RushOrderTees has a rating of 4.5 stars from 1,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 5th among T Shirts sites.
Rush Order Tees came through for my company! The first batch of T-Shirts I ordered had printing issues around the lettering of our logo. I contacted their Customer Care Team which promptly responded with three options for resolution. The new shirts arrived quickly and just in time for our event. Best outcome I could have hoped for!
Your team was so understanding of my project, so accommodating of last minute changes, so polite in all correspondence and totally focused on creating a top quality product quickly, even though time was not a critical factor for me. None of this happens without C suite commitment and a fully engaged team.
Wow, Bernard, thank you for sharing this fantastic review! Customer satisfaction truly means the world to us, so it's wonderful to hear such high praise for our team’s dedication. We’ve shared your kind words with the team, and we’re all excited about your next project!
I actually gave this company a 2 star review before because I was upset that my shirts didn't come in time for my company's event. I didn't purchase the speedy delivery because of the cost, but figured, they were not that far away. Also. I wasnt happy with the material. It was brought to my attention that I did choose the polyester instead of the higher quality one. The reason for changing my review to a higher score is because they communicated with me and worked on a resolve I was happy with, without me asking.
My advice is really read what kind of material your purchasing, and if you need it at a reasonable time, order way in advance if you don't want to pay the express delivery fee. I'm willing to give this co another try if I need any shirts in the future.
Hey Juliet, Thank you for your review! We are always happy to help and I am glad we were able to help assist you and we look forward to helping you with your future orders :)
I've had the pleasure being assisted with a slight problem with shipping details with an employee by the name of Angel. No particular last name of course in this field but their picture was a person sitting in a blue beach chair I presume 🤔 but yes, they made my day and we they were such a great help sorting out my dilemma and they were quick and straight to the point! Major props to them for helping me out as I was stressing for a while about a shipping detail. Super respectful and professional. Would give 10/10 if I could lol. I hope they are doing well :D
Hi Lee! Thanks for your feedback :) We are happy to hear that Angel was able to help assist!
First time using rush order tees and got 3 hoodies. 1 came in printed upside down. I reached out and within 24 hours someone responded saying they were going to print and expedite a new one to me. New one came in less than a week. While I was initially a little disappointed, the quick response to make things right turned that around for me. The quality of the prints on these hoodies is awesome and I'll likely end up ordering a few more designs from here in the future.
Hi Jacob! Thank you for your feedback :) We are always happy to help and glad we could help make things right for you :)
It's light & your skin can breathe comfortably. Beautiful made. Outstanding!
Thanks for the review, Robert! We're glad to hear you're enjoying the comfort and quality of the product. We appreciate your feedback and look forward to serving you again!
The entire process has been super easy and an exceptionally great experience.
This being my first order, I was not sure what to expect. The print quality of my custom design exceeded all expectations.
One shirt had a manufacturers defect and it is promptly being replaced.
AWESOME printing and customer service.
I found my go to printing service. I will be back.
Thank you!
Hey Michael! Thank you for taking the time to leave your feedback! We are so happy to hear that you were satisfied and look forward to helping you with all of your future orders!
Our 1st time using the service and the folks at Rush Order Tees took their time to review and improve our art and rushed the order to our waiting hands was awesome.
Looking forward to wearing our new shirt.
Looking forward to working with them on new orders.
Thank you so much for the kind words about your first experience with us! We are also looking forward to working with you on future orders and can’t wait to see what we’ll create together!
Worked out a design and submitted it. Within no time a proof was sent back. Shirts arrived on time! The logo I used is all black. When the shirts arrived, it had a bit of a purple tint to it, and notified them of this and thought maybe it was something I did wrong. They reprinted the T-shirts and sent them to me Without me even asking. Five stars for these, good folks.
Hey Jeremy! Glad we were able to help make things right for you :)
A pleasure! Great people to work with, they provide suggestions and support.
Thanks for the review, Miguel! We're happy to hear you had a great experience working with us. We appreciate your kind words and look forward to helping you again!
I ordered 16 shirts for our family and friends to wear to a very important horse race coming up to support the recent Rainbow Derby Winner, Dashing Tres. It was a print of the recent race win and the official derby logo on the front. The proofs were sent for approval almost immediately, and the changes were applied by that afternoon then approved for printing. I opted for the rush order turn around time and we had the shirts in just a couple of days. Great quality material shirts, the prints were PERFECT. Also their customer service is incredible, every order they've always responded so quickly. Very impressed, as usual, they never disappoint. Thank you!
Hi Candis! Thank you so much for your feedback! We are so happy to hear that everything turned out great with your order.
I have always had a great experience with Rush Order. Unfortunately, this time around my package never arrived. However, this was not the company's fault. Rather that it was the fault of a handler.
