business logo of SelectBlinds

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+113
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey star
grey star
grey star
grey star
grey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,689
This company responds to reviews on average within 1 day

Instant Feedback

73,616 reviews
Washington
1 review
0 helpful votes
Follow Lisa K.
Unfollow Lisa K.
Send Message
Share Review
Report Review

Second order
January 4, 2024

This is my second order with Select Blinds.
Everything installed perfectly, I'm very pleased.

Date of experience: January 4, 2024
Michigan
1 review
0 helpful votes
Follow Judi Q.
Unfollow Judi Q.
Send Message
Share Review
Report Review

Excellent service
January 4, 2024
Updated review

Don't hesitate to order. They are great and the blinds are awesome

Date of experience: January 4, 2024

Love your shades
May 21, 2022
Previous review

Love your shades

Date of experience: May 21, 2022
Arizona
1 review
0 helpful votes
Follow Joanne J.
Unfollow Joanne J.
Send Message
Share Review
Report Review

Colors
January 4, 2024
Updated review

Wonderful except I wish colors would remain. I now have 2 unmatched blinds side by side.

Date of experience: January 4, 2024

Great service!
July 16, 2022
Previous review

Great service! Easy, clear explanations. Wonderful high quality products.

Date of experience: July 16, 2022
Michigan
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Send Message
Share Review
Report Review

Installation
January 4, 2024

The blinds are nice. However, the company is lacking installation information blind I purchased. There is no video of installation at these particular blinds. That was pretty disappointing. Some thing the company may want to think about.

Date of experience: January 4, 2024
New York
1 review
0 helpful votes
Follow Lynn E.
Unfollow Lynn E.
Send Message
Share Review
Report Review

Beautiful Blinds- Nice Quality
January 4, 2024

The blinds are beautiful, and the quality was better than expected.

Date of experience: January 4, 2024
Indiana
1 review
0 helpful votes
Follow Charles B.
Unfollow Charles B.
Send Message
Share Review
Report Review

Exceptional selection
January 3, 2024

Very easy to use web site. Every thing was made simple very clear instructions.

Date of experience: January 3, 2024
California
1 review
0 helpful votes
Follow Chris J.
Unfollow Chris J.
Send Message
Share Review
Report Review

Website states 100% 90 day satisfaction guarantee. Nowhere does it say they have a zero return policy. Purchased automated blinds and a Bond Select Connect Bridge to control them. We were very unhappy with the bridge as we could not program it to open blinds to "favorite" position (just fully open or fully closed). We were able to connect the blinds to our old NeoSmart bridge that we us for blinds in a different room, which works well. After 1.5 hours of back and forth with customer service they sent an image of a return policy that is nowhere to be found on their website and obviously for internal company use: "All sales final for the Select Connect Bridge are final. We do not offer refunds or exchanges, even for unopened units. For information on possible exceptions to this policy, please contact a manager or supervisor on your team. The Select Connect Bridge is excluded from the FIT Guarantee and the 90-Day Satisfaction discount policy." The product we wanted to return is re-stockable and re-sellable. Again, nowhere on their website or on our emailed receipt is this policy noted. Horrible, horrible customer service and frankly false advertising.

Date of experience: January 3, 2024
Simas T. — SelectBlinds Rep
over a year old

Hi Chris, We appreciate your honest feedback about your Select Connect Bridge, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options. Thank you! – Brian, SelectBlinds Brand Ambassador

Illinois
1 review
0 helpful votes
Follow Nick H.
Unfollow Nick H.
Send Message
Share Review
Report Review

Very reliable
January 3, 2024

Quick, exact and easy install. This is my 3 or 4th blinds I've ordered.

Date of experience: January 3, 2024
Washington
1 review
0 helpful votes
Follow Laura G.
Unfollow Laura G.
Send Message
Share Review
Report Review

Vertical blind delivery
January 9, 2024

Blinds are great, we received little contact re: the progress of the drapes. No one told us when they would be delivered., we had to search it out

Date of experience: January 2, 2024
Brian R. — SelectBlinds Rep
over a year old

Hi Laura,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Washington
1 review
0 helpful votes
Follow Aunti B G.
Unfollow Aunti B G.
Send Message
Share Review
Report Review

Production + Shipping Problems
January 9, 2024

Had difficulty getting someone to write up the order correctly. Everyone was friendly & helpful, but someone didn't get it right.

