• Score Jewelry

Score Jewelry

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Overview

Score Jewelry has a rating of 4.41 stars from 128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Score Jewelry most frequently mention customer service, and wedding band. Score Jewelry ranks 12th among Custom Jewelry sites.

  • Service
    112
  • Value
    107
  • Shipping
    109
  • Returns
    105
  • Quality
    107
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • Customer service is prompt and courteous and the ring arrived with plenty of time to spare.

Critical highlights

No critical highlights yet

How would you rate Score Jewelry?
Top Positive Review

“Received the ring extremely fast!”

Brian H.
7/4/21

"Received the ring extremely fast! It came much quicker then I thought (less then two weeks) and it's absolutely beautiful. The craftsman ship is next to flawless and the engraving is beautiful too. The ring was slightly too big and when I contacted the seller he was amazing to deal with. Customer Service was impeccable and we are getting a replacement straight away! Thank you for being so awesome Jonathon"

Top Critical Review

“Scam”

Veronica K.
12/1/23

I ordered 3 months ago! They took my money and never sent anything! I have contacted them 4 times, only to get 1 response back asking my information then poof they disappear again. Do NOT give these people your money. Essentially, your giving it to them to provide you with nothing!

Reviews (128)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (24)
Thumbnail of user brianh1885
1 review
0 helpful votes
July 4th, 2021

"Received the ring extremely fast! It came much quicker then I thought (less then two weeks) and it's absolutely beautiful. The craftsman ship is next to flawless and the engraving is beautiful too.
The ring was slightly too big and when I contacted the seller he was amazing to deal with. Customer Service was impeccable and we are getting a replacement straight away!

Thank you for being so awesome Jonathon"

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Thumbnail of user williamm2992
1 review
0 helpful votes
July 4th, 2021

These guys are awesome! They made a custom ring for my fiance with a custom logo. Unfortunately, we didn't get him the right size, so they made him a second ring just for an additional shipping charge! The craftsmanship was great. The shipping takes a little time, as it's coming from China, but well worth the wait! Thanks so much! Would do business with again!

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Thumbnail of user sabiklams
1 review
0 helpful votes
July 14th, 2021

Bought for my husand as a wedding band and he absolutely loves it, but I bought it a size too big. Jonathan was more than willing to let me keep the over sized ring and ship me the correct one for the price of shipping. Lovely company, a delight to not only work with, but talking to him, he seemed sincere and was very helpful, should I ever need another ring, or if I have any friends who need them, I definitely will be sending them straight to him. Very happy.

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Thumbnail of user benjamins476
1 review
0 helpful votes
November 21st, 2021

I received these rings today and will say they exceeded any possible expectations I had. The quality was stunning and sturdy. Study in a great way all while being so comfortable while wearing it. The owner response time to answer questions has been truly customer focused. I wish all businesses went back to customer service like this owner had displayed. They have earned a customer for life. Great Job

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Thumbnail of user barrye146
1 review
0 helpful votes
July 1st, 2021

Our custom ring came out great. The shop took their original design for their Labrador and pheasant design and incorporated my fiancé's English Setter and grouse instead. They seller was very responsive. Great quality ring with a comfortable inside as well. Thank you!

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Thumbnail of user forests25
3 reviews
0 helpful votes
July 16th, 2021

Shipping was quick! Absolutely LOVE the ring! Great customer service too! I ordered a size too big and didnt want to bother with shipping it back and restocking fee so I just ordered another because my fiance loved it so much! Jonathan contacted me and made sure everything was okay and to let him know next time and he will help take care of it. Recommend this company for sure

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Thumbnail of user williams4367
1 review
0 helpful votes
December 16th, 2021

The best part was that the customer service was fantastic. This was my first time using Etsy so I was a little nervous but the customer service by ScoreSportsJewlery was great. When I had a question about shipping, they responded almost immediately to my question. When the ring turned out to be too small, they gave me very generous options for how to return it and get the correct size.
Will absolutely be ordering products in the future from this vendor!
Thanks so much."

Thumbnail of user richardsb2
1 review
1 helpful vote
November 18th, 2021

My husband loves the ring! Seller communicated frequently so I knew about delays and when to expect my item to ship. Very pleased!

Thumbnail of user carlosj148
1 review
0 helpful votes
September 13th, 2021

Absolutely amazing customer service! Was quick to correct an error that was essentially MY fault and then resized my ring just as quickly. All while being polite and professional about the whole thing. 11/10 would shop here again!

