Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
So they charged me for three bathing suits and only shipped two when I contacted them that's when they told me the other one was out of stock and they can give me another one. When I told them I wanted to return the other two because it was a bit tight she said she can offer me 30% back of my refund or I can take pictures of the unused items and after they've reviewed the pictures the. They'd be able to either accept it which I'd have to pay for tracked shipping or they'd deny it. Not a super legit site.
As described! Came earlier than expected. Great quality.
Everything I ordered was delivered. It does take a bit, but I got my package in less than a month. Everything was great quality and fit great, other than a one piece. I do have a longish torso, so it may work perfectly fine on someone shorter! Overall satisfied with everything I purchased, quality and price!
I ordered this about a month ago and still haven't received my package, or really any updates on it.
Shipping tracking could be better. But the product came as expected and is great quality.
I never received my order. After a few weeks, I contacted SeaFancy to inquire about the status of the order. I was told that the product was out of stock. They did offer 3 options as a solution, including a full refund, which I appreciated. It would have been nice for them to be proactive in contacting me with the status instead of me having to pursue them. I am disappointed because the swimsuit I ordered was super cute and I was looking forward to wearing it on my vacation.
The products are great. I had to check in about my order over a week after it was placed in order for it to ship out.
I ordered 3 suits before a vacation hoping at least 2 of them would fit well. One was on back order and I had to choose a different color. When they arrived only 1 (the one that was a different color than I really wanted) fit well. Returning the other two was a hassle. Shipping is expensive.
I cannot do a survey unless you want a bad review I have yet to receive my product!
I am disappointed that I have not received my order and have yet to have an update, and it's been over a month.
I only got two out of the three bathing suits that I ordered. Frustrating because there is no contact information or customer service numbers. I just gave up. The two suits that I did receive are nice.
I've been waiting on this order for over a month and still haven't received anything. Customer service completely unhelpful.
I have not received my order. I do not understand why it is taking so long to receive.
It was a long wait and an expensive cost to ship the one swimsuit I ordered. The first order discount did not even cover the cost of shipping.
I can not believe I placed my order on 3-6-24 and have yet to receive my order. I can't even rate the products because I have not received them and when I check the tracking there is no estimated arrival date.
I love all the items I ordered. Placed a second order and got one for my teen daughter.
I never got my order and still waiting on a refund.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.