business logo of SelectBlinds

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+114
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey star
grey star
grey star
grey star
grey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,731
This company responds to reviews on average within 1 day

Instant Feedback

75,641 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Simona M.
Unfollow Simona M.
Share Review
Report Review

Missing piece - no response
December 1, 2024

My order was missing a piece. I reached out through three channels. Thus far I have had no response.

Date of experience: November 21, 2024
Brand Ambassador S. SelectBlinds Rep
10 months ago

Hi Simona,

Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

– Natasha, SelectBlinds Brand Ambassador

Florida
1 review
0 helpful votes
Follow Julie g.
Unfollow Julie g.
Share Review
Report Review

I do not recommend
December 1, 2024

Not happy at all with the shades nor the curtains. We ordered the "no drill" shades and you can see the bracket. It shifts the shade over and hangs unevenly with an unsightly gap. The shades were more to the correct size, it is the no drill bracket that makes it look really bad. Also, we ordered custom size, very expensive, curtains and both panels had a large seam running down each side. I want to return all of it.

Date of experience: November 21, 2024
Brand Ambassador S. SelectBlinds Rep
10 months ago

Hi Julie,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Natasha, SelectBlinds Brand Ambassador

Rhode Island
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Small QC issue
December 1, 2024

My blinds came in exactly as I ordered. However, one of the vertical lines/cords was run through one of the horizontal panel cords. That panel does not open or close fully, and there is a height difference at the bottom, making the anchor hooks hard to connect. I tried calling but the option to submit a warranty claim just disconnect. The wait to speak with a representative was longer than I could be away from work. If the problem is rectified, the overall experience would be 4 star.

Date of experience: November 21, 2024
Brand Ambassador S. SelectBlinds Rep
10 months ago

Hi Michael

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!

Natasha, SelectBlinds Brand Ambassador

Ohio
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

EASY
December 1, 2024

Easy instructions on measuring & ordering. Perfect fit. Delivery faster than expected. Thank You

Date of experience: November 21, 2024
Texas
1 review
0 helpful votes
Follow Ashley W.
Unfollow Ashley W.
Share Review
Report Review

Great blinds!
December 1, 2024

So easy to order. Lots of options, received them quickly and they are great! Such good quality for a good price. I love them.

Date of experience: November 21, 2024
Connecticut
1 review
0 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Share Review
Report Review

The designers and blind quality are great. Designers are very helpful! Hope you don't need customer service. You will wait hours only to get no answers. Unfortunately only one customer service representative was professional and helpful. If you get Angel hang up, I have never experienced someone so rude and unwilling to help in that role ever. This was the most condescending and unprofessional interaction I think I have ever experienced with a company. If it wasn't for the designers and product I would say don't use selectblinds. If you don't need help or have any problems with your order they are a good company but buyer beware of customer service.

Date of experience: November 21, 2024
Colorado
1 review
0 helpful votes
Follow Tracey P.
Unfollow Tracey P.
Share Review
Report Review

Fast and nice
November 30, 2024

Everything was exactly as advertised. They were easy to install and good quality for the price.

Date of experience: November 20, 2024
Virginia
1 review
0 helpful votes
Follow Lania O.
Unfollow Lania O.
Share Review
Report Review

Exactly what I ordered
November 30, 2024

The blinds came in perfect condition and were easy to hang. They look exactly as they did on the website.

Date of experience: November 20, 2024
Georgia
1 review
0 helpful votes
Follow doreen c.
Unfollow doreen c.
Share Review
Report Review

Nice!
November 30, 2024

Measure twice! Mine is snug but works perfectly, easy to install. Make sure your chain is right. Chain connector does not go through upper chain gear, which may keep the blind from rolling all the way up. Blocks the setting sun from my TV eyes just great.

Date of experience: November 20, 2024
Pennsylvania
1 review
0 helpful votes
Follow Cheri S.
Unfollow Cheri S.
Share Review
Report Review

Fast & Excellent Service
November 30, 2024

Great website! Easy to navigate the website and self ordering. I ordered blinds for 16 windows and they are GORGEOUS.

