satnaveasy

I have bought two devices from them to be delivered to Sweden. Their payment system accepted my credit card payment, however soon after the order was refunded because the card was not a UK card. In my point of view if they ship to customers abroad, they should accept payments from foreign credit cards as well. Very bad way of doing business! The customer service is very bad, in fact it seems that there is only one person taking care of it all. Looking at the other reviews, it seems that the process goes well if you don’t need to contact them, but if you need to, it will become a very painful experience. They have very good prices and could have a great potential doing Business if it wasn’t for their lack of service oriented customer service. It took painful 10 days to get my order shipped. The only reason I insisted in it, was because the items were not yet sold in Sweden. I would strongly advice to choose another website if you have this option.

Bought garmin from theses people didn't work correctly sent back at my cost replacement they sent had no battery had to weight further 3 days for battery then found second unit didn't work either sent back at my cost for full refund had to chase up for several days until unit refunded they did not refund postage just empty promises i understand electrical goods can be faulty this i forgive but unable to forgive the failure to refund in full

Deliberately (in my view) sent refurbed GPS instead of brand new item which cost a lot more. They tried very hard to persuade me to keep unit even they they were selling them a £100 less than the brand new item I had paid for. Even had the cheek to offer £30 reund! Gave them neutral feedback on Amazons site (I had bought item from Satnaveasy on Amazons marketplace) Then received vary apologetic email from them saying it was all a big mistake and they would recompense me £10 if I withdrew feedback. Like a fool I believed them. Needless to say no £10. Don't trust 'em!

When I was asked to purchase a sat nav I said it was only for the inexperienced as I had been driving for over 40 years and never got lost yet.
How wrong I was, so thank you Satnaveasy and thank you Tom Tom for proving me wrong.
I have purchased the Tom Tom XL2 from Satnaveasy and it is so easy for us senior citizens to use, I thought that it might take some setting up but it was easy. Even driving through major cities was easy. I would recommend purchasing a sat nav from Satnaveasy as it came within a couple of days and has impressed me ever since.

Paul from Wigan

Having been unable to justify the cost of a satnav for several years I eventually gave in to the idea and emailed satnaveasy for some advice and guidance which was received promptly. I narrowed down my choice of unit, checked the prices with other suppliers and ordered from satnaveasy as they were the most competitive. The item arrived within a couple of days (not quite next day but understandable as I live in Northern Ireland) and so far so good but we are going to give it a thorough test shortly when we go to Germany and France!

I contacted Satnaveasy initially to find GPS accessories, and boy do they have a wide choice.

My items were purchased and delivered within 2 days. It really did save my holiday. Not much point in having a sat nav if you can't mount the thing!

During the holiday I was having problems with my satnav (wish I had bought that from Satnaveasy). I called the office in the UK from Italy and a nice guy called Josh talked me through changing the settings on my sat nav so that it finally took me the right way. The next time I need anything sat nav, I know where I am going.

I wanted to purchase a Sat Nav to use both in the UK and when travelling abroad to Europe. I had no idea about which model/make to buy... there are so many! I phoned Satnaveasy and they gave me some great advice on what to go for. There was no pressure to feel obliged to buy with them like some companies do. After the advice given I looked around and found that Satnaveasy where the cheapest so I ordered online from them. My purchase arrived next day as promised with full tracking info supplied by email. I am very happy with the quality of customer service & goods I recieved from Satnaveasy. If only other online companies were this good!

Cheapest price I found on the web, and latest version TomTom. Cheaper than many others selling an older version. Item arrived next day so very happy with the service.
One minor niggle; I'm not sure the device was actually intended for the UK market. There were no English instructions included, so I had to download those from TomTom. Also, when I connected to the TomTom Home PC application it generated an error saying that an incorrect version of the software was installed on the device. Had to re-install the device then all was OK.

I read many online reviews before making my purchase of a Satellite navigation unit.

I found this company SatNavEasy and after calling them and speaking with one of their customer service advisors, they narrowed down my searh for a sat nav to two choices. I made my choice, but also made them aware of my reservations after reading some of the reviews.

I was assured that the items were ready to be dispatched so I paid for next day delivery and the items arrived next day. Thank you SatNavEasy for making my purchase so simple and if I have any friends that need a Sat Nav I will point them in your direction. Great prices...

Sarah

I wanted to purchase a Sat Nav but was really unsure what model/make to go for. I called Satnaveasy for some advice. They were really helpful and didn't push a sale on you like some places do. I went away and researched what they had recommended and decided and what to go for. Satnaveasy were the cheapest retailer for what I wanted so I purchased online with them. The product arrived next day as promised and I am chuffed with my new Sat Nav! I would highly recommend Satnaveasy to anyone.

I made my initial enquiry by telephone and all my questions were answered professionally and the unit was in stock.
As their office was only a few miles away I collected in person.
I found them very helpful, able to answer all of my questions and they were able to demonstrate features on a demo unit.
They were the cheapest by far and beat the price of a competitor by using their price match scheme.
I would definately recommend the company and will have no hesitation in using them again.