Sebastian Cruz CoutureReviews 334
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We are a luxury menswear brand that design complete head to toe looks. We design for the bold, and inspire our customers daily with unique looks. Our passion is to help you tell your story by creating a unique style that connects with you and makes you feel amazing! Our tools are our designs.
We look forward to you joining our bold family!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Phillip Lim
Marina Rinaldi
Rhude
Ballantyne
Acler
Agua
The Kooples
Simkhai
Acne
Rentrayage
Badgley Mischka
Anne Fontaine
Sebastian Cruz Couture Reviews Summary
Sebastian Cruz Couture enjoys a strong reputation for exceptional craftsmanship, luxurious materials, and unique designs that resonate well with fashion-conscious customers. Many reviews highlight the tailored fit and comfort of their suits, positioning them as a worthwhile investment for both formal and casual occasions. Customers appreciate the brand's commitment to inclusivity, accommodating various body types. However, some concerns regarding customer service, such as potential delays and return processes, were noted. Overall, the sentiment towards the brand is overwhelmingly positive, emphasizing quality and style while suggesting improvements in customer support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am placing the order for the first time and I am very satisfied. I recommend the workmanship and material
Fast shipping and quality is good. Respond quick to any issues
Thank you so much for the kind words! Welcome to our bold family
Overall experience is Less than disirable: shipping, contact method you can only communicate thru instant message! The 800 number is an answering service
The representatives that assisted me were very responsive to my messages. I was informed of the status of my order from start to finish. The professionalism and customer service was great! My order was custom fit to my husband and I still received my order faster than I expected.
Really appreciate the kind words! I am truly happy you found us and totally agree with your statement that the groom should also look as good the bride. They should both stand out individually and compliment one another; not blend. Welcome to our bold family
Easy to shop and great customer service. Very unique styles
Thank you so much Grace for the kind words. We look forward to building some more amazing looks for you
The person I was email took really long to reply like 3-5 before she would answer her email and some times I would re send the email 2 or 3 times before I got a reply
My order didn't get treated in the 8-12 business days. I had to send a reminder…
Great experience! Love the trousers and look forward to wearing on my wedding day!
Thank you so much for the kind words! We are very happy that you are happy! We look forward to seeing pics of your big day
Received everything as described. Love it! Thank you
Great job, I have no complaints. The whole experience was perfect.
Thank you so much for the kind words! Happy you are happy
My overall experience with Sebastian has been fine despite some hiccups with my large order earlier this year. But I do like the spirit of the team and think I'll shop again.
Thank you so much for the kind words and your candor! We really appreciate it. We hope to earn your loyalty! Happy Holidays
Best service, best product, best design Our favorite clothier ever!
Thank you so much for the kind words! Happy Holidays!
Wonderful customer service. Everyone I worked with was outstanding.
Really appreciate you taking the time to share with us your words! Means a lot. Can't wait to see pictures from all the amazing pieces you got
Great. Product. I had a great experience interacting greatly with staff.
Thanks
Means a lot! Happy Holidays. Thanks so much for the love ❤️
Thanks I really like the shopping experience and appreciate the service rendered
Thank you so much! Happy Holidays
Thanks I really like the shopping experience and appreciate the service rendered
Good and efficient, but I did have a little trouble after putting my item into cart. After that all was fine.
Tom was great help! Love all my new pieces. The fabric is truly special. Love the 3D effect. This brand really knows how to design.
Thanks so much! Welcome to our bold family
Quick support on messenger. So grateful! Suit arrived quickly just as promise. The material is very nice! He loves his dinner jacket so much!
Thanks so much! Thanks for the opportunity
I love to hide stuff from you because I enjoy my my package
Thanks for the kind words and for your loyalty
Great experience would definitely recommend. Quick response to any questions I might have had, Thanks Sebastian Cruz.
Thanks so much for the kind words! Welcome to our bold family
Top of the line material and quality! They did exceed their standard ETA and instead of 10 business days it took a month. I still gave 5 stars for quality I prefer that over any waiting time :).
Thank you so much for the honest and kind words! That is what we are all about. Welcome to our bold family
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the kind words! We really appreciate it. Welcome to our bold family