ScoreSense has a rating of 4 stars from 1,750 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 2nd among Credit Reports sites.
Easy to use. Self explanatory. Small glitches with info updating between devices but overall a good site and app.
I'm not the smartest person when it comes to navigating through technology but this was easy for never felt stressed at all thank you.
I think that this website or company had done excellent job for credit report tracking.
Thank you very much!
Was not able to access Score Sense. Called and talked with a very polite gentleman who fixed the problem.
It was easy getting the report needed.
I do not need a long term report. So I will be canceling that.
SEEMS LIKE A SCAM COMPANY BY THE WAY THE REPRESENTITIVES HANDLE THE CALLS. I tried 3 reps and they all could not cancel my account. Finally the last one did after 25 minutes on the phone. More training of your people. What a hassle. Seems like you guys train them to "NOT" CANCEL ACCOUNTS. Bad business. This is how you make customers feel... On that last call, if they had not canceled my account, the next calls were going to be my Bank then the Better Business Bureau. Then the Media. They need more training! All three of your reps made this company sound like a TOTAL scam. It felt so scammed that I called my bank to cancel my credit card and to reissue me another card. I would ask a lot of questions if I were you going in to this. When they start asking you things that you know that they should already know... pump the breaks and don't answer another thing. They even said they didnt see my account. Even with my address given to them, even with my name given, even with my zip. Really? Word to the wise: I f they seem like they are giving you the run around and doesn't want to cancel, call your bank and cancel their payment.
When I paid for my credit score it was supposed to be $1 but instead it cost me $50 I feel like I was tricked and am not happy that this happened
The site prodvuded my scores fast and gave insight on how to fix my credit as well. This was my first time pulling the reports.
It was a partial report. I was what I needed to know.
I would like to drop the account as of Dec., 19 2019. I thank you for your help.
Gladys Kreke.
I finally got the courage to do it on my own, without my daughter's encouragement! And it worked! No fuss no muss.
Thanks.
Shirley
I was told that I would only have to pay 1 dollar but was charged 20. Can I have an immediate refund and cancelation of any account.
I wasn't surprised at the scores given. It doesn't include all the payments made with Utilities --Housing-Yard upkeep -Transportation.-Insurance; because ALL THE PAYMENTS are Mandatory for Life.
They took funds out of my account for the "free" trial and gave my email address to spammers. And you have to contact customer service to cancel.
Excellent. Have concerns regarding security since I had to divulge my SSN in order to access my credit score.
This site was very helpful i would recommend to others very friendly and answeered all my questions very well.
I had a great experience because I submitted my request and inmediately received the answer at a lower cost.
Checking credit score was easy and quick. Will recommend to family and friends.
Answer: Hi Kathy G: You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT. Online chat via www.scoresense.com Contact Us page or in your member portal. Thank you
Answer: Hi Dianna You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT.
Answer: You can contact ScoreSense Customer Care department at 1-800-972-7204 or via online chat. We are available to assist you every day of the week: Monday through Friday 8 AM to 8 PM CT, Saturday 8 AM to 5 PM CT, and Sunday Noon to 6 PM CT.
Answer: You can change your billing method by contacting our Customer Care department at 1-800-972-7204 or through the online chat option in your member portal. We are here to assist you every day of the week: Monday through Friday 8 AM to 8 PM CST, Saturday 8 AM to 5 PM CST, and Sunday Noon to 6 PM CST.