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RushOrderTeesReviews 1,862

4.9

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.9 stars from 1,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
140
value
110
shipping
102
quality
173
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Luke, chat service.
December 1, 2023

Needed to better understand my order. Luke was a tremendous help, fast, & efficient. Made my ordering very easy. Thank you again.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help, and Luke is great!

Oklahoma
1 review
0 helpful votes
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Very helpful!
December 1, 2023

I had issues with my initial credit card and somehow I didn't apply the coupon code, but cstomer service fixed it right away! Very good service.

Date of experience: December 1, 2023
Laura W. — RushOrderTees Rep
over a year old

We are always happy to help!

Canada
1 review
0 helpful votes
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Awesome Service
November 29, 2023

I recently put in an order and saw some errors and the team on chat helped me out immediately and rectified the error. Luke was a huge help. Love the service and quality of products

Date of experience: November 29, 2023
Laura W. — RushOrderTees Rep
over a year old

So happy to hear :)

New York
1 review
0 helpful votes
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Thank you so great
November 29, 2023

THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND. THANK YOU LUKE WAS SO HELPFUL AND I DON'T HAVE TIME TO WRITE MORE THAN 50 WORDS BUT THANK YOU THANK YOU FOR YOUR HELP! I WILL DEF RECOMMEND.

Date of experience: November 29, 2023
Laura W. — RushOrderTees Rep
over a year old

Happy to help :)

Illinois
1 review
0 helpful votes
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Luke is the bomb.com!
November 28, 2023

I couldn't find a size I wanted and he not only found it, mirrored my design and popped it into my cart!

Date of experience: November 28, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke really is the BOMB! He is always happy to help :)

Ohio
1 review
0 helpful votes
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Always Super Helpful!
November 28, 2023

We've placed multiple orders with Rush Order Tees and we're always so happy with the quality and the turn around time! I've had to use the chat feature a coupes times and the person is always so helpful!

Date of experience: November 28, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank you for the positive feedback! We appreciate your repeat business :)

Wisconsin
1 review
0 helpful votes
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I have ordered from RushOrder Tees in the past for our business. The team loved the quality of the shirts and bucket hats. This time, we are trying out the sweatshirts for a special event. I contacted Customer Service because of my concern if the order would be received in time (and, of course, I wanted to minimize shipping costs and take advantage of the Black Friday discount). Luke figured out the best way to place my order so that the delivery date was guaranteed and I could get the best deal available. Thank you, Luke!

Date of experience: November 27, 2023
Laura W. — RushOrderTees Rep
over a year old

Thank you so much for the positive feedback! So happy to hear that Luke was able to help you!

New Jersey
1 review
0 helpful votes
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Chat was quick, easy and very helpful
November 27, 2023

Needed an answer on turnaround time between placing the order and receiving the order, and got my answer (and reassurance that I would get the order when I needed it) quickly!

Date of experience: November 27, 2023
Laura W. — RushOrderTees Rep
over a year old

Always happy to help!

New York
1 review
0 helpful votes
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Easy Fix for my Order
November 27, 2023

Luke helped me change some design aspects of my shirts and got my order updated and on the way.

Date of experience: November 27, 2023
Laura W. — RushOrderTees Rep
over a year old

Luke is the best! So glad he was able to help you out!

District of Columbia
1 review
0 helpful votes
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Great Online Assistance
November 25, 2023

I ran into some difficulty completing my order online due to my own limited computer skills. I used the chat feature and was put in touch with a live representative of the company within 2-3 minutes. He was very patient and walked me through the process painlessly.

Date of experience: November 25, 2023
Heather F. — RushOrderTees Rep
over a year old

We are always happy to help folks navigate our site. We are so glad we could help. Thank you!

Wisconsin
1 review
0 helpful votes
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Hands down best customer service
November 24, 2023

I ordered a sweatshirt scheduled to be delivered November 22nd and unfortunately was not able to fulfilled due to an issue with UPS. RushOrderTees went above and beyond to get my item prepared and ready to be sent out and although I did not receive my sweatshirt in time they refunded my shipping to me and communicated with me every step of the way. Their customer service is simply unmatched and I am happy to say my sweatshirt was in fact delivered today and the quality is amazing. It is everything I expected and more. On top of that they asked me to email them if my sweatshirt was not delivered by the end of the day and that they would make a new one and get it sent out asap in case my original sweatshirt was lost. Shout out to Melissa R. On the customer experience team, she was polite, empathetic and stayed on top of my order. Thank you for everything Melissa!

