Bought tickets months in advance and never received them. No refund and no help from customer service.
Super easy to use and a fair price. I had a real good experience! I will use it again next time I need tickets.
I like how all of the fees are included in the price and there are. I cheap seats to be hit by hidden fees.
Easy to use and reasonably priced. I have used SeatGeek multiple times. I have to enter 100 characters for it to take my review.
It was Very easy to navigate the website and the check out process was very quick. I will definitely use seat geek website again
The "view preview" from the section is real neat. I just wish I could zoom in and see the rows/seats on the arena map.
Ticket seats were very misleading to get you to buy them but you end up with seats that werent even in the area you think you are getting them
Using the app is easy to navigate and a breeze finding the seat you want at the price you want. It is definitely worth a try if you haven't so far.
Very nice experience, easy site to use and nice to have the pictures of the seating area for the sporting events, that is a nice feature.
The seats were great. The hockey was better. Me and my friends enjoyed it immensely. The price was freaking amazing.
I like the fees are included in the ticket price, and the rating on the resale value is very helpful.
Everything was easy and quick. The system is intuitive and gives me the best option for what I'm looking for.
Easy; quick; no problems; will buy again; hope to be able to use phone tickets when able; liked being able to get odd number of tickets
I love that the app is so easy to use and the tickets are available immediately, I always use seatgeek
Great experience buying tickets! I bought my tickets and was able to download them and print them with no issues.
It's an easy place to purchase tickets from start to finish. I'm always able to find the tickets I want.
The ease of buying the tickets was simple enough but we paid $10 in fees for $15 tickets. Ended up paying $50 for 2 $15 tickets.
Easy system to use. Quick ticket delivery. Great app. Arena maps are easy to read and the pictures of the seat view are outstanding, and helpful.
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
- Visit Website
- New York, NY, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey there,
We understand sometimes that fees can come as a surprise, we do our best to be competitive if not the best prices on the secondary market for tickets. As such we offer a pricing matching guarantee if you find the same ticket cheaper anywhere else and email us the information at Support@SeatGeek.com.
Another feature we offer, is the ability to search with fees included. By clicking this you won't be surprised at checkout as we will show all our listings with the fees included so you know exactly what the price will be!
Hope this helps,
SeatGeek CX Team