Safeway has a rating of 1.6 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Safeway most frequently mention customer service, digital coupon, and phone number problems. Safeway ranks 202nd among Grocery sites.
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I had the same trip frm Toronto to Quebec few yrs ago but this time we had an excellent experience. Sandy, our tour guide was the best in all aspect. I highly recommend Safeway Tours to anyone planning to take the bus tour. Very professional staff, good choices of hotels & restaurant. Very clean & comfortable bus. Thank you Sandy for giving us a memorable trip. You represent your company so well. God bless you!love from….Jojo, Cay, Ninia & Irish
First time ordering, will be the last time ordering they pick the worst food. Charges the most money. Don't apply any coupons discounts or the rewards card. Highly disappointed in this service. If you want to get little food for no money order from Safeway. Maybe it's a good idea for Fred Meyers is going to buy them out. Received no receipts. Received substitutions that I cannot eat because I'm diabetic. Was not even given the courtesy to ask if a substitution was okay. Ordered over 70 items and all of them were either out of stock or they substituted it. I will make sure and tell everyone do not order from Safeway. Highly disappointed long-term loyal Safeway customer
I had the same trip frm Toronto to Quebec few yrs ago but this time we had an excellent experience. Sandy, our tour guide was the best in all aspect. I highly recommend Safeway Tours to anyone planning to take the bus tour. Very professional staff, good choices of hotels & restaurant. Very clean & comfortable bus. Thank you Sandy for giving us a memorable trip. You represent your company so well. God bless you!love from….Jojo, Cay, Ninia & Irish
I needed a a chocolate cake with white frosting for my grandson's birthday! Being a holiday weekend, it was difficult finding exactly what I needed. I had gone to Nugget and Raley's with no luck. I was getting worried, I may not find what my grandson wanted. When I went to Safeway on Folsom Blvd, I ran into the same problem. Ruzanna at Safeway offered to make one up for me, if I didn't mind waiting a few minutes. OMG! What GREAT customer service was that! Thank you Ruzanna! Safeway hires GREAT employees!
Want to give kudos to my Herndon Safeway clerk, Cresencia, & bagger, Nick, for always giving stellar service. They continually offer a smile and offer to help in anyway they can. Safeway has many great employees, but these two always meet my expectations! Nick not only greets you inside the store, but also when he sees you outside before you enter the store. Keep up the good work Safeway!
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They have coupons, member discounts, ads for $10.00 delivery fee. (If u don't order beer.)I order 20 pk cans Pepsi to get my Coors beer! LIMIT 2 PER PERSON! Plus more! THEY have FETCH Rewards now too. Go there to get your email receipts that Safeway has. GO FETCH your Rewards ( Fetch Rewards offers sales etc to get email credit for your order. You earn points. I got a case of bottled water free. Have $ off specials, fee products for points! Check out and look. It's free to look! I'm glad I stuck thru their growing pain problems! Delivery fee INCLUDES your tip to driver! You don't have to be there, & then if alcohol ordered you need anyone of age to be there!
Tip for consumers:
What I wrote above. I'm not sure what to say. I didn't expect all the questions. It connects to FETCH Rewards too! AMAZON, BESTBUY receipts come up email scan. Both adding all the time!
Products used:
I got credit for missing items.I had a few problems with customer service adding all they have now. They have delivery times during day. Had problem getting my order @ came out at 9 PM!! Same as store it looks like. Jam. cheese, bread products, fruits & vegetables, meat, dairy, cosmetic department. U see current ad..You have to choose if you don't check substation ( they decide) I wanted Kellogg Crunchy Cereal they substitute 2 of their brand!
You HAVE TO CHOOSE OR YOU MY GET 2 OF THEIR CHOICE. Who gives away stuff now days?
I was shopping at the Safeway on 44th ave on Saturday 10/5/19 and tried to leave a review then but I couldn't get the site to work. I live in the neighborhood so I shop at this location often. I just have to say that Dominick has always been there to greet me me smiles and a warm conversation every time. He's always very helpful and he's so pleasant to everyone around him including customers and his staff. He makes an effort to make your shopping experience a good one. He really should be recognized more. He does a great job!
The best bakery in the whole Oregon. The cake I order to be exact Frozen Elsa Disney cake was done to the perfection and tasted so good not to mention that the price was excellent. I want to say special thanks to Taylor who made this amazing cake. Kate
I had to run to Safeway before my husband left for work to get medicine for my sick son. My total came to $16. I realized at check out that I forgot my ID and debit card. I had no way to pay and walked away sad. A nearby clerk saw my medicine and paid for the order for me so I could take it home! May God bless her!
I would like to say that I have had my groceries delivered twice aweek for about 2 years and I have been very pleased with every thing, occasionally I have ordered something and it arrived a little different as I had thought it was number like 4 Carrots and have reseved 4 lb. but I made some delicious Carrot and Ginger Soup which was delicious.
If someone thing is missing a quick phone call and I am credited no questions asked and the customer service people are very helpful and pleasant. We live in Auburn WA and the drivers are all very very helpful.
Safeway has always been good.
On youtube, these kids were tossing milk up on purpose in safeway stores. They thought it was funny, now they got charged. Safeway though what I read handled it right, didn't make a scene and were very professional.
We buy all of our office supply / food from safeway.com and it is much easier than other online delivery services. Our office buys everything from paper towels to cases of diet coke and they deliver it right to our office. They also will give you free products via email if you order online. The delivery is free and there is no minimum fee. Everyone in the office can easily make their requests and add to the shopping list. Great service!
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