Senior Healthcare Direct has a rating of 4.8 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Senior Healthcare Direct ranks 2nd among Health Insurance sites.
It was overall a good experience. The only difficulty was trying to do everything on the phone. I was happy that the person I spoke to spoke clearly and distinctly. As seniors get older it's often harder to take in so much information at once.
I am extremely pleased with the information and service provided by the Senior Health Care Direct agent Jordan Fair. I was inundated by many insurance companies offering advantage and supplemental plan brochures. I knew which one I wanted. However I didn't know how to get started with enrollment. I entered my information on facebook early this morning. Within an hour, I received a call from Jordan. He explained the benefits Medigap G provided, the monthly cost, and was open to any questions. The enrollment process was smooth and completed within a reasonable period of time. By mid-afternoon I received a call from Senior Health Care Direct agent, Cassandra, who informed me that my enrollment was approved. All of those sleepless nights worrying about what Medicare supplement I would choose... ended today with Jordan's professional assistance. I am grateful to Senior Health Care Direct and would highly recommend their services to anyone looking to supplement their Medicare needs.
We enjoyed working with Medicare Bob! He was so helpful, knowledgeable, and patient in helping us choose the medicare plan that would work best for us. Thanks so much for making this such an easy way to shop for
Our medicare health plan and drug plan.
Marcus was very informed and very prompt with helping us understand how medicare works and which policy matches our needs and goals.
"Medicare Bob" quickly finalized the deal and kept us up to date on the process with the insurance company.
We are very pleased to this point.
Have used Medicare Bob for both my husband and myself. Our rep, Mark Meeker, was both professional and personable. He reviewed our information and found us the policies that fit our situations. It was quick and easy and completed everything by phone. Would definitely recommend Senior Healthcare Services.
I have had very polite and good information in making my decision to switch my supplemental health insurance policy. I can't be anymore happy with the process and the new policy that I have signed up for. Thank you.
You found me a great company at a great price! I'm very pleased! I also received my paperwork very quickly! I really appreciate all the help and all of your courtesy, given me. Now I can say
I have a peace of mind. Thank you once again. May GOD BLESS You!
Bob was extremely helpful explaining the different plans that I was clueless to comprehend. I was overwhelmed and he helped me feel comfortable by his knowledge and talking to me in a clear and concise manner. I got off the phone and was very satisfied as to which plan I was going with. Oh and he had a great sense of humor and was very personal. He spoke English. A big plus these days
My heartfelt thanks for Senior Health Care Direct and the expertise and help I received during the Medicare enrollment period. I needed to change my supplement insurance policy because the price was going up and up! Also needed to change my Plan D for drugs for the same reason. I tried on my own to sort through the bewildering offers and information from companies, but it was impossible! Thankfully, I found your organization and your kind staff, and solutions for my needs. Thank you very much!
Actually my sister recommended Robin Zelinsky, one of your specialists. She was absolutely awesome in providing me with assistance and information. I reached out to her and she contacted me and we moved forward from there. I will be leaving my place of employment this March, after 36+ years, and so this was a new course of action for me. And, because of Robin's great help, I didn't have to really do anything. She provided me with all the research and best possible plan for me and the area i live in. I would totally recommend her to anyone and, actually, already have. Robin, I want to send a special thank you to you and look forward to working with you later based on our last conversation.
Representative was most helpful and courteous. I had misplaced the notes I had taken regarding policy number, phone number, etc., and called to request same information-- my call was returned immediately. I am very impressed with the service I received.
A good friend enthusiastically recommended Robin Zelinsky to me and I could not be happier with her service. She is prompt, knowledgeable and so helpful. Signing up for Medicare with all the different options available is confusing and I was very grateful to Robin for her expertise in guiding me thru these options. I will recommend her to my friends when they enroll in Medicare.
Robin Zelinsky provided me with the service of excellence as she advocated for me when I experienced difficulties in obtaining approval for prescription drug coverage. She spent countless time & energy working on my behalf to ensure I received approval for my benefits.
I am thankful for Robin and her passion
To give voice to those she serves.
MedicareBob's, James Sullivan, was very professional. He had a lot of information to give me, so that I could choose the right secondary insurance.
When I called with a question the agents were very courteous & helpful.
I was impressed with my experience. I am new to the system but look forward
To the future with them.
Your Representatives were great, every one of them were over the top helpful. My issue is the whole process. It's extremely confusing and non-sensical. The Medicare process needs to be streamlined from the government's side.
Easy, Easy, and more Easy.
We were guided to contact Medicare Bob's office through our niece, who works in the industry. We then were placed in contact with Tammy Ballard who walked us through the good and better choices for the two of us. And then completing the application form and other details. So, we now have a couple's discount and a far better coverage plan than we had before.
Good Job.
I have called three times and left messages and an email and have not been called back. I know you are busy...but my question has not been answered. I don't know if I have Part D Medication Plan for this Supplemental Plan. I don't know how to find out you help me with this or if I have to get it on my own.
I would like to hear back from someone.
After an internet inquiry, we were contacted by Jordan, who was friendly, knowledgeable, and informative. He answered all our questions and skillfully guided us to the plans that are best for us. We are confidant in our decision and in our insurance agent.
My current premiums had gone up and was beginning to think I needed to look into an HMO. Luckily for me, I discovered this site. The agent I was connected to was able to find me a rate that allowed me to keep my medicare supplemental plan. I could not be happier.
Robin Zelinsky was very helpful. She is extremely knowledgeable about all of the different options available and explained themj very clearly. Robin is courteous friendly, respectful and patient. We have set up very appropriate solutions for my wife and I with good coverage from well known insurerss. We look forward to continued great service
Answer: Someone answers the phone promptly. The issue is the lack of knowledge and assumptions drawn by the people answering the phone. They usually take over the conversation instead of listening. Then draw an irrelevant conclusion. Look
Answer: It is a new plan that does not deduct a premium from the client.