jj296

J J.

Contributor Level

Total Points
164

2 Reviews by J

91.9K Views
12/12/17

Last week I put in an order nearly £800 with this company as I'm working on a build. After days of no dispatch. Contact them, a reply back, your order wont be getting sent out until tomorrow. So unlike they're competitors who do either the same price or less and next day delivery and same day dispatch. This company doesn't send anything off until at least 5 days. Which is strange as its meant to be delivered within 5 days. So I ask for a refund so I can get it else where and next day and I'm completely ignored. Appalling service will never use again. I was going to get most my parts from ebuyer for the build now Im not gona to buy from them ever again. AVOID!

scottk101
Kat L. – Ebuyer Rep

Hi J J,

I'm really sorry for the trouble that this has caused you.

Please can you email me directly with your order number so I can get this resolved asap?

My email address is scott@ebuyer.com

Thanks,

Scott

6/3/17

No care about their customers at all, overpriced and make it as difficult as possible to leave them. A 3 month cancellation notice period is an absolute disgrace compared to the 1 month other companies offer. I wish I had never used this company from the start. Now I get payment notices off them not explaining anything. I asked them what it was about as I had paid my final 3 months for leaving. A very rude answer to my question that didnt explain anything. Asked again they just copy and pasted the first answer. Extremely unprofessional and rude company. Don't make my mistake. Avoid them there are a lot better options out there.

J Has Earned 4 Votes

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