Rvupgradestore has a rating of 4.8 stars from 8,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rvupgradestore most frequently mention fast delivery, timely manner and great service. Rvupgradestore ranks 297th among Outdoors sites.
The customer service with this order was outstanding. I needed one of the sensors right away and rvupgrades was willing to ship separately to get it to me. It turned out they had the entire unit on hand and sent every thing early. My sales rep even followed up from home to make sure I got what I needed. Outstanding!
Not happy about your return policy. Ordered incorrect size and postage to return was almost full cost of product. When ordering a replacement company should reimburse on return postage. I did order replacement but not sure I will shop with you again.
Nice pics, need more and larger.
Item was for a replacement on motorhome, to cover all oven vent holes, had to install upside down, same size but bottom longer extension and shorter top. Looks nice, will work, but not totally sealed, but under cover with this vent.
Staff was very nice and very efficient and eager to assist. Will order from here again. Mike
Price of product is less than other sites, but once the shipping charge is added in the price ends up a couple dollars more. I received the EMS system within two days. Very impressed with the fast shipping. Haven't had the chance to use the EMS system yet, but it looks and feels like a much higher quality product than others I've looked at.
5 stars AGAIN! Always great shipping service. You always project the arrival date, and that information is greatly needed for scheduling. Rather wait three or four days for delivery, rather than going two miles down the road, and pay twenty, thirty percent or more at an RV dealer.
Thank you for your great service!
This is the first time I have ever had a problem replacing windshield wiper blades. I'm 73 years old, so you can believe that I've done this many, many times in my life. I'm still waiting for the adapter so I can hook up my brake system in order to be able to tow my Jeep behind my motorhome.
I had placed this item on my wish list at amazon.com where I purchase several times a year. The price was around two hundred dollars without shipping but we have Prime so were waiting for the item to be included on Prime. I received several notices of price reductions during the year but when I went to amazon, the price was really more. I was very pleased to find the product on your website at a lower price with free shipping. The product arrived at our home just two days longer than if shipped thru amazon with Prime. Thanks for great the service.
I was incredibly happy that your customer service was so prompt and courteous with my problem. My tote was delivered with incorrect wheels and the replacement unit was sent and received before I had the chance to send the original one back. Companies like Amazon that care as much about their customers would have expected to verify receipt of my return before sending out a replacement.
One shipment was returned to the shipper via FedEx directly. I never received it. After waiting to see if a replacement shipment would be coming, which did not nor was I ever notified, I had to contact Customer Service who quickly took care me. Very disappointed that even your facility rec'd the returned defective product and no one contacted me. If I had not contacted you I would still be waiting. Something for your guys to work on!
Very happy with the price and quality of the item I ordered. Delivered quickly without any damage.
Great Value and waterproof. These were an excellent replacement for our outdoor RV speakers, they fit perfectly. I wish they were offered in a 3 way speaker as well. I would be willing to pay a little more for the sound of a 3-way speaker.
Had to contact Rvupgrades with a question on my order, everything was answered and taken care of. People were very nice. I buy off the internet quite often and the customer service was as good as any I have ever had. Order arrived on time. Thank you! I will be back.
The product worked as advertised, and made a huge difference in the softness of the water.
The only complaint I would have is the plastic fittings for attaching the hoses. They do not look like they will hold up that long. That said, we may just set it up to use quick connects for ease of use. So that should help the plastic fittings last a lot longer.
The Slide Slickers should be identified on the website as to how long they are. In this case they were too long to fit on my 5th Wheel. I don't believe any dimensions were shown and that would be very helpful information for future customers.
I placed an on line order incorrectly on a Sunday afternoon. Called the next day morning to cancel/refund. Someone actually answered the phone (rare these days) and confirmed. I then replaced the order for 3 items on Monday and everything arrived Thursday! Good prices and customer service and prompt processing/shipping. Thanks.
Didn't know that there was two packages as I only got one email with one tracking number
So far your site is the only one that had the part I was looking for. It arrived in great condition. When it had to be back ordered, a very nice customer service representative called and talked to me about it. I appreciate that. Thank you so much.
You guys did a great job getting my part to me. Unfortunately I ordered the wrong part on another order, and will be returning that part in a couple of days. After the return is completed, ask me how I feel. I'm in high hopes all will go well and I get a full credit on this return.
Thanks,
Craig Bruce
I purchased from RV Upgdrades for price and availability of specific products. They have been responsive and courteous over the phone. The order arrived quickly in good shape. There return policies, and free shipping on larger orders can save money too.
First time I've used your site and usually source out location for a reputable address location, took awhile to track you down using Google Earth. Your reviews from others on Forest River Owners Group Forum gave me peace of mind! Looking forward to more business in the future! Thanx!