• Secret Benefits

Secret Benefits

Overview

Secret Benefits has a rating of 4.2 stars from 435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Benefits most frequently mention customer service, sugar baby, and nice guys. Secret Benefits ranks 720th among Dating sites.

  • Service
    94
  • Value
    121
  • Quality
    125

Proactively asks for customer feedback

This company responds to reviews on average within 6 hours

Positive reviews (last 12 months): 73.6%
Positive
39
Neutral
1
Negative
13
See all photos

What reviewers want you to know

Positive highlights

  • Had some early issues, but their customer service was right on top of things.

Critical highlights

No critical highlights yet

How would you rate Secret Benefits?
Top Positive Review

“Better than I could have expected”

Kilban B.
1/22/24

I admit that I spent a lot of time just looking at the women and considering options. Guess you can call me a tire kicker. Once I finally gathered myself and decided to get credits to message a beauty that grabbed my attention in particular I realized that this site was legit as we struck up a great convo and are currently dating on the reg.

Top Critical Review

“Underwhelming waste of money”

Marco B.
4/19/24

Lots of users and many contacts. All of whom seem to have ADD and so never reply past their initial contact. It's almost as if they're contacting you to get you to spend your credits (it's 10 credits to reply to a message or initiate contact) My biggest complaint however is that site administrators will edit your profile info if they don't like the tone. They even removed text from my profile because I said I didn't smoke and didn't want to match with those who do.

Reviews (435)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user stevev677
1 review
7 helpful votes
February 10th, 2022

Lots of beautiful women but I'm suspicious if there is a kick back to the girls for getting you to message them or unlock their private photos (nothing special). Smallest credits package is 200 credits for $89 (about 45 cents per credit). 10 credits for unlimited messaging to a user or to open private photos. Do both and you're out 20 credits (or $9). Women message you and when you reply, you never hear from them again. Some will converse a basic sentence until you also open their private album and then you never hear from them again. One was kind enough to reply and even agree for a date to meet, and then disappeared. May be they are just looking for a billionaire but there must be some type of incentive to get guys to pay to read their generic/general message in the meantime.
UPDATE:
Shortly after this review was posted, Liz from SB Support contacted me with some possible explanations for low response and tips (I wasn't aware they even had support). SB also credited me my last purchase and encouraged me to give it a little more time. Rating is updated from 1 Star. May do a follow up to this one.

Tip for consumers:
Still up in the air and can't change my title for this review

Service
Value
Thumbnail of user robertm1004
16 reviews
101 helpful votes
June 12th, 2020

I've been on SB for couple years now. I have met a few interesting women but not long term. Some women think very high of themselves and I'm sure some guys are obnoxious as women have told me. I tend to be older and selective so I may not be best judge. There are many different choices if you live in high population area.
I do often wonder why so many women say hi but never respond again even after you keep trying.
Many more misses than hits but isn't that true about dating in general?

Tip for consumers:
Have low expectations and persistence and be prepared to spend for quality.

Products used:
Online dating service with twist.

Service
Value
Quality
Thumbnail of user marka741
1 review
14 helpful votes
August 14th, 2019

The structure of payment strongly encourages fakes, meaning, you pay to contact a woman, even if she's only on the site for one day and then vanishes. That happens all the time. You'll see a cute new girl, you reach out (which is how the site makes its money), and the next day she's listed as "no longer active." It just feels like a lot the people I write are set up by the company, and it makes me wonder if they should be investigated. I could be wrong. And there ARE real girls on there, too, I've met some really nice ones. It just feels like I should get a bunch of credits back for all the times I write someone who's on the site for one day and then is gone.
One more thing -- it's kind of fun and diverting. I have my system set to log on regularly, it's kind of like a coffee break. If I find a real girl -- there are some -- great. If not, I lost some money to a bot scam, but what do you expect, it's a sugar daddy website, I can't find a single one that gets good reviews. All the same, it'd be nice if they refunded credits wasted on girls who pop up for a day and then vanish.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for taking the time to share your experience on the site. All of the profiles on the site are submitted by real users and we encourage you and others to report any profiles that you feel are not playing by the rules. I'm glad you have had some fun and hope you'll have even more in the future.

