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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Easy ordering and being able to put in the size on the website is amazing
This was my 4 th purchase from SelectBlinds and each was easy and accurate. The quality was above expectations. Step by step measuring instructions resulted in perfect fits of all windows ( I had a variety of of sizes). Communication from the vendor was great.
I have purchased all of our window treatments from you. My largest order being back in 2013. Then a purchase in 2019. Now a purchase in 2024. We love our draperies and blinds. The only problem we had was that the plastic circles on the back of our Floral Roman Shades (sage), have been breaking throughout the years. We have had to replace just about all of them with strip ties. But the floral shades are just beautiful, and everyone compliments me on them. We are very happy with our purchases! The order we're placing now is a is a replacement for the TeaBerry Prism Shade - 3/8 in double cell translucent that we purchased in 2013. It ripped from the top.
I wanted the solar blinds and they do keep the sun out. Great Quality is good! Easy to order!
Terri Soukup is super!
However, during the phone call while she was assisting with entering the dimensions, the order was processed with measurement (H and W) flipped.
Cheap-looking fabric - like nylon. Eww. (Sorry.) I want shades that aren't so easy for my cat to break, but far better like the woven swatches you sent me before. There is no discounting the impact of good blinds.
I got what I ordered and it went up easy. Works like it's suppose to and we are happy with it.
I've ordered numerous times from Select Blinds and they make it so easy to get what I want. The quality is always good, the measuring instructions are clear and I've never had a problem with installation. The blinds are really nice!
Perfect quality and look. Easy to install. Highly recommended
The website makes it easy to customize blinds and navigate the many different optional features. Blinds are relatively easy to install, fit the measurements, and working well!
I have ordered multiple sets of blinds from Select Blinds and each order there has been an issue. My first order several blinds came in damaged. I did reach out to customer service and they were kind enough to replace the damaged blinds, however this project was a new build. The customer found that the windows that had been installed were also faulty, so instead of taking the blinds down they removed the window with the blinds. When Select Blinds sent new blinds they don't include the hardware so I'm left with 3 blinds and no hardware. I have asked for new hardware but have been told they don't sell or send that separately. My newest order was lost, a new order was placed and the blinds finally were received.
I ordered the classic Roman shades with the built-in cordless function and I couldn't be happier. It was literally as simple as taking them out of the box and popping them into place. And of course the look great!
They arrived on time & were easy to install. Definitely worth it!
Like blind but cord broken can you send us a cord and can we repair?
Hi Bonnie,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
– Natasha, SelectBlinds Brand Ambassador
Stopped working first day while installing, bought on alibaba instead for whole house for 1/3 of the price and much better quality
Hi Zbynek,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador
Easy, the only thing I wish Select Blinds did is liners w/ the woven woods. My blinds look great.
As always, a very pleasing experience. Recommend Select Blinds.
Black out soft roll to replace the original metal blinds were easy to install. The initial curl settled down quickly and they look updated and are efficient with blocking the light. PLEASED
A variety of "mini's" to choose even tho my window was smaller than usual measurements. It fit perfectly in the window space and easy to install. The blind was delivered in the given time, and we are very pleased with results!
My quote from Costco was $1k+ but without new lift technology. I went to SelectBlinds, but I was very unsure I understood how to measure this oversized window. The $10 upcharge to make sure my measurements were right was great.
And the blind is exactly what I had hoped for. Thx!
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Cindy,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Natasha, SelectBlinds Brand Ambassador