SaveMore

Like many of you, I have had a very hard time getting through to a live person when I call them. But today, I finally actually did!:-) I spoke with Jonathan and he told me that they just moved AND there are only 2 of them doing customer service. He said they're a very small company, just getting started, and they've had a huge response to some great deals, so they're sorta backed up right now answering calls, but I've already used my CVS deal that I got from them, which I had to print out something and take it to the store, but that was no problem. He assures me that my Subway gift card is on its way to me and I should get it in 2 days or so. So, have patience, they ARE a legit company and if you can get through, you will see that they do give you good customer service. I don't recommend them if you don't have time to be patient with them though.

I bought a few deals from Savemore.com - deals for Sports Authority, Beauty of a Site, and Fandango. When I tried to log in to the website after purchasing these deals, the website was down. I waited a few days and tried again. The website was still down. I called and emailed the company, and I did not receive a response.

Then, I tried accessing the website through my phone and SUCCESS! I have already used two of my vouchers without a problem. I still can't access the website through my laptop, but I have had no problems doing so on my phone.

I will probably use this website again since they really do offer some great deals. Customer service is seriously lacking though.

I have made two purchases through this site. The first one was using free credit. I had issues using the free credit and had to call them and they fixed it. Second time I used $5 to purchase a gift card. When I go to claim my gift card it said it is invalid. I am going on two days now of trying to reach them (email AND phone) and it is getting me NOWHERE. I am never again purchasing any deal through them. Im sticking to Living Social and Groupon!

Whatever you do, don't buy anything from this company. It's a scam and they have not intentions of sending you the product you have purchased. Their phones are always conveniently busy so that no one answers. If you post on their facebook page, they immediately delete it. They will lie if you do get in contact with someone and say that they're sending what you ordered, but it's just that - a lie. I wish I had known about them before I signed up, but my co-worker had suggested them and failed to tell me beforehand that she had never checked out the company. Ugh!

Live and learn. I will be taking legal action against them and contact my credit card company to get my money refunded to me.

Good luck getting your vouchers.
I ordered the subway promo and they were supposed to mail the voucher to me.
No voucher came by mail so I called customer service.
They said there was some delay.

Now why should the customer have to call? They could have informed us about the delay.

The rep apologized saying the company is young and is dealing with a lot of issues.
They don't even have a support email address.

I asked for a refund and got it.
Overall I found it very frustrating to work with this company.

As alot of the other reviews posted here, I had a $10 credit which I used to order a bottle of nail polish from "Fabulous" Nails. I placed the order on September 7 and to date haven't received it. I've sent numerous emails to Fabulous Nails and get a "check's-in-the-mail" sort of response and sent one to SaveMore as well. SaveMore pretty much offered no assistance whatsoever, but did agree to delete my account. I would stay away from this site. Fortunately for me, no actual money was exchanged.

I would give this zero stars had I had that option. Savemore.com appears to have excellent deals and the 100% guarantee on their site is never honored! My friend and I have both tried to contact them with regards to our Walmart Gift Cards which we expected to receive. We left vm's and emails with no luck, no response. If you're considering order products from Savemore.com, don't! If you don't believe me, try calling the number they have listed on their website as 100% guarantee. I guarantee you will get the answering machine every time.

I had the same experience with everyone here. I used Discover card to pay for the vouchers which I never received. But I was told that I have to wait at least 30 days to get the money back via Discover card. But American express acts immediately. I will report to BBB too. I regret that I did not check BBB or Yelp before I purchased. That's the lesson I learned. I wonder how this company is still in business and continue its scam. Anyone knows how to take it down?

I purchased a voucher for $15 for a photobook that was supposed to be worth $40. I received my voucher number, but when I entered it at checkout it keeps telling me that it's not valid. I have made numerous attempts to contact Savemore at their phone number listed, and I also am disconnected before I can ever get an actual person on the line. I checked them out at the Better Business Bureau, and they have an F rating. 13 complaints filed with them in the last 12 months. Now I am out $15 that I was going to use as a Christmas gift, and spent 3 hours working on putting that photobook together. And I am getting nothing. I will never use them again.