Whenever I have any small issue (need a rush order, need help figuring out what part to order) sailrite is always so helpful on the phone AND via email. They are great and I am obsessed with the support team and products!
I received my order but was short one item. I received the plastic bag with the item was supposed to be in but nothing in the bag. Sailrite was quick to respond to my request for a replacement and there was no hassle getting the replacement item. All my other orders were received promptly and I am excited to start using their equipment.
I have purchased fabric in the past, and am considering ordering again. Getting ideas is easy when Sailrite does an outstanding job get the swatches to you quickly! I will order from Sailrite whenever I have fabric needs.
I ordered all the supplies I would need to make a sub screen for my boat windshield, after watching your bow to video, and looking at the supplies I would need that you provided I was able to make my own saving myself tones of money and it came out awesome. I will def order supplies from you guys in the future!
I have been ordering supplies from Sailrite for my one-woman canvas shop since 2016. At first they were great. I have defended them to my bigger marine canvas buddies as the go-to place for small quantities, good prices and great customer service. Over the years they have changed for the worse in all three categories. Lately I have been most frustrated by the condition of materials which no longer arrive in boxes but in plastic sleeves. The plastic sleeves get scuffed on the ends, the fabric gets dirty and the cardboard tubes--if you're lucky enough to get them--get bent. Bent tubes put creases in fabric, especially Sunbrella and vinyl.
Most recently I ordered 3 yards of cushion underlining. It came folded and stuffed in a box! I needed it for a job that was on the table. I was waiting for it so that I could finish the job. But before I could use it I had to go over the wrinkles with a heat gun and tightly roll it myself and leave it overnight to try to get the creases out. I spent 20 minutes dealing with damages that wouldn't have existed if they had spent 20 seconds rolling it onto a tube. I lost an afternoon's work.
Sailrite is losing me as a customer. Their prices are going up and their product handling is becoming shabby. They don't seem to care about the end user like they used to.
I was looking for mask "filter material". When I did a general google search and sailrite popped up I immediately stopped looking, went straight to sailrite.com and purchased my item. Theh have never disappointed me. Product arrived and was exactly as it was portrayed. Very happy with the item.
The website was easy to follow and the product came relatively quickly. I was very pleased with the product that I had bought. I had some tears in the fabric of my outside table umbrella which prevented me from using it. I applied the glue where I needed to and within 10 minutes the glue worked perfectly and I was able to use my umbrella again.
A compact industrial straight/zigzag, walking-foot machine, of this quality level, at this price... I knew as soon as I saw it, I would make it my highest priority. This machine is more than worth the price, many times over! I was a costume director in a theater, and I often worked with such a bizarre array of fabrics that, a machine that can literally handle anything I run under the foot, would have been priceless! I bet this machine would sew through aluminum flashing! Not that I'd recommend that. If you need a machine that can handle anything, this is the machine for you! Though you may also want to invest in a good hand-truck... heavy duty means heavy machine. :)
I have used Sailrite pretty regularly over the last few months - I do alot of boat cushions/alterations. They are GREAT to work with! I have never had a bad experience with them. I plan to continue ordering many things from this company.
The fabric is absolutely gorgeous the color is a nice charcoal color or deep grey without being too dark. I am using it for drapes in the family room with a large leather sofa. The perfect fabric for a warm and inviting space. The weight will be perfect for these drapes. I will line them as well. Not to add body to the drape just a very nice professional way to make a curtain. It is a mid weight fabric in my opinion. I feel it would be excellent for any upholstery, pillow, or curtain project. It has a nice men's wear feel to it that I love. Did you see that I recieved the fabric the VERY NEXT DAY! Lighting fast delivery. This is a very professional and knowledgeable and educational business. They have always had amazing customer service and the videos and tutorials on their website are so educational. I have learned so much from them. Thank you so much for my amazing fabric.
I wish it was easier to sew slowly. We opted out of a servo motor so it was more portable and stitching slowly when approaching corners isn't very easy.
It will go through anything and overall we are VERY pleased!
I patched up my hot tub cover with materials supplied and it worked like a charm. I accidentally chose to small a size of the vinyl bond agent. Then the rains came and my repair worked perfectly. Great materials. Thanks
Received my order rather quickly with over 20 ordered swatches. The only problem with the order was that some of the swatch name stickers fell off and I cant identify some of the colors. Cant use the website to try to guess because the swatches are all a mix of the same basic colors. Grays and tans. Hoping that the back of samples will give me a better idea of the type of vinyl for my hull liner. Didnt really want to go through this trouble when you purchase each sample.
I had fabric for my project, but needed zipper, zipper pull, and double sided-tape. My order arrives promptly, and the prices were great! If I need any other supplies, or even fabric for my outdoor cushions, I will be sure to come to Sailrite.com first. And I really, really, appreciate the youtube instructional videos!
Aside from receiving my order in record time, I was very impressed with the detailed instructions -- including photos -- and thoughtfully labelled parts included with my order. In addition, I corresponded by email with Eric at Sailrite, prior to placing my order and he was extremely helpful. The Sailrite website is also filled with very useful info and videos.
Sailrite staff are knowledgeable and experienced. Their extensive video tutorials are invaluable and so easy to follow. They continue to add value by expanding their inventory. I see they have recently developed a portable leather sewing machine. The website explains the properties and use of most items, and if you can't decide what works for your application, they are always at the end of the phone or available by email if you need some advice. Sailrite designed the best COVID-19 face mask patterns (3 sizes plus a customizable pattern,) and fabrics for mask and filter are great, and the YouTube video for mass-producing on the domestic level is super helpful and time-saving for those of us making them for friends and family. Thank you, Sailrite.
This was my first purchase from Sailrite, and it certainly lived up to my expectations based on all of the glowing reviews I've read about Sailrite - the company, and their fabulous products. I couldn't be happier with my new LSZ-1 with table and Workhorse servo motor! Product build went well, with the only difficulty being getting the table plumb and level. The welds on the front feet of the K legs are slightly angled wrong compared to the rear feet of the K legs. I was easy to correct by just not installing the rubber pads on the front feet. Otherwise, it went together great, and I'm extremely pleased.
My order of sling fabric arrived immediately, but the rope and thread never shipped. Customer service was excellent and reshipment was received in a few days.
I would try again because fabric was awesome and looks great on my patio chairs.
Just a one small item ordered, order was accurate, though I don't understand why a small envelope would take a week to get from Indiana to Georgia. I get stuff from Hawaii in 3 days. Shipping is not cheap.
Have ordered from Sailrite 5 or 6 times. All orders have been complete and delivered on time. Staff have provided good advice on product selection and choices. Sailrite catalog and web site are excellent sources of information and ideas.
Answer: Not Required. The service was prompt...
Answer: I have purchased several items from them over the past 3-4 years. Always receive exactly what was advertised.
Answer: Hello Margaret, Sailrite offers samples of all the fabrics we sell, just go to the item you like and click the "Order Sample" button to add it to your cart.
Sailrite has a rating of 2.9 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.