully guided us to the plans that are best for us. We are confidant in our decision and in our insurance agent.

Date of experience: May 19, 2020
Kevin N.
21 reviews
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Send Message
Share Review
Report Review

My current premiums had gone up and was beginning to think I needed to look into an HMO. Luckily for me, I discovered this site. The agent I was connected to was able to find me a rate that allowed me to keep my medicare supplemental plan. I could not be happier.

Date of experience: December 7, 2019
Malcolm G.
1 review
0 helpful votes
Follow Malcolm G.
Unfollow Malcolm G.
Send Message
Share Review
Report Review

Robin Zelinsky was very helpful
August 6, 2020

Robin Zelinsky was very helpful. She is extremely knowledgeable about all of the different options available and explained themj very clearly. Robin is courteous friendly, respectful and patient. We have set up very appropriate solutions for my wife and I with good coverage from well known insurerss. We look forward to continued great service

Date of experience: August 6, 2020