Scribd

This company has a questionable marketing strategy which is typically a negative method of obtaining a profit by "appearing" to offer documents and information that might be of help however the "previews" that are shown are not nearly enough to justify a purchase decision. This is a bad thing because it is a negative option or also referred to under other descriptions where the buyer is forced to subscribe in order to see if the document they need is actually available. Another serious flaw is that many of these documents are open source and are freely available without having to subscribe and pay a monthly charge. I have not found using this service to be of value.

Have been charged for several years monthly on credit card and never once was able to access my account and use the scribd services at all. No phone number for customer service is provided by scribd. All I get is canned answers to e mails that fail to address the problem at all. Ridiculous. In contrast, Audible customer service is excellent and I will have to stick with them. Meanwhile, I have to find a way to get scribd to stop charging my credit card. This is horrible. Very disappointed as I really liked what scribd claimed about their services and was eager to use it. Stay away from scribd! They owe me a refund.

I signed up to listen to 'unlimited' audiobooks. At first glance, there seems to be a lot of choice. Until you actually listen to one or two books. Then suddenly, all the books you were interested in listening to and everything in your saved items list mysteriously become unavailable.

They claim this is to do with their 'rotating library' but it is simply too coincidental that this happens to be all the books in my saved list. This happened one month and I thought it was a blip. Didn't listen for about 6 weeks. Listened to a few books this month and the same thing happened again.

I am far from being the only person to remark upon this happening.

This website is completely disingenuous when it calls itself an unlimited service to the point where, in my opinion, it borders on being a scam.

I've just noticed on my monthly transactions a £9.99 taken out by scribd. I've never once heard of this scam company or signed up to them. On further investigations I've noticed there's been 8 payments have been taken. Will be phoning my bank tomorrow to stop these thieves from taking anymore

On June 21,2020, i was automatically billed for a subscription with Scribd. However, I was told that my account was on hold because they failed to process my payment. But a notification came to my phone showing that money had been taken out my account by Scribd. I have cancelled my subscription now but in the light of money being taken from me, why can't I use the account?

I'm kindly putting in a request for a refund and a thorough explanation to all of this.

I GET THE FREE TRIAL AND DID CANCEL BEFORE THE TRIAL END. BUT WAS SHOCKED RECEIVING ALERT FROM MY BANK THAT SCRIBD DEDUCT MY DEBIT CARD.TF WITH THIS SCRIBD!...PLEASE ANYONE DONT USE THIS SCRIBD TRIAL VERSION...THEY ARE SO FAKE SACMMER.NOW IM TRYING TO GET MY REFUND...HOPE THEY WILL REFUND MY MONEY...WHAT A $#*! COMPANY!

Like just about everyone else here, I signed up for a free trial and promptly forgot about the website. I never actually provided my card number, though I did sign up using my google account and they got it through there. I never, in fact, even authenticated my email until I realized I had been getting charged 9 dollars a month for over a goddamn year with no notification. I've been able to refund the current charge but this is absolutely ridiculous. When this many people are leaving you bad reviews about getting charged for no reason, you would think you'd fix your system- it's absurd you don't need to authenticate your email for Scribd to overdraft your account, but you DO in order to cancel your subscription and get a refund! All this for a sub-par website- it's no wonder you need to do this shady $#*! in order to get business.

Unlawful practice, continue to take membership - make it almost impossible to cancel membership. Terrible business practice stay away do not give this company your credit card details they are criminals. No customer service, do not respond to emails, really awful experience! Can't stress it enough, stay away... the time I spent onto my Credit Card company trying to get reimbursed I could have read 3 books! Wish I could give a big fat Zero!

STAY AWAY from Scribd.com, unless you love losing your money to a site that lies to you. My subscription was supposed to last until 10/21/14 and today is 10/1/14 and they blocked access to my account -- unless I want to pay another $8.99, which I don't. Their selection of books is mostly Oprah's Book Club and choice little else.

I'd rather go to Amazon's Kindle Unlimited. At least Amazon doesn't LIE to you and cancel your account. Scribd can pucker up and kiss my (@$$) cheek.

My daughter had signed my account up for the Scribd free trial and then stopped using it and didn't cancel it so I've been getting charged just under £10 ever month for at least 6 months if not longer! When I contacted itunes they said only 2 months were eligible for a refund! My daughter has signed up for scribd in the past and they don't even have a number you can call! Also the free trial doesn't even let you have unlimited access!