Date of experience: January 2, 2024
Brian R. — SelectBlinds Rep
over a year old

Hello,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

New York
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Send Message
Share Review
Report Review

Easy installation
January 2, 2024

The two blinds I ordered were the perfect color and the quality of the shade was excellent

Date of experience: January 2, 2024
New Mexico
1 review
0 helpful votes
Follow betsy K.
Unfollow betsy K.
Send Message
Share Review
Report Review

Beautiful blinds..
January 2, 2024

Love these blinds. This is the second home I have put them in. They look great, functional and easy to install.

Date of experience: January 2, 2024
Illinois
1 review
0 helpful votes
Follow Mzee I.
Unfollow Mzee I.
Send Message
Share Review
Report Review

Great shopping experience
January 2, 2024

Website is very nice for shopping - it's intuitive and easy to use making the shopping experience very nice, easy and straightforward. It's almost the perfect website as I found I was able to get all my questions answered without feeling I have to call customer service.
In addition I was about to purchase but the website suggested I get samples first which was a great idea - I received multiple samples which was great.
This was a good shopping experience.

Date of experience: January 2, 2024
Illinois
1 review
0 helpful votes
Follow Hassan Z.
Unfollow Hassan Z.
Send Message
Share Review
Report Review

Great product and service
January 2, 2024

It was easy to order the 4 blinds with different sizes, all was shipped fast and nothing missing or wrong, thank you

Date of experience: January 2, 2024
Pennsylvania
1 review
0 helpful votes
Follow Talaya C.
Unfollow Talaya C.
Send Message
Share Review
Report Review

Inconsistent performance
January 9, 2024

The blinds done always fully return. The left side tends to drop a quarter inch. I have to pull the extend the blinds 3 or 4 times before it properly returns.

Date of experience: January 2, 2024
Brian R. — SelectBlinds Rep
over a year old

Hi Talaya,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

Oklahoma
1 review
0 helpful votes
Follow Michele F.
Unfollow Michele F.
Send Message
Share Review
Report Review

Great blinds,great service!
January 2, 2024
Updated review

Easy website to make a purchase. Quality blinds that came in a reasonable amount of time. I would recommend select blinds 100%.

Date of experience: January 2, 2024

Great blinds,great service!
December 13, 2023
Previous review

The blinds were very easy to order,easy to install and good quality. Delivery was good as wèll.

Date of experience: December 13, 2023
Illinois
1 review
0 helpful votes
Follow Tom V.
Unfollow Tom V.
Send Message
Share Review
Report Review

I ordered 6 products for a home I just moved into to the tune of over $2,000. I was very disappointed with delays due to backorders (the site said they were in stock) and receiving 2 defective blinds. SelectBlinds replaced the defective units within a couple of weeks and the backordered product eventually came in as well. All is good and I'm happy with the window treatments I purchased.

Date of experience: January 2, 2024
California
1 review
0 helpful votes
Follow Stephen Z.
Unfollow Stephen Z.
Send Message
Share Review
Report Review

Neve been update
January 9, 2024

I put a order in 3 weeks ago and have called to see where they are at and no one can give me a answer.

Date of experience: January 2, 2024
Brian R. — SelectBlinds Rep
over a year old

Hi Stephen,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

New York
1 review
0 helpful votes
Follow Colleen U.
Unfollow Colleen U.
Send Message
Share Review
Report Review

Terrific!
January 2, 2024

I am very happy with the experience I had with Select Blinds. The paperwork was easy to understand and the fabric sample they sent was a good size and showed the pattern in the fabric very well. When the shades arrived they were perfect! They look terrific on my windows and complete the kitchen!

Date of experience: January 2, 2024
Idaho
1 review
0 helpful votes
Follow Sadie V.
Unfollow Sadie V.
Send Message
Share Review
Report Review

Will order from select blinds again!
January 2, 2024

I ordered a large zebra shade. It showed up a few days earlier than promised. Yay! Had to call to verify color choice and move the lift for the other side. Product support was super helpful! Was easy to install! Thank you.

Date of experience: January 2, 2024