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Thumbnail of user rockybaby0481
1 review
0 helpful votes
December 1st, 2023
Verified purchase

I ordered 3 months ago! They took my money and never sent anything! I have contacted them 4 times, only to get 1 response back asking my information then poof they disappear again. Do NOT give these people your money. Essentially, your giving it to them to provide you with nothing!

Thumbnail of user isisk7
6 reviews
1 helpful vote
October 25th, 2021

These rings are absolutely beautiful. They fit both of us perfectly. The color on the inside was not as vivid blue as the picture showed, but we love them! We cannot wait until we get to wear them for good.
I did have a question while ordering and it was answered very quickly.
Thank you

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Thumbnail of user debbien392
1 review
0 helpful votes
January 16th, 2024

I've tried every contact available with no success! They ripped me off $90. Do not order from them!

Products used:
None. Never received

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Thumbnail of user davidj2029
1 review
0 helpful votes
July 13th, 2021

Love the custom-made ring I ordered. Jonathan was really easy to work with and very personable. Quick responses to all my questions. Made me feel really good about my purchase. Item was better than expected, and high quality. Pricing very fair! Would absolutely purchase from these guys again!

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Thumbnail of user adamm934
1 review
0 helpful votes
July 16th, 2021

My boyfriend lost a ring similar to this one a few months back and was distraught about it. Not only did this store have exactly what I wanted in a product, but was made out of very good materials and had a flawless design of my boyfriends favorite video game. I definitely recommend shopping with them, and I would also like to buy more things from them in the future.

Thumbnail of user kennethp503
1 review
0 helpful votes
November 17th, 2021

This ring FAR exceeds my expectations! Awesome, SHARP quality -- It came out absolutely PERFECT! I'm in love with it! Thank you so much, I would (and probably will) buy another ring again sometime!

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Thumbnail of user amberw562
1 review
1 helpful vote
October 30th, 2021

My husband is so happy with his ring! It looks great. And, the service was super. I would definitely order from here again!

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Thumbnail of user rubyj93
1 review
0 helpful votes
October 27th, 2021

The custom ring ordered for my husband was perfect. It arrived just on time. He absolutely loved it. Thank you so much.

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Thumbnail of user edwards1087
1 review
0 helpful votes
June 6th, 2021

It was very easy to communicate with score jewellers! The man's band came earlier, beautiful quality, fit was right on!

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Thumbnail of user elisabethm119
1 review
0 helpful votes
October 25th, 2021

My husband LOVES the unique wedding bands we chose from this shop and the quality is awesome. Jonathan was exceptionally helpful when I had accidentally ordered a half-size too large, and offered to replace it for us. I will definitely be recommending and purchasing from him in the future.

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Thumbnail of user jamesr2882
1 review
0 helpful votes
October 4th, 2021

Beautiful! Well-crafted, detailed, great color. Looks just like the photo. Seller is very helpful! Look forward to buying more.

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Thumbnail of user jamesr3000
1 review
0 helpful votes
November 20th, 2021

These guys have been SO helpful! Their communication is above and beyond, they are so helpful. The ring is gorgeous, it is a nice heavy weight and the design is beautiful. My husband loves Lord Of The Rings and this blew away our expectations. I will absolutely be ordering again from here, i highly recommend them for jewelry and will be coming here first for any jewelry in the future!

Tip for consumers:
Good

Products used:
Good

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Thumbnail of user kylem578
1 review
0 helpful votes
October 1st, 2021

Everything went smoothly and even changed the writing like I wanted. Shipped pretty fast and the rings look so good!

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Thumbnail of user robertc4875
1 review
0 helpful votes
November 18th, 2021

The rings are absolutely beautiful, we got them both in custom sizes so the order took longer than usual but we had no problem waiting for them. Jonathan was quick to respond to any questions I had in regards to our order and was very pleasant to speak with. I would definitely recommend this shop if you don't mind waiting a bit for amazing quality custom rings.

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Thumbnail of user dannyl224
1 review
0 helpful votes
November 21st, 2021

These rings are gorgeous and the colours truly stand out. You can feel the nice weight of the rings when you pick them up and the engraving inside is perfect :) Also the seller is super nice and went above and beyond to help us out with sizing.

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Thumbnail of user ashleyt491
1 review
0 helpful votes
November 20th, 2021

The rings were amazing! High quality craftsmanship, worksmanship, and materials. The seller was in constant communication throughout the process, and quickly answered any questions that I might have had asking the way. Highly recommend to anyone and everyone!

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