Thumbnail of user anneh187
1 review
0 helpful votes
February 18th, 2021

There are lots of guys on here but they should do a better job of screening them. I had one guy ask for my bank info so that he could pay me before we met. I guess that works with some girls but no way am I giving out my bank info to anyone. Other guys just want you to send them nude pics and some are just looking for sex but I've met good guys on here too and am currently seeing one a few times a month.

Thumbnail of user tomp291
1 review
1 helpful vote
October 11th, 2018
Verified purchase

First off, the site functions just fine. I think I gave it a good try, but ultimately, I can't get used to sugar dating. I found that I am way too shy to ask for help financially without feeling weird about it. I've always struggled financially and thought this would be an answer to my prayers, but the guys I've dated don't put themselves out there to help, so I know I need to ask for their help first, and I just can't manage to do it. Sugar daddy dating is sadly just not for me.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Sorry to hear that but perhaps you just haven't met the right person yet who will make you feel comfortable. If your experience changes please update your review. Thanks!

Thumbnail of user wb108
1 review
10 helpful votes
February 4th, 2022
Verified purchase

"The recipe is simple. Lots of cute girls will contact you regularly with short messages, like"hi, hun" or "what's your hobby?"

You send a reply, they grant you access to their secret photo album. All of these clicks cost money.

At no point did I ever get a real response, always just trying to get you to buy more credits.

I'll bet the positive reviews are plants or bots"

Ok, that was my original review. The company, to their credit responded quickly in an honest manner that suggests that they are legitimate and not some overseas scammer. They refunded my money and even gave me more credits to try the site further. Because of their good customer service, I moved my rating from 1 to 3 stars.

THAT SAID, my experience thus far with lots of credits... I quickly fired off 20 messages to women, a mix of ages and stages in life, ALL of whom had previously sent me a message. No cold calling from the blue. I got 3 responses that seem to be from real people. I think. Of those, one has actually written back and forth to me, likely not a bot.

So what can you expect? It is likely going to cost A LOT MORE than you thought to make contact with a real woman. It is possible that they are sophisticated scammers, knowing that I've been critical, or it is possible that many of these women are either not real or just not very interested. What I think is most likely is that these women are being coached to behave in a way that increases value to the site. Send a one word message to a many SDs as possible, whether interested or not. Take one picture and make it a secret album and give them access first. Be coy.

It's likely going to cost you a lot to find a connection. I am pushing through with it to try to prove to anyone reading the review that it is or isn't a scam. If I do in fact meet a real person, I will update my review to 4 stars, not 5 bc it really is a very expensive version of similar matching sites.

More to follow.

Will

Tip for consumers:
Expect it to cost $$

Value
Thumbnail of user marcd228
1 review
4 helpful votes
August 1st, 2021

Overall good, but most girls will not reply to your messages, which you have to unlock with credits.

Tip for consumers:
Same as most other dating sites.

Service
Value
Quality
Thumbnail of user chuckk46
1 review
2 helpful votes
May 5th, 2021
Verified purchase

Met a couple girls but having to pay to write them a message seems kind of lame to me. I'd rather just purchase a subscription instead of messing around with credits just to talk to someone. The girls I've met were hot though so it's not a total disaster, I just don't like having to be selective with who I contact. An all-you-can-eat subscription, even if more expensive would probably do well.

Thumbnail of user nancyk225
1 review
1 helpful vote
September 15th, 2018
Verified purchase

I came across SB surfing the web. Thought I would give it a try. Turns out I am not cut out to be a sugar baby. Way too awkward for this lady. They send you emails to try and help explain and normalize the experience, but it's just not in me, there's just something about it that doesn't sit right. I can't really provide any further comment as I noped right out of there

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Sorry to hear that sugar dating isn't for you Nancy. I'm glad you decided to give it a try and if you change your mind in the future we'll be happy to have you back.

