website thubmnail of SampleSource
How would you rate SampleSource?
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Nebraska
1 review
4 helpful votes
Follow April G.
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Every 6 months they send me an email about samples. I havent gotten ANY in 4 years! The few minutes it takes to log in,it says, "We are sorry. We are out of stock". When I asked support why theyre always sending emails for samples they do not have,they were not helpful. They said "You need to be polite when writing us or unsubscribe." 🤣🤣🤣🤣 What a joke. When you call them out on emails for things they dont have,they say be polite. WOW. Very professional.

Date of experience: January 11, 2025
Maryland
1 review
1 helpful vote
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Spam
January 28, 2025

Fake 5 star reviews, just a spam site. You'll never get samples, but you will get a ton of calls and emails. You'll also get the rudest excuse of customer service.

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
Follow Tree T.
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Being what I jokingly refer to in being a "professional reviewer". I have dealt with MANY brands, representatives of products, sellers, inventors, you get the picture. Many offer much but either want positive or pro reviews, not honest presentable. Some promise extensively interactive product offers for less than ethical agreements, no use in continuing as to the negative, let's move on to the positive as in interaction within Sample Source. All upfront and simplistic in agreements. Great starter participation to start in media/consumer marketing. They very much do as they say & expect the same.

Date of experience: March 27, 2023
Massachusetts
3 reviews
10 helpful votes
Follow Deborah B.
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I haven't had any sample offerings from Sample Source in two years. I live in the United States. I check their website frequently. It always says Samples coming soon! But, there are no samples. Used to fill out the questionnaire, answer multiple choice questions. Afterward, many months later, I would get a Sample box with all or some of the samples I had ordered. Many times the floor cleaner would be spilled out all over everything in the box.
Wish I knew how everyone else is getting samples.

Date of experience: August 22, 2023
Canada
1 review
1 helpful vote
Follow Erin S.
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Love SampleSource
June 21, 2023

I had a great experience with SampleSource. It was easy to select the products to try. The products or coupons came right to my door. I received a helpful reminder email to review everything. I hope I get selected again!

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
Follow Peter S.
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I've been with SampleSource as a member for the past 8 years. They have multiple samples I can try throughout the year - tailored to what my family is interested in. What a great idea - it has helped me find all kinds of new products I never knew existed before!

Date of experience: June 17, 2021
Canada
0 reviews
0 helpful votes
Follow Suzanne H.
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Try before you buy!
June 23, 2022

I only recently learned of SampleSource and they are just amazing! They sent me a complimentary package through the mail that contained coupons and samples. Opened up my world to so many new products! Greatly appreciated and extremely thankful.

Date of experience: June 23, 2022
Illinois
1 review
0 helpful votes
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Good program
January 9, 2023

I have been a member of SampleSource in the USA for many years now. You do have to be quick to get to the site once you see an email or social media post that the samples are available. It's once each season and the quicker you get there, the more you will find available to sample. They truly just want honest product reviews. I cannot emphasize honest enough, people like you want to hear what you REALLY think! Most recently I tried these savory craving treats from fancy feast and my cat loved them. So did I, it was as if I was giving him a real fabulous and fancy treat!

Date of experience: November 7, 2022
Canada
1 review
1 helpful vote
Follow Leah G.
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Samplesource is great. When there are samples available, they send you a short survey. Once you answer the questions and indicate your preferences, they send you samples and coupons you might be interested in and that might be relevant to you and your household. I've been introduced to new products and been reminded about old brands that I had forgotten about. Best of all, Samplesource has let me try some products that I had been curious about but hadn't wanted to spend money on before trying. (Eg. Affresh dishwasher and washing machine cleaner)
Thanks Samplesource!

Date of experience: December 20, 2023
Canada
1 review
0 helpful votes
Follow Jarvis S.
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What I love the most about SampleSource.com is that they provide so many different samples that I had never considered before, but make sense for me to try because of my family's needs and preferences. I now buy lots of products because I received a sample from SampleSource.com. I love how easy it is, no pressure, and always fast to arrive. Its is great. I recommend it 100%,

Date of experience: June 27, 2021
Canada
0 reviews
0 helpful votes
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Absolute blast
June 23, 2022

I love this website/service. It seems like there are always new and fun products to try. And they give out decent sized portions of each product, nothing worse than getting a small little mini sample that doesn't give you a real feel for the product

Date of experience: June 23, 2022
Canada
1 review
0 helpful votes
Follow Christina M.
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Such a great idea!
June 27, 2021

I have been able to find so many great products thru Sample Source! I love it when the green box shows up in my mailbox, and it has given me a chance to try products from all kinds of brands! 100% the best site! It is so hard to find the right products that work as they promise, but Sample source helps me with that.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
Follow Heather P.
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I have been a member of SampleSource for 5 years I think. Not only do I get surprise samples based on what my family needs are, but they also send a big box of different samples for me to try in the Spring and Fall! You have to be quick to get those as they run out - but they are amazing boxes. So many sites don't actually send anything, but this one does.

Date of experience: November 13, 2020
Canada
1 review
1 helpful vote
Follow Nicole R.
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Sample source is great! I got a whole case of Lipton's iced tea for free! They sent me a coupon and I redeemed it at the store with no issues. The survey I filled out after was short and simple.

Date of experience: July 5, 2023
Canada
1 review
0 helpful votes
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SampleSource is Amazing!
November 22, 2022

I have been a member of SampleSource for several years. They provide top quality product samples. It's so nice to be able to "try before you buy" and that is the exact service SampleSource provides. Thanks to SampleSource, I have found many new products that are now my favourites/go-to products. I highly recommend joining the SampleSource community; you will not regret it!

Date of experience: November 22, 2022
Canada
1 review
1 helpful vote
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I love these people
June 25, 2021

I love the fact that a company is willing to send random samples for people to try. Most of the items I have received i would have never even thought to try as I hate wasting my hard earned money on something I might not like or have to throw away. This company has given me the chance to try new things and I hope more companies would give samples to them so they can continue to send items for me to try and possibly become a customer for someone else. Thank you sample source for all you and continued success in the future.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
Follow Jimmy J.
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This site is great! It allows you to try great samples, without having to buy the full product. And once in a while you get these great surprise samples at your door. My dog also likes the samples a lot :) as there are always great pet related samples to choose.
Once I had to contact the customer service to change my address and the response time was great too.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Sample Source is amazing!
December 22, 2022

Sample Source has a try before you buy product trial program and they are one of the best at it.
Always offering new products to try in return for your honest review.
Worth your time and a great experience every time.
Thank you.

Date of experience: June 24, 2022
Canada
21 reviews
1 helpful vote
Follow Wendy F.
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SampleSource in my opinion is the best and only real opportunity to try new products! It is so easy to fill out their questionnaire to find out what you are eligible for in free product. The products always arrive in great condition and at the end of it all you just have to complete an honest review of the products you received and tried. It's so easy! Throughout the year based on your profile you may qualify for an opportunity to try something else new. You can say yes or no to receiving and reviewing this product. SampleSource is all about you the consumer and making good product choices. It's a WIN-WIN situation.

Date of experience: June 18, 2021
Canada
1 review
8 helpful votes
Follow Serena S.
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Wrote an email to customer service and was told if it said shipped it would ship and they dont control how long it takes. Meanwhile I never receive any samples. If you can also believe the Manager is the one that replied rudely to me as well. I have the email saved.

Date of experience: May 20, 2020

Overview

SampleSource has a rating of 2.7 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SampleSource most frequently mention and customer service. SampleSource ranks 9th among Free Stuff sites.

service
34
value
35
shipping
32
returns
8
quality
34