Date of experience: December 17, 2024
Washington
1 review
0 helpful votes
Follow Margo S.
Unfollow Margo S.
Share Review
Report Review

Blinds for dining room
November 30, 2024

Blinds are beautiful and size is perfect! This is my second order from this company and I highly recommend them!

Date of experience: November 20, 2024
Oregon
1 review
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

Great quality at a good price
November 30, 2024

The installation was a breeze and they fit perfectly, just as described.

Date of experience: December 17, 2024
Massachusetts
1 review
0 helpful votes
Follow Corey L.
Unfollow Corey L.
Share Review
Report Review

Twin blinds
November 30, 2024

Super easy, great pricing, the dimensions were super weird and they got them cut cheaper than anywhere else. They look great. The only thing I didn't like was there were no instructions included for install, and it took my dumb brain a frustrating three minutes to finally figure it out.

Date of experience: January 6, 2025
New York
1 review
0 helpful votes
Follow kristina s.
Unfollow kristina s.
Share Review
Report Review

Cordless blinds
November 30, 2024

Very easy to navigate website! It was very simple to put the blinds up. I didn't have any issue whatsoever.
They look wonderful and I love that I went with the top down bottom up feature. I would highly recommend!

Date of experience: December 17, 2024
Massachusetts
1 review
0 helpful votes
Follow Dissatisfied C.
Unfollow Dissatisfied C.
Share Review
Report Review

Terrible customer service and website
November 30, 2024

Was unable to receive the offer listed on website upon checkout; each time was told that I needed to speak to a sales specialist, who never returned calls or emails. Terrible company

Date of experience: November 20, 2024
Brand Ambassador S. SelectBlinds Rep
10 months ago

Hello Cynthia,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Natasha, SelectBlinds Brand Ambassador

Minnesota
2 reviews
0 helpful votes
Follow Thompson L.
Unfollow Thompson L.
Share Review
Report Review

Blinds for our living room
November 29, 2024
Updated review

The blinds look wonderful however one of the motors is broken. We have had the blinds for 2 months and you expect you customers to change the motor themselves?!?! They are brand new... you should have replaced the blinds. Stupid

Date of experience: November 19, 2024
Brand Ambassador S. SelectBlinds Rep
10 months ago

Hi Thompson,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!

Natasha, SelectBlinds Brand Ambassador


Easy purchasing service
October 15, 2024
Previous review

Easy purchasing service

Date of experience: October 5, 2024
Florida
1 review
0 helpful votes
Follow ED P.
Unfollow ED P.
Share Review
Report Review

I received blinds too small in width and called and reported. I was supposed to hear back in 48 hours and it had been more than 100 hours

Date of experience: November 19, 2024
Brand Ambassador S. SelectBlinds Rep
10 months ago

Hi ED P.,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!

– Natasha, SelectBlinds Brand Ambassador

Illinois
1 review
0 helpful votes
Follow Dustin D.
Unfollow Dustin D.
Share Review
Report Review

Purchased blinds twice from here
November 29, 2024

We bought blinds from here to go in our new home 5 years ago and were very happy with them. We moved again and purchased from here again. Blinds are easy to install and are great quality.

Date of experience: November 19, 2024
Connecticut
1 review
0 helpful votes
Follow DIANNE D.
Unfollow DIANNE D.
Share Review
Report Review

I absolutely love these blinds!
November 29, 2024

Easy site to maneuver. I'm so happy I got the no drill installation bars. They were very easy to install & I love the top down bottom up style.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
Follow Barbara K.
Unfollow Barbara K.
Share Review
Report Review

Well made and attractive
November 29, 2024

I really like the blinds. They are effective for screening out bright light and heat. They are also very attractive looking.
The one downside is that I had to re tension both of them, which was kind of a pain. They would not roll up at all until I had to hand roll them to work right. I found that kind of annoying so that's why I took off a star.

Date of experience: November 19, 2024