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Sailrite

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New Hampshire
1 review
2 helpful votes
Follow David D.
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I order a stack pack sail cover kit from them, in the kit it was missing the one inch webbing. I emailed them and they started a claim, but then nothing happened. Emailed again and no response. It's not an expensive item I'm missing, so I just bought locally what I need, but the lack of customer service disappointing.

Date of experience: June 27, 2020
Wisconsin
1 review
0 helpful votes
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I had been looking for this particular material and couldn't find it at several different companies. When I came across your website and found it I cheered! Thank you! Will be ordering some more material in the future.

Date of experience: June 6, 2020
Vermont
1 review
0 helpful votes
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Great Company
November 17, 2020

Sailrite always gets it right. I've been using Sailrite before and during pandemic. I see reviews of slow service. Please look at the dates and realize that was when we were in our most ambiguous times with Covid. Patience is the price we pay for family-owned companies.

Date of experience: November 16, 2020
Canada
1 review
0 helpful votes
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Have not had much chance to test drive but did do 3/8" thick webbing stack hand cranking monster wheel... piece of cake, initial impressions very favourable. Ruggedness of machine reminds me of Piper Pawnee aircraft I fly to tow gliders... yes, they are both built like tractors! Two parcels making up order came extremely well packed. UPS experience was interesting... Company seems to have an amazing air carrier element and ability to pick up parcels from suppliers but, due to Covid 19 and resulting high customer demand, delivery end is clogged. Received about 20 status e mails from UPS, with changes to delivery dates.

Date of experience: December 19, 2020
Arizona
1 review
0 helpful votes
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I needed to replace our redwood swing set canopies. I had lots of questions, sent an email, and received a prompt replay. Could my home sewing machine handle the Sunbrella fabric? What needle & thread should I use? What about binding? The shipment arrived in timely manner. And the project is going well.

Date of experience: August 3, 2020
Colorado
1 review
0 helpful votes
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DYI Paradise
January 4, 2021

One of the best sites to learn a new trade and source products. They have a long list of DVDs to teach anyone about sewing both home projects and boating projects. If you are interested in learning how to fix a old sling chair to cover a pontoon boat this site is the place to search out the information to get you stated.

Date of experience: January 3, 2021
Colorado
1 review
0 helpful votes
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Very impressed with both orders I've made from this company. They always have exactly what I need for the hard to find materials for boat, camper and outdoor furniture/decor. Then, once you promptly receive your well priced products, you get the added bonus of video instructionals to help you create your project!

Date of experience: March 29, 2018
James N.
Georgia
1 review
0 helpful votes
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Great service
April 1, 2018

I was well pleased with the online ordering system. I do wish there was an option for amending an order. After placing my order I realized I had left off an item, and had to email Sailrite and ask that my order be cancelled and then start over.
The products ordered were packaged separately in plastic wrap which was nice. The quality seems very good.

Date of experience: April 1, 2018
California
1 review
0 helpful votes
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Awesome website with competitive prices for high end marine fabric. The how to videos are an amazing way to complete most projects in and outdoors.

Thanks to Sailrite I have just finished an entirely new camp enclosure for my 27' Bayliner!

Date of experience: March 13, 2018
Washington
1 review
0 helpful votes
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This is what online shopping is all about. Incredible videos and instructions, customer support, great website that makes it easy to shop. Fast shipping and great packaging. There's a price premium but often times it's worth it to support such excellent service and help.

Date of experience: September 16, 2019
South Carolina
1 review
0 helpful votes
Follow Maryanne A.
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Thank you Sailrite Staff for your helpful and very detailed instructions on how to use your SNAD system. I saw the video on the sailrite.com site and wanted to make sure I understood the process. Not only did the staff patiently explain the process but also told me exactly which item to order and the quantity.

In our new world where it is so difficult to speak to a real person—I sincerely appreciate Sailrite's business approach. Your support encouraged me to tackle my first time project with confidence!

Thank you very much!

Date of experience: December 22, 2020
Florida
1 review
0 helpful votes
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In looking to replace some canvas snaps on our boat, we hunted high and low for marine grade snaps. Sailrite had the best selection of well made snaps and excellent instructional videos on how to install them.

Date of experience: March 15, 2018
GB
1 review
0 helpful votes
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Amazing Machine
January 28, 2021

I have tried to purchase similar sewing machines from different suppliers. Some of them have never replied to my email some of them I have ordered, payed and it never came. Finally Sailrite delivered the machine and customer service was amazing, always ready to help. Machine works perfectly.

Date of experience: January 27, 2021
Idaho
1 review
0 helpful votes
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I was happy to find 80" wide marine grade vinyl for my pop up camper. This way I can avoid seams in the roof. The quality is much better than what I found elsewhere. I was also happy that the description of the product described using it for tent trailers. This gave me confidence that this was the product to choose. I have cut out the piece, but haven't sewn it yet. That is why I haven't given it 5 stars.

Date of experience: November 13, 2019
North Carolina
1 review
0 helpful votes
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Being new to Sailrite and sewing, it's been a boon to my learning curve to have an easily navigated website with thorough video tutorials. Having access to all repair parts is a plus for the doityourselfer like myself.

Date of experience: February 1, 2018
California
1 review
0 helpful votes
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Sailrite's crew is well experienced, and knowledgeable, with their products. ArePrices are competitive, quality is top of the line. Delivery is fast and orders are complete. They are a model organization. That helps me to be successful in my projects. Thank you.

Date of experience: October 28, 2020
New Hampshire
1 review
0 helpful votes
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I love working with Sailrite because they have what I need in stock and they always turn my orders around quickly. Their attention to detail helps my business thrive and continue to serve its customers as well. Thank you, Sailrite!

Date of experience: October 21, 2019
Illinois
1 review
0 helpful votes
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Roman shades
February 8, 2021

I am currently using a sailrite video to make Roman shades... very clear and basic instruction... including all hardware necessary to complete my shades. Ordered all hardware needed... shipped in 2 days! I am a novice seamstress... everything about sailrite has allowed me to make beautiful shades!

Date of experience: February 7, 2021
Utah
2 reviews
0 helpful votes
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Sailrite knows their stuff. They are a great resource. I wanted to make Roman shades. Sailrite had everything I needed including a step-by-step how-to video, a calculator to tell me how much in materials I needed as well as selling those materials. All great quality. I highly recommend Sailrite.

Date of experience: November 29, 2020
Tennessee
1 review
0 helpful votes
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I love the fact the Fabricator came with everything I needed to get started. The cone of thread, variety of needles, and extra bobbins were greatly appreciated. I'm excited to get started on some heavy duty projects that my domestic machine just can't handle. I just need to decide which project to start first!

Date of experience: March 11, 2019

Overview

Sailrite has a rating of 2.9 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.

service
36
value
36
shipping
34
returns
9
quality
36
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