Thumbnail of user jessicaw346
1 review
1 helpful vote
December 16th, 2018
Verified purchase

My first date came together last night from Secret Benefits. It wasn't terrible, but I would not see him again. The main reason is that he was a total bore, kinda snooty, and I highly suspected he might be married. I can't blame the site for this, and I will give it a couple more tries. I do like the site concept, it is free and easy to use, so I hope things work out.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for taking the time to submit a review Jessica. I hope your future dates are better ones and appreciate you giving it another try.

Thumbnail of user carolyng106
1 review
0 helpful votes
July 31st, 2018
Verified purchase

My experience so far has been some guys that claim to be sugar daddies really are not cut out for it. Just because they think they have money doesn't mean they like to spend it. Took me a bit to find a legit daddy that liked to spoil me. Not everyone or everywhere will be the same, but just beware there will sugar daddies and salty dogs on every dating site you try. This one found be a legit man after taking some time, so be picky and don't rush it!

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Well said Carolyn and thank you for the review. Very glad you found your man even if it took a bit of work.

Thumbnail of user davidv442
1 review
49 helpful votes
November 28th, 2019
• Updated review

After the site gave me 200 credits, I decided to keep on trying and see what happens. As normal with this site, a lot of women here are 1 timers. They make a profile, use it for a week then disappear, they may have found someone or decided being a SB is not for them, who knows. Most of my messages under "new members" go unanswered, with some never showing to be read. Again, seems like a lot of girls get on this site, and move on. So my next plan was to only contact women who were "online recently", I actually did have 4 girls contact me back. So there's a start. Unfortunately, 2 of them never came back online. So, after 2 months and almost all the credits gone, I have yet to meet anyone, and have 2 girls that just want to text. SB is a real hit and miss, at-least in my area, maybe it will get better with time, one thing I would like to see as far as sending messages - if they go unread don't charge me for them. That would actually give me back about 100 credits.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Who want to cam for you or just chat/text (no meet up_).
August 21st, 2019
• Previous review

This is getting wide spread here, I find it to be girls 24 and under so far. They message you, wanting to be a Sugar Baby. But infact they don't even want to meet, they just want your money a very little in return. Some want to chat, others want to sell pics. They are on the wronge site. Here is a short list so far to saty away from.
Felicia_098 wants to private cam for money
Kyrsten_210 Wants to text or chat for allowance - no meet up.
SweetBabyGirl45 wants to chat - no meet up

Beware Secret Benefits
August 14th, 2019
• Previous review

Like others, i created a profile and had girls contact me. So I purchased the minimum, and checked one out, that messaged me. Of course no response when i get back with her. After a few weeks, I realized that every new profile that was made - I would get an automated email from her. So there it is, Automated emails. I used half my credits up already on girls who messaged me 1st, just to find it was a scam. Also, if you pay attention, they but on a new girl a least once a week, and the others show the girls never sign in again after the first week. I thin they pay them to make a profile. I only see 3 girls that may be real. Oh, then they say verified members, - do a search under verified and it cuts about half them out. Go somewhere else and save your money. They wont refund...

Thumbnail of user takua
1 review
7 helpful votes
April 3rd, 2021

So you have the ability to see the girls, but it is really rare to have them actually contact you after you have spent the money (a few bucks a pop) to open up the ability to write them. I have noticed that when a girl shares her photos, or likes me, she will often disappear from the search results, and I will have to dig into other parts of the site to locate her again. With such a low response rate, I wonder if I am disappearing for the girls as well. I mean seriously, it is maybe one in 10 that responds to an initial message. Also Secret Benefits is pretty bad about nickel and diming you for things like getting to see the hidden pictures if a girl shares them with you (another 10 credits which equates to a few bucks), read receipts (another set of credits), etc etc. I did an initial credit buy and have a few left, but have not had near the amount of luck I've had on their competitor's sites... Like it isn't even close. Sugardaddymeet seems to be the best value for the money especially now that Seeking Arrangements has bumped their monthly fee to 99 bucks a month.

Tip for consumers:
Just know that this is going to be frustratingly difficult to contact people in comparison with competitor sites.

