I broke my knee last April. After 3 months in hospital and rehab facility, I am safely living alone and Safeway Online is the only show in town that is a 2 click experience and delivers, via refrigerated truck, to my door and places groceries on the kitchen counter, The drivers are fabulous and professional and usually on time. I can only walk short distances and use a rollator. I order online and sometimes they substitute similar items. It is what it is! I live in an apt. In Bellevue, WA, and the delivery orders are fulfilled in Redmond, which is just north a bit.
Once your order is on the way you can follow the truck online in real time, so you know when it will arrive.
I don't miss grocery shopping at all and will use delivery after I am well. I won't be able to drive anyway!
My needs are slightly different than those of a family, Since I cannot stand very long, I cannot really cook. Safeway delivery is a good thing in my opinion, as a handicapped person.
Other stores deliver, but the personnel they use are usually unequipped and untrained.