On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company appears to be significantly tarnished by numerous customer complaints highlighting issues of incompetence and deceptive practices. Customers frequently express frustration over hidden booking details, inadequate support, and erroneous flight arrangements, which contribute to a sense of mistrust. Moreover, experiences related to visa applications reveal a troubling pattern of incomplete submissions and lack of transparency. While there are no notable positive aspects mentioned in the feedback, the overwhelming sentiment suggests a pressing need for the company to reevaluate its customer service approach and operational integrity to rebuild trust with its clientele.
This summary is generated by AI, based on text from customer reviews
Hi everyone,
I wanted to share my unfortunate experience with SastaTicket to warn others about their scamming practices. I recently used their service to apply for a visa and book a flight, and it turned out to be a nightmare.
Visa Application Scam: I paid SastaTicket to handle my visa application, but they submitted it with incomplete details. The visa authorities rejected my application within 2 hours of receiving it due to missing information. Despite this, SastaTicket kept lying to me for a whole week, claiming there were no updates from the visa authorities. The truth was, they were informed about the rejection within hours, but chose to deceive me instead.
Flight Booking Error: When I asked them to book a flight from Lahore to Dubai, they did the opposite and booked a flight from Dubai to Lahore. This level of incompetence and disregard for customer requests is unacceptable.
I urge everyone to avoid dealing with SastaTicket.pk. They are scammers who charge you for incomplete and faulty services. Don't waste your money and time like I did. Spread the word and stay away from SastaTicket!
#ScamAlert #AvoidSastaTicket #BadService #TravelWarning
They would hide actual flight booking number, so you can't manage your booking and each time you need to modify anything you will have to seek their support, on which they would always demand money even if airline doesn't demand anything.
Their whole model, the support they provide is fraudulent, avoid at all cost