Received the tickets within 12 hours of purchasing!
Easy and simple transaction. I was able to purchase 4 tickets with no issue.
Good experience. Admin fees were a bit high to close the deal.
Very good & easy way to buy tickets. Felt secure when making the purchase
Tickets came as told - process was easy. Instructions were clean and simple to follow.
Easy to navigate. Service charges are way too high.
Easily purchased tickets to a baseball game no hassle, great deal, as always when I use seat geek!
I have purchased tickets from Seat Geek twice and both times it was a good experience.
Simple, easy to use and an all around good experience.
Was able to get the tickets I wanted at a good price.
Great service, no complaints in buying football tickets
Overall very good. Have used their site before and it performs to my satisfaction.
Great experience! Thank you so much! I can't wait for the concert.
I am very pleased with SeatGeek and their transaction process is smooth as can be.
Still haven't received tickets 11 days after purchasing
No customer service person to talk about cancelled events.its a scam. 65 people ahead in chat que!
Super easy and fast using the app. Would use again
It was no hassle at all, and I think cheaper overall
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 23rd among Concert Tickets sites.
Hi Aimee,
Apologies for any confusion regarding your tickets. I do see that these were mobile transfer tickets and were sent to you via email on December 28th. Can you kindly confirm if you were able to locate the transfer email?
If not, we can get this resolved for you right away.
Warm regards,
SeatGeek CX Team