Service
Value
Quality
Thumbnail of user melissam464
1 review
0 helpful votes
September 21st, 2018
Verified purchase

I'm totally on the fence with this site and sugar daddy dating in general. I've been on SB for several weeks, and I'm not having much luck. I am kind of picky, and I would rather just find one sugar daddy to see on the regular, but none of the guys I've gone out with have really matched the bill. I'm hesitant to put everything I really want on my profile because I don't want to come off a certain way. Maybe that's what people really have to do with sugar dating? I dunno. Maybe I'm over thinking it. Glad to see others are having some luck.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Melissa, the truth is that if you don't share a bit about yourself on your profile guys will be less likely to contact you. A complete profile garners far more interest as it shows potential suitors that you are serious about the site and being a sugar baby.

Thumbnail of user kated89
1 review
2 helpful votes
August 3rd, 2018
Verified purchase

I've been on a few similar sites to sb and this is definitely one of the best ones. A site like this is only good if there are a lot of active guys on it and honestly this is one of only two sites where you aren't scraping the bottom of the barrel just to get a response from someone. In general the guys I've messaged with have been polite. I'm pretty busy with work so I've only had one date so far but it went really well.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Excellent, glad to hear your date went well and that you are enjoying Secret Benefits.

Thumbnail of user jeffh690
1 review
30 helpful votes
December 20th, 2019

Well, as a guy you do get messages from potential sugar babies. But that's where it gets strange. About 90% write a 5-10 word phrase (or less) that shows very little imagination and you as a male subscriber have to pay to open each message. Then you reply with a nicely worded reply--sometimes within an hour or so--and never hear back from the potential sugar baby. At first it seemed unusual and as time goes by I never became comfortable that the process is legitimate. I can't figure out why you as a sugar baby send a message and don't reply. Perhaps there's some reason that explains that behavior. But it makes the users seem very shallow. Some people may be but SB makes it look like it's 90% of the user base.

Thumbnail of user alisb1
1 review
1 helpful vote
September 28th, 2018
• Updated review

After my first review I've been contacted from secretbenefits on this website and they helped me in reactivate my profile. The only problem is that my profile keeps having all the time the same problem. Beyond that, I found a great sugar daddy and after trying various websites I can say this one is my favorite, even if it frustrate me with the problems on my profile.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Alis,

The problem has been fixed, sorry again for the inconvenience.

Very bad customer support
September 26th, 2018
• Previous review

I've been using this website and at the beginning was all good working, after a couple of days I realized my profile wasn't working anymore and some users said my profile was deactivated but I never deactivated it.
I've been trying to contact the customer support over a week and no replies, they are just ignoring me. Such a shame for a nice website, I am very disappointed. Don't waste your time on this!

Thumbnail of user johns3291
2 reviews
2 helpful votes
October 12th, 2018
Verified purchase

I've learned not to have big expectations, but I was bummed when I went on secretbenefits.com to find a sugar baby, and I didn't find any of the women in my town to be very attractive. I looked outside my area in a couple of the larger cities that were closest to me and there is a handful of women that looked interesting. Might give it a try if I feel like traveling, but not very convenient for a guy as busy as I am.

Service
Value
Quality
Thumbnail of user lisab910
1 review
4 helpful votes
July 28th, 2019

I have been on this site for 2months and have gotten 2 admirers but the 1st one wanted a threesome and 2nd.one, we talked back and forth for 2days and he wanted a topless picture of my boobs and i haven't heard from him since. But other than that. Nothing! Haven't had any real dates

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

I'm sorry to hear that. We have tried to reach out to you to offer some assistance but you haven't answered our messages. Please do check your inbox if you are interested in giving the site another chance.

Thumbnail of user preciouss7
1 review
0 helpful votes
February 18th, 2021
Verified purchase

Not really sure what I'm supposed to put in here but it is a legit site that I keep going back to. I met a guy on it and we now see each other once a week, I stay active on the site because honestly, the money is always nice and I could probably fit one more guy into my schedule

Thumbnail of user shelbyc51
1 review
5 helpful votes
June 21st, 2019

It's been a whole week waiting for my account to be verified it's still locked I've sent email after email after video verification and nothing

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi Shelby, I believe this was sorted out for you? Sorry for the delay in getting your profile verified.