After handling things on the handler's side rush order was quick to respond in a respectful and timely manner. Unaware of what to do next. Their online service chat was extremely helpful in helping me find customer service.
The customer service rep was extremely sincere and sympathetic. Quickly putting in a new order together for me free of charge.
I cannot Express my Absolute love for this Company. Rush Order's Employee.
S are always extremely helpful.Pleasant kind and respectful. They definitely put in the hard work and dedication into what they do everyday. They are quick and efficient And I am usually always able to get my products on time or early. I cannot Express how wonderful they are. And I always look forward to ordering a new custom design shirt cup or whatever I am looking for.
Austin, thank you for sharing this with us! This is a tee-riffic review! We appreciate you reaching out to our customer service team and giving us the chance to make things right. It means so much to hear that our team was sincere and sympathetic during the process and that you admire their dedication to resolving the issue. We’ll share your kind words with them and can’t wait to work on your next order!
I have used Rush Order Tee's now for large scale and small scale orders. The print and embroidery quality is great! I had to modify and order and Angel was quick to save the day! Great customer service as well, I will be a repeat customer for sure
Hey! Thanks so much for your feedback! So happy to hear Angel was able to assist!
The t-shirt I ordered from you was perfect. It is for my wife. Each year their is a National Stearman (bi-plane) fly-in. This time I'm going to get a video of her coming up to me, in the cockpit, and saying "Kiss Me and Fly" just like in the movie Always. She will be wearing the t-shirt you made for me. Too bad you don't want a picture of it.
Hi Phillip! Thank you so much for reaching out! We are so happy to hear the shirt turned out perfect! We would absolutely LOVE to see a picture! Please feel free to send it to me directly at my email l.wojtusik@rushordertees.com and I will share it with the team! We love and appreciate when our customers share photos with us in their Tees :)
I had a copyright question about a customized shirt so I called in and was greeted with grace and professionalism. She answered my questions and it was so nice to speak to someone rather than an automated system. I'm at work at the moment so I can't type everything but this company is highly recommended and the customer service lady was amazing! She needs a raise
Hey Jacob! Thanks for your feed back! We re happy to hear that your questions were answered with grace and professionalism :)
Ordered 3 jerseys on 4/24 with a requested 5/5 delivery date. They didn't start on my order until 5/3 which caused it to be delivered late and kids were without jerseys for game. Their response was they don't guarantee unless you pay extra for rush shipping.
This is most definitely my worst experience with any printer in my 30 year design career.
I have never had such poor quality presented, to a client in my life.
The logo has not been printed horizontally across shirt, but at an angle. Are you kidding me?
Rush Order Tees ( Rushordertees.com) does NOT give a refund. No matter how bad the quality.
What was misleading was their 5 star Ad with Google. Then I find out later. That this was false advertising, as I am reading on this website. I have some friends at google, I will contact them, and make sure that this company can no longer present false advertising.
$350 for 8 shirts, and no refund. That is a lot of money wasted!
Ordered 17 cotton tee shirts. Total came out to $533 dollars. Print on shirt was terrible. Looked like they were washed 100 times before they shipped them to me. Tried to resolve via customer service. They told me to send them another 4 dollars per shirt and they'd reship! Why the hell would air pay more money for a terrible product. Lesson learned won't ever order from them again.
Hey Steven,
Thanks for reaching out about your order. We are sorry to hear you were not 100% happy with the order and I would love to help. Please send me an email at T.Mattis@RushOrderTees.com with your order number and I can personally work to resolve this for you.
Just working through my 5th email with customer service. Overall poor print quality and cheap ink, I bet they wont last 10 washes. The biggest issue is that some of the garments left their facility with missing print in sections and they felt it was ok. Some logos are also crooked and some not centered. I am now on my second customer service person and the best part is that they don't issue refunds, which means I get more cheaply printed goods, lucky us. I would highly recommend steering clear of this company.
Rush Order Tees made sure that the t-shirts ordered arrive quickly, and the quality of the print turned out better than I expected. The price for the shirts were more affordable ( for single items) than some of the other websites I visited. The one thing I DID struggle with was choosing which shirt brand I wanted. There are so many selections online, that it can become overwhelming figuring out what might be the best product to choose from. Despite that, the overall experience was good and because of this, I will use Rush Order Tees for my next project.
Hi Max! Thank you for your review! We are so happy to hear that you were satisfied with your order and look forward to helping you with all your future projects :)
Answer: They are very legit. You should go to them first. And second if the first time doesn't work.
Answer: Easy to get a hold of them but they still are unhelpful
Answer: Super easy! I had concerns about my design and wanted to see if they could reprint it in a larger font. I just reached out to the chatting service on their website, then received an email explaining my options within five minutes.
Thanks for sharing this, Sarai! We appreciate the opportunity to make things right and are happy to hear your shirts arrived in time for your event!