So quick and easy to purchase tickets. Easy to navigate and look for best seats. Seat geek has a feature that shows best value and is very helpful.
Enjoy the fact the you get a response right away, like to be informed on of what's going on and what to look forward to.
Got last minute tickets to the JT show for the price of one admission. Fantastic view even from the upper bowl level of the arena.
I like this app because the tickets are cheap for some events. But for the Dallas cowboys game they expensive but other than that the app is good.
My tickets were mailed to me. They did not work to get into the game. Thank goodness the ticket office at the stadium was able to help me.
I believe that the resale cost are way to high. Ant the extra fees tagged in are to high as well. Not a good deal.
Hi Greg — thanks for your feedback. SeatGeek does not own or price ticket inventory displayed on the website or set fees for buyers. Instead we display tickets available for sale from thousands of sellers who are able to price their tickets (and fees) at any price they'd like/what the market will allow for. Many popular events do end up going up in price from face value, but there's also good chances of finding a great deal or that one ticket that's still left for a sold out show. We encourage you to monitor pricing on events to see when might be best to buy tickets. We hope that you'll continue to look to SeatGeek during future ticket searches!
SeatGeek CX Team
Email: hi@seatgeek.com
Phone: 1-888-506-4101
It took less than a minute to find the seats I wanted at the price I was willing to pay. Seats showed up as scheduled on the app.
Cold not get tickets to Download. Had to go thru my MLB app to actuall get the tickets. No help, only chats with a computer.
Just wanted to pass along just how simple this little app is. Easy install, easy directions on how to find the event, and the purchase was a snap.
Easy to access and prices are great. The price was broken in the details and the tickets were delivered to my phone within 1 min.
Couldn't buy thru the app. Had to go on PC. Network issue. Other then that no issue. Good price for the section.
Bought 2 tickets on Seatgeek via uber tickets they where Etickets so I was a little worried but all went well.
Hi James,
Thanks for the kind words! We're glad that all went well!
Great seats and easy transaction. I was scammed on Facebook for $120 for tickets. Used SeatGeek and now I'm a happy fan.
Just ordered my ticket through SeatGeek and it sounds good, the people on the phone very nice and reliable. I just hope this ticket comes through for STREISAND, I just love that woman!
Thanks for your feedback, James! Have fun at the show, we have a few Barbra Streisand fans around the office who are VERY jealous that you get to go! Let us know if you ever have any other questions. We're here to help!
Loved the map and fast service, easy to maneuver and prices were good. I do feel the fees are a little high.
I will update this if the outcome changes, but as of right now, I would NOT recommend Seat Geek.
Our 12 year old daughter loves basketball and wants to attend UConn. With UConn being 5 hours away from our home, we checked their scheduled and found that they were playing at Temple, which is much closer to our home (only an hour away). We purchased her tickets as a Christmas Gift through Seat Geek. Unfortunately, due to the weather in our area, the Game date and time got changed. The game was moved up a day. The original game was scheduled for Sunday, January 20 at 1:00 PM and was moved up to Saturday, January 19 at 12:00 PM.
While at the dinner last night, my husband was checking his Sports Apps and saw a score for a UConn v Temple game. Confused, we pulled up the scheduled thinking we made an error and somehow wrote the wrong date down. That's when we found out the game had been moved up a day due to the weather. We understand that the weather is out of everyone's control, but thought that a refund would be offered since we were not aware of the change. AND that it was moved UP a day not rescheduled to a later date.
We called SeatGeek today and my husband spoke with Ian. He claims we were sent an email, which my husband did not receive. AT this time they are not willing to offer a refund. AS our first time using Seat Geek this is completely disappointing and overly frustrating. We are awaiting a call from a Supervisor.
While we are waiting, we did look further into my husband's email account. He did receive an email that went to Spam. It was time stamped for January 18,2019 at 4:55 PM. So we were provided with the information that the game was being moved UP an ENTIRE day with less than 24 hours before the new date and time of the game. Again, we understand that Seat Geek cannot control this change and we understand that UConn and Temple cannot control the weather, but as consumers, we can also not control this and should be refunded the money we spent so we can find another Event to take our daughter to for her Christmas Gift. Hoping this is resolved, but per the conversation between Ian and my husband, it is not looking promising.
I choose Seat Geek cause they had the cheaper fees. I find these fees are ridiculous but at the end of the day I got the tickets and feel secure
Easy to use app, and it keep all of my information accessible and I didn't have to keep up with tickets
Everything went great with our tickets. Really great seats. We had such a good time with our grandsons. Wonderful memories made.
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey there!
First of all, great to hear you were able to get into the game!
That said, the tickets you received not working is not an ideal experience or even one we ever want our customers to have. Please reach out to us at support@seatgeek.com or call us at 888.506.4101 and we will be happy to take a look at what happened with these tickets.