Date of experience: November 24, 2023
Heather F. — RushOrderTees Rep
over a year old

Wow. We are flattered by this. We strive to provide great service but when customer's take time to acknowledge it in this way, it means so much to us. Thank you so much and we will make sure to give Melissa her props as well too.

California
1 review
0 helpful votes
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AMAZING customer service
November 24, 2023

It's not everyday you get customer service as RushOrderTees offers. Truly caught me off guard multiple times from initial purchase to assisting with a concern after delivery. Jessica was especially helpful with her prompt responses and overall exceptional customer service.

Date of experience: November 24, 2023
Heather F. — RushOrderTees Rep
over a year old

We really do try to go above and beyond and we love when it is recognized. Thank you so much for this

California
1 review
0 helpful votes
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Quick help
November 23, 2023

The response was quick and effective! I felt taken care of when I used the chat feature.

Date of experience: November 23, 2023
Heather F. — RushOrderTees Rep
over a year old

Glad we could provide you with top notch service. Thank you so much

Pennsylvania
1 review
0 helpful votes
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Ordered Design Edit
November 23, 2023

Xander was very helpful and quick to respond. Xander was able to have my design edited and corrected. Very much appreciated!

Date of experience: November 23, 2023
Heather F. — RushOrderTees Rep
over a year old

So happy to have him on our team and you can see why! Thank you for this

Texas
2 reviews
0 helpful votes
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Good After Order Customer Service
November 23, 2023

I checked on my order a week after placing it. There has been a "standard chest placement" adjustment to my art location which didn't work for me. I got prompt chat help from Xander. All set now. Good job fixing the problem.

Date of experience: November 23, 2023
Heather F. — RushOrderTees Rep
over a year old

Xander is pretty good at last minute saves. Glad we could get the placement updated for you. Thank you!

Indiana
1 review
0 helpful votes
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I chatted with Xander today two separate times, both for size chart inquiries. They were so responsive and helpful. I didn't think anyone would be on since it's Thanksgiving so please give Xander my thanks.

Date of experience: November 23, 2023
Heather F. — RushOrderTees Rep
over a year old

We try to make sure there is always someone available to help and we are so glad Xander came through for you! Thank you so much

New York
1 review
0 helpful votes
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Exceptional Customer Service
November 22, 2023

I was excited to create a custom tshirt for our family cruise. My daughter is a graphic designer and made the design. The ordering process was easy and the delivery window perfect. The anxiety came when the delivery tracker was giving a date of arrival which would be equal to our date of departure- not good. I used the chat which opened a ticket and I received a call from Laura W on the Customer Care Team. She immediately knew my dilemma as our shirt referenced the travel dates. She immediately sprang into action to take care of the situation and went above and beyond to make sure I had the shirts in time for our trip. My situation was impacted by the holiday and the delivery provider- this was not Rush Order Tees fault yet Lauren still took care of it.

Now for the shirts- they were packaged with care and of excellent quality. We've come a long way from my daughter's initial designs which were homemade and ironed on:) I can't wait for the many anticipated compliments I expect to receive on the cruise and will proudly tell everyone that it was thanks to Laura and Rush Order Tees.

I will definitely be back for all future custom shirt needs!

Date of experience: November 22, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad Laura was able to help out with this situation and get you product in time for your trip. We hope you have a lovely time on your cruise while wearing your daughter's design proudly. Thank you!

New York
1 review
0 helpful votes
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Rush Order Tees is the Standard
November 22, 2023

This team offers incredible consistent and friendly customer service. Their feedback for design placement is honest and valued. I appreciate how quickly questions are answered. Products are high quality and made to last. I am a painter who just started putting art on hoodies. The prints are superior everyone is impressed, including myself impressed. Thank you.

+1
Date of experience: November 22, 2023
Heather F. — RushOrderTees Rep
over a year old

Be right back, grabbing some sunglasses for the glare from all of these stars...
Seriously, we really appreciate this feedback and these photos. We genuinely enjoy being able to help bring peoples designs to life and are happy to have worked with you on this. We look forward to a star filled future with you. Thank you!

Canada
1 review
0 helpful votes
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Great Service
November 21, 2023

Fast efficient and very helpful! Luke went out of his way to get the job done fast.

Date of experience: November 21, 2023
Heather F. — RushOrderTees Rep
over a year old

Fast and fresh! Thank you so much

Indiana
1 review
0 helpful votes
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Very awesome company
November 19, 2023

By far the best place to order from great quality and price and the most pleasant and professional place I've ever dealt with hands down!

Date of experience: November 19, 2023
Heather F. — RushOrderTees Rep
over a year old

Real people. Unreal service. We love to hear when we live up to this! Thank you