No care about their customers at all, overpriced and make it as difficult as possible to leave them. A 3 month cancellation notice period is an absolute disgrace compared to the 1 month other companies offer. I wish I had never used this company from the start. Now I get payment notices off them not explaining anything. I asked them what it was about as I had paid my final 3 months for leaving. A very rude answer to my question that didnt explain anything. Asked again they just copy and pasted the first answer. Extremely unprofessional and rude company. Don't make my mistake. Avoid them there are a lot better options out there.
This Payment transfer gateway company continued to provide a package allowing a disreputable company to take monies in advance for goods they clearly had intention of providing despite being informed by NUMEROUS customers that the Savvibuy company had been reported to Trading Standards and Action Fraud, thus enabling the directors of the company to continue their scam. When contacted by unsatisfied Savvibuy customers they issued the same generic response denying any liabilty for their actions and very unhelpfully telling customers to contact the "merchant's acquiring bank" (knowing full well that only they had such contact details)...it appears they trade with any company whose own bank states they are reliable without any further investigation and having handed a fraudelent company a package to process ill gotten gains they distance themselves from any further responsibility. As such over 2,000 customers are so disillusioned with Sage Pay they will be trying to avoid making payment using their services which in turn will affect the many small businesses currently using this gateway provider.
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