Thumbnail of user paulj859
5 reviews
9 helpful votes
October 4th, 2023

Depending upon where you are located is going to dictate how many possible Daddy's or Baby's you'll have in your local area.

I live an 1.5 hour ferry or 20 minute float plane ride from a greater city of 2.6 Million.

Thousands within a 100 mile radius.

Unfortunately, if you're not going to them or bringing them to you the number may vary considerably.

Within my local area of 30 miles there are, at the time of this writing, 210 SB's and 31 SD's.

Taking into account the last year and a half of rising interest costs, SD's have dropped to a 1/3 from last year and SB's have over doubled.

Needless to say, play money is drying up for SD's and SB's are having financial difficulties!

There still is a variety of SB's but many have the experience of being renumerated the same as last year!

Although, I have found some SB's that are more willing to negotiate they're rate.

Do you're research by opening an account and not funding it until you have a good idea of what you're getting into. Disable the account when you're not on it so you're not tempted to fund only to find out that those individuals have been on the site for a very long time. Or, there are only a few members on the site in your local area.

Good luck!

Update:

Should add that I've had several Baby's since December 2022.

You'll have to be patient with them. Some will waste time and effort. But, if you do score a chance, like I have, I've had great, good, ok, not so good and not a chance!

Secret Benefits has been more productive than Ashley Madison or Seeking Arrangements.

For my local area AM is a complete waste of time over the last 3 years and SA, although I'm still in a two plus year arrangement from that site, if has been a blow out since last year.

Products used:
Used Favorited and Grant Access to my Gallery.

Would only message after I received a favorable responds.

Rarely used access to their gallery.

Thumbnail of user jenl115
1 review
0 helpful votes
November 20th, 2018
Verified purchase

I'm not sure if I just know how to pick them or my luck is just really this bad, but I have not been able to land a solid date with any of the guys I've been chatting with since I signed up a couple weeks ago. It's like this hot and cold they keep playing and it's totally discouraging to me. I really like the site as far as getting on and using it and there are plenty of men to choose from, but c'mon. Something has to give. Not sure if it's because they are married, or shy, or busy, or bad timing, or maybe it's just me? This is my first online dating experience so I'm not really sure what to expect but I would love to find a good guy on the site that would commit to a time and place.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Thanks for submitting a review of your experience on Secret Benefits. Sometimes it takes a bit of time to find the right match in the online dating world, hopefully you've been successful by now and if not, I'm sure you will be soon.

Thumbnail of user adriindahouser
1 review
1 helpful vote
August 12th, 2018
Verified purchase

Nothing really wrong with the site. The support is good. But I have not had luck. I messaged a ton of interesting guys, but I rarely get a response. Too much effort for little results. Maybe it's different for others but I'm about ready to give up.

Thumbnail of user johnc870
1 review
10 helpful votes
November 20th, 2017

I have met some legit women on here however there should be some way to review or screen those girls who are basically a waste of time and credits. Some of these girls think someone's going to pay big bucks simply for pictures or dates without intimacy. Responding to these girls' messages is a waste of time and money. I suppose these could be site generated emails, but I don't think so, they seemed individual. Anyway, girls should be required to state in their profiles whether they are interested in intimacy arrangements or not.

Thumbnail of user secretb1
Secret B. – Secret Benefits Rep

Hi John,

Thanks for taking the time to review SecretBenefits. We're really glad that you've been able to meet some legit women on the site. Like any dating site, we can't guarantee that you'll hit it off with all members. We encourage both sugar daddies and sugar babies to fill out their profiles as much as possible to provide as much information about what they are looking for. We also provide the option for users to submit verified photos and videos as a means to provide the most transparency possible when you choose who to contact. We really appreciate the feedback and are working hard with site improvements which should make your experience even more successful.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Secret Benefits is a dynamic online meeting place where generous and attractive people can find their dream relationship. Millions of people have used Secret Benefits to find adventure and companionship, creating unique relationships that are mutually fulfilling. Find your ideal date today.

Company Representative

Thumbnail of user secretb1
Secret B.
Typically responds within 6 hours

How do I know I can trust these reviews about Secret Benefits?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Secret Benefits?