On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This was a painless experience with the proper measurements. You had many choices to choose from they hang quite easily prompt delivery love them.
I purchased the insurance just in case something was wrong with my order. There was! When I initially reached out to customer service, they responded. But it's been over a week, and there is still no resolution to my issue.
I ordered two sets of blinds for two different rooms and both fit perfectly and the color matches are right on! Very nice quality. Delivery was quick and the blinds were packaged securely. It was also easy to mount the blinds myself! I am recommending Select Blinds to my friends!
We were a little nervous ordering online, but our blinds arrived in a timely manner, were easy to install, fit very very well, and looked great! We have received several compliments and everyone is surprised when we say we got them online from SelectBlinds.
Ordered 2 Roman shades but when arrived the pull cord on one of the shades was defective. Filled out the warranty form, it was accepted and they started production of the replacement shade. Received it in timely manner and it is perfect
This was a great way to order blinds for my home. I was a pretty seamless order, delivery, and install.
Small window over my kitchen sink between 2 cabinets. Needed a tension rod for curtains and didn't think I could have a shade or blind, but I was wrong. I'm so happy with this purchase that I'm ordering 2 more for other windows with the same situation
Installed motorized select blind to replace old bifold doors to my laundry pantry closet. Looks and works great.
The process from ordering the samples to the guided video to help me measure for my curtain panels was easy and accurate. I love the look of my new living room and dining room panels.
We are repeat customers and will always be loyal to SelectBlinds. The quality of the blinds is excellent, and the pricing is very reasonable. Communication from them is smooth, and the instructions for accurate measurement are so easy to follow. We've always ended up with perfect fitting blinds. They look great and are of high quality!
I have ordered these wood blinds multiple times for 2 different homes and they have never failed to please. Good quality, great fit, easy to install, and fairly priced. My window coverings have all received an upgrade. Thank you!
I initially received a blind that had a malfunctioned apparatus to lower/raise the blind and immediately reported to the company. Within weeks, a new blind arrived. This is great customer service and I will continue to purchase blinds from this company in the future.
The instructions didn't match the item I ordered. Was hard to get in touch with support. The product is an upgrade for sure but instal was not as advertised.
Hi Samuel,
We appreciate your honest feedback about the installation instructions for your shades and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador
I should have ordered samples first. I ordered up down/down up blinds years ago from this company and I was very happy with the quality. This time I am not happy with the quality. They feel like paper and are noisy when I raise them or lower them. They look very nice and I ordered the "no tools" which was so easy to install,
Get a sample is my advice because once you special order they're yours!
Hi Sharon,
We appreciate your honest feedback about your shades and the No-Drill Headrail and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador
We purchased the top down bottom up blinds and they are working out as great solution to control light/privacy. They were relatively easy to install with a drill and measuring tools.
We love the cordless blind. It opens and closes with easy glide action. The fit is just right and safe for cats.
Easy to install into my previous bracket from 15 years ago perfect match
Have ordered on numerous occasions and always very pleased with my choice. Measured correctly and look wonderful.
Looks great and exactly what I wanted. I did an inside mount and wish it was a tad bit wider. Overall, it covers and looks the way I'd hoped.
I ordered blinds from select blinds and did not select the "fit guarantee", so was unable to return my blinds when they did not fit. That I understood, but when I tried to return an unopened remote control mechanism for electric blinds, select blinds made me send many photos of it in order to prove it was unused, then let me know they would contact me via email. I never heard from them so was not able to get a refund for an unopened product. Very disappointed in the process.
Hi Taylor,
We appreciate your honest feedback about your recent Customer Service experience and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mary,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador