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RushOrderTees

Overview

RushOrderTees has a rating of 4.7 stars from 1,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
quality
114
This company responds to reviews on average within 1 day
How would you rate RushOrderTees?
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Florida
1 review
0 helpful votes
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Excellent Produc & Service
November 2, 2024

Products were exceptional and the time to receive was unreal at a few days. You all are fantastic!

Date of experience: October 23, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Thank you for the kind words, Claude! We're so happy you're pleased with our products and delivery time. You're a fantastic customer!

Oregon
1 review
3 helpful votes
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My order was perfect it was delivered early and simply amazing! Thank you! We love them! I can not believe the prices and quality of the hoodies and hats!

Date of experience: October 21, 2022
Arkansas
1 review
0 helpful votes
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TShirt Help
April 19, 2023

Justyne K was very helpful in making sure I got the best deal on the shirts I am ordering. She was even able to help me save save almost $200 with her expertise.

Date of experience: April 19, 2023
Heather F. RushOrderTees Rep
over a year old

Working with a salesperson will not only get you great service, but great prices! Thank yo so much for this!

Massachusetts
1 review
0 helpful votes
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Thank you Justyne!
April 20, 2023

We were in a pinch with t-shirts for an event in 3 days. Justyne was so helpful and able to guarantee we get our shirts before the fundraiser! Thank you so so much!

Date of experience: April 20, 2023
Heather F. RushOrderTees Rep
over a year old

Justyne is amazing and I'm so happy to hear she made this work for you. Thank you!

Pennsylvania
1 review
0 helpful votes
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Joshua F
November 28, 2022

Joshua provided wonderful customer service and helped me place a huge order for shirts for our family and friends for my daughters upcoming heart surgery!

Date of experience: November 28, 2022
Heather F. RushOrderTees Rep
over a year old

Glad Josh was able to help! We are also sending lots of love and healing vibes to you and your family, hope she makes a strong recovery!

Texas
1 review
0 helpful votes
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Great feedback and support from Owen.
July 10, 2023

Owen helped me turn around a quick change after I submitted my order. He also help me understand it was right in the first place. Ha.

Overall he was a fantastic help.

Date of experience: July 10, 2023
Heather F. RushOrderTees Rep
over a year old

We do not know what we would do without him. Thank you for this!

New Mexico
1 review
0 helpful votes
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Excellent customer service
December 14, 2022

I had contacted to update the design on my husband's Christmas present. The representative was more than happy to assist me and make the design match my vision. Thank you so much

Date of experience: December 14, 2022
Heather F. RushOrderTees Rep
over a year old

Awww, gotta make sure the hubby's gift was just how you wanted it! So glad we could help, we appreciate the review, thanks!

New Jersey
1 review
0 helpful votes
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Great Customer Service
June 13, 2023

I had a last minute change as the art was in review and the customer service team (thanks Luke) provided immediate responses and quickly resolved my issue! Great customer service and support.

Date of experience: June 13, 2023
Heather F. RushOrderTees Rep
over a year old

The force is strong with him! Thank you for this

West Virginia
1 review
0 helpful votes
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Quality Organization
January 5, 2024

I have purchased several custom t shirts from Rush Order Tees and the quality of the material and imprinting has been excellent. There were times when I had questions, and both the "chat help" and the "phone help" were very professional and inviting and helpful. At no time did I feel like my questions were unreasonable or a problem to my helpers. Instead I felt and feel that I can freely address them in the future for any needs. One shirt that I ordered was such a dark combination that I didn't feel I could give it to my student so I contacted Rush Order Tees to see if they could offer an alternative. They immediately said they would provide a different combination and do the printing and pattern for free if I just covered the cost of the shirt. I was extremely pleased with that offer and the replacement was perfect. They did not have to offer that level of service but it speaks to their integrity. I will order from them again and I highly recomment anyone else ordering to get very high quality items and service.

Date of experience: January 5, 2024
Laura W. RushOrderTees Rep
over a year old

We love Luke! He is the best :)

California
1 review
0 helpful votes
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Relocating my order
November 18, 2022

Joshua was very friendly, prompt, and helpful. He was able to get straight to the heart of the issue and not only solve it immediately, but provide me a choice of solutions.

Date of experience: November 18, 2022
Heather F. RushOrderTees Rep
over a year old

I am so glad he was able to provide you with quality service, thank you for the fantastic feedback!

California
2 reviews
0 helpful votes
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Sweatshirt
April 23, 2023

Absolutely thrilled with the sweatshirt. The colors are bold and the quality of the sweatshirt is exactly what I was looking for. My daughter will be so pleased

Date of experience: April 23, 2023
Heather F. RushOrderTees Rep
over a year old

When you get Mom's approval, you know you are doing well! Thank you so much, hope your daughter loves it!

Michigan
1 review
0 helpful votes
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I placed an order, and sent a note that I wanted to see a proof before it went into production. Somehow, unknown to me, the order was set to "auto approve," which I did not ask for. And so, I didn't receive a proof. Fortunately, i checked in, because the changes that designers made to our layout made the design completely different than what we asked for! The sizes of the text were incorrect, as was the size and the placement of the bear. To make it worse, there was a note from the designers that said, "design is exactly as it appears in the customer's design studio." This was untrue. One can look at the file I sent, and the file that was sent to production, and easily see the difference. Unfortunately, the changes made the design terribly ugly! Fortunately, customer service is amazing. Amber jumped on, asked me to resend the files, and worked to correct the issue. We chatted back and forth, looked at a few options, and the corrected the issue within 20 minutes. We haven't received our shirts yet, so I don't know for sure that the changes went through, but I'm hopeful again. Thanks, Amber - I apprecaite your work!

Date of experience: June 30, 2023
Heather F. RushOrderTees Rep
over a year old

Sorry to hear there were hiccups with getting your art proofed but so glad we could work with someone to get it taken care of and get it sorted out. Thank you for honest feedback.

New York
1 review
0 helpful votes
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Help with order
February 9, 2023

The agent helping me was Efficient, knowledgeable and got me a better price and a even sent a link to make checkout easier.
Wish price was a little lower but maybe next time I will address that.

Date of experience: February 9, 2023
Heather F. RushOrderTees Rep
over a year old

We are always glad to make checkout easy! Thank you

Georgia
2 reviews
0 helpful votes
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Order revision
November 6, 2023

Excellent support. My order was in process but hadn't shipped. I was able to edit the order with the online chat tool and Angel. Great customer experience throughout.

Date of experience: November 6, 2023
Heather F. RushOrderTees Rep
over a year old

We work hard and fast to get you exactly what you want. Thank you for this review

New Jersey
1 review
0 helpful votes
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Justyne K.'s excellent support.
April 26, 2023

I am a first time site user and had questions before placing a moderate sized order of shirts. Justyne answered all my questions quickly and effectively. Very helpful.

Date of experience: April 26, 2023
Heather F. RushOrderTees Rep
over a year old

We are really glad you enjoyed your first time here. Hope to see you again. Thank you for this

Oklahoma
1 review
0 helpful votes
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Last minute changes.
January 9, 2023

Luke L. Has been very helpful and patience with my several last minute changes on my orders. I'm satisfied with their service and making sure that I'm happy with the results.

Date of experience: January 9, 2023
Heather F. RushOrderTees Rep
over a year old

SO happy to hear he was able to get make those changes made for you. Thank you!

Texas
1 review
0 helpful votes
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Awesome place for T's
February 15, 2023

Tyler H was a huge help! Been ordering from here for quite some while and will continue to buy from here. Thank you so much for all the help and support!

Date of experience: February 15, 2023
Heather F. RushOrderTees Rep
over a year old

We love to hear this and look forward to continuing to work together. Thank you!

Ohio
1 review
0 helpful votes
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Special quick order
December 15, 2022

Was a little confused on exactly what I wanted and how it would look. Got on the live chat with Justyne K. Extremely satisfied with the quick responses and in helping to expedite the entire process.

Date of experience: December 15, 2022
Heather F. RushOrderTees Rep
over a year old

She is a valued member of our team and clearly you see why. Thank you for sharing and thanks for the review!

California
1 review
0 helpful votes
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Amazing Agent
November 17, 2022

Luke was ah-mazingggg! He answered all of my quetions with loads of patience and was very knowledgable. I expressed to him that I've beenburned before by previous copanies I've ordered from and he put my mind as ease in regards to what I will receive. I'm glad I chose this copany so far. Can wait to receive my order.

Luke is an amazing assest to your company and he deserves a RAISE! Asap!

Date of experience: November 17, 2022
Heather F. RushOrderTees Rep
over a year old

He has been a great addition! So glad you had a great experience.
#dreamteam

Washington
1 review
0 helpful votes
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Luke
February 15, 2023

I was hesitaent, as I assume chat is automated response. I was pleasently surprised to meet Luke on chat and Luke tried to navigate me on the sight. I was having challenges. Luke patiently continued to asisst and offered to do the edit of design for me so I woyld not be further frustrated. I am vey pleased.

Date of experience: February 15, 2023
Heather F. RushOrderTees Rep
over a year old

We really can not say enough about how great of an addition he has been to our team, we appreciate you saying